TrustRadius Insights
Users of Clarity Wave have experienced a range of benefits and use cases that have had a positive impact on their organizations. The …
Starting at $2 per month
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Enterprise
$2
Cloud
per month
Medium-Sized Business
$3
Cloud
per month
Small Business
$4
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Clarity Wave?
Clarity Wave Features
- Supported: Benchmarking
- Supported: Surveys & Feedback
- Supported: Pulse Surveys
- Supported: Reporting/Analytics
- Supported: Negative Feedback Management
- Supported: Question Library
- Supported: Employee Recognition
- Supported: 360 Degree Feedback
- Supported: Activity Dashboard
- Supported: Chat/Messaging
- Supported: Engagement Tracking
- Supported: Anonymous Feedback
- Supported: Continuous Feedback
- Supported: Dashboard
Clarity Wave Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users of Clarity Wave have experienced a range of benefits and use cases that have had a positive impact on their organizations. The software's daily surveys have proven valuable in tracking team members' pulse and monitoring staff satisfaction across various areas. This feature has allowed users to stay connected with their employees and gather important insights into their well-being. Additionally, the ability to give rewards through the store feature has been enjoyed by teams, providing a tangible way to recognize and appreciate their efforts.
Clarity Wave has also been commended for its user-friendly experience, making it easy to manage team growth and improve corporate culture. Users have seen the real advantages of the software after approximately 6 weeks, as it collects enough data to track trends and provide insightful reporting. The monthly reporting feature has been particularly enlightening, uncovering valuable insights into company culture and identifying areas that need more attention. Through honest conversations facilitated by Clarity Wave, organizations are able to improve their practices and foster a positive organizational identity.
Moreover, users appreciate the software's ability to engage staff, recognize top-performing individuals, and build a happier work environment. This has contributed to reduced turnover rates and improved overall climate within companies. Clarity Wave also plays a role in promoting self-awareness among users, helping them become more aware of how they treat others and facilitating self-improvement by tracking progress over time. The EPIC feature in Clarity Wave incentivizes employees through a prize store, further contributing to a positive work environment.
Overall, Clarity Wave is highly recommended by users for its value in terms of cost and results. It supports companies in identifying areas of opportunity for improvement, improving employee engagement, and providing valuable insights into team interactions and engagement levels. By highlighting both positive aspects and constructive feedback, Clarity Wave contributes to improvements in employee retention, engagement, and corporate culture.
High-level reporting: Users find Clarity Wave's monthly high-level reporting feature to be valuable for understanding team performance and identifying actionable items. Some users have mentioned that this feature has helped them gain insights into their team's progress and address any areas of concern.
Customer support: The customer support team of Clarity Wave is highly regarded by users, who appreciate their quick assistance and helpful guidance whenever needed. Several users have praised the support team for being responsive and knowledgeable, making their experience with the software more seamless.
Ease of use: Users appreciate the intuitive design of Clarity Wave, finding it easy to navigate and complete tasks without much effort. Many reviewers have highlighted that they were able to start using the software without requiring assistance from the support team, saving them time and allowing them to focus on other important aspects of their work.
Inconsistent Language Settings: Some users have mentioned that they encountered issues with the software reverting back to Spanish in certain areas, despite having set the default language to English.
Challenges with Daily Pulse: A few users found it challenging to get staff to participate in the daily pulse as there is no trigger for it, resulting in them only doing it once a week when they receive the weekly survey.
Limited Customization Options for Reports: Several users expressed their desire for more customization options when generating reports, particularly when it comes to reporting on tailored questions.
Users have provided valuable recommendations for improving the software. Firstly, they suggest including a chat function to facilitate communication among employees, while also addressing concerns of potential misuse. Secondly, users recommend developing a mobile app to enhance accessibility, considering the current satisfactory mobile version. Lastly, users propose expanding the range of prizes offered to motivate employees, including both cost-free incentives and higher-value rewards. These recommendations can contribute to the ongoing enhancement of the software's features and user experience.