Citrus

Citrus is a SaaS platform developed by Citrus Technology Inc. that aims to simplify the operations and administrative duties of privately owned youth sports programs and camps. According to the vendor, Citrus offers a range of features including easy registration, event coordination, custom branding, family management, memberships, company metrics, inbox communication, 1 on 1 bookings, and sessions. This platform is designed to cater to youth sports programs, summer camps, after-school programs, sports leagues, and private sports training academies of all sizes, from small local organizations to large national associations.

Key Features

Easy Registration: According to the vendor, Citrus provides a user-friendly registration process that eliminates the need for long forms and complicated transactions. Customers can easily register and pay for events through Citrus' online sports registration software and secure payment processing.

Event Coordination: Citrus allows users to create and manage events quickly and easily. Real-time performance metrics and feedback from customers are available, enabling users to track the success of their events. Custom questions can be added to gather important information from attendees, providing a personalized experience.

Custom Branding: Citrus offers users the ability to create a unique, branded experience for their customers. Users can customize their storefront, emails, and other elements to reflect their program's branding. The customization tools allow for the addition of images, colors, and custom buttons to make emails and events stand out.

Family Management: Citrus provides parent accounts to keep family members connected and store information securely in one place. Coaches can easily access customer information and communicate with parents through the platform. According to the vendor, the family management feature streamlines communication and keeps everyone informed.

Memberships: Citrus allows users to create and offer monthly, quarterly, or annual memberships to customers. Users can design tailored memberships with different durations, credits, and incentives. Memberships can provide exclusive access to events, discounts, and other perks, helping to build a loyal customer base.

Company Metrics: Citrus provides metrics and financial reporting to help users understand their business better. Users can track revenue, sales, payments, registrations, and other important data. The vendor claims that these data-driven insights enable users to make informed decisions and effectively scale their business.

Inbox: Citrus offers communication tools to connect with customers. Users can send automated order receipts and feedback surveys to customers. The inbox feature allows for easy communication and customer engagement.

1 on 1 Bookings: Citrus enables users to set their availability and allow customers to book 1 on 1 training sessions. Users can manage their schedule, accept bookings, and send email updates for rescheduling. According to the vendor, this feature provides flexibility for trainers and a convenient booking experience for customers.

Sessions: Citrus allows users to offer session credits for bulk purchases, incentivizing bigger purchases. Customers can register for sessions using session credits, making the registration process easier. The sessions feature is designed to help increase revenue and provides a flexible way for customers to attend sessions.