ClickTime Reviews and Ratings

Rating: 9.1 out of 10

Score

9.1 out of 10

Community insights

TrustRadius Insights for ClickTime are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive and Easy-to-Use Interface: Reviewers have found ClickTime's user interface to be intuitive and easy to use once they became familiar with it. This has allowed them to efficiently complete tasks without any difficulties.

Wide Range of Useful Features: Many users appreciate that ClickTime offers a wide range of useful features, all conveniently located in one place. This makes it convenient for users to access the various tools they need without having to navigate through multiple platforms.

Comprehensive Time Tracking and Project Management: Users have praised ClickTime for its options available for drilling down into details and analyzing time categories. This feature allows for a comprehensive view of time tracking and job differentiation, ultimately aiding in better project management.

Reviews

6 Reviews

ClickTime is a fantastic, highly customizable time and attendance solution

Rating: 10 out of 10

Incentivized

November 8, 2019

Use Cases and Deployment Scope

We utilize ClickTime for reporting time for our hourly employees and managing billable time for clients by our therapists. It is being used across the entire organization and has made it much easier for us to track and report on hourly and billable time.

Pros

Reporting.
Ease of use.
Customizable.

Cons

The mobile interface is not as feature-rich as the desktop version and not usable by us for billable hours tracking.

Likelihood to Recommend

We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.

Matt Rychener

CEO/Executive Director in Marketing at Sara's Garden (51-200 employees)

Vetted Review

6 years of experience

View profile

A must read - ClickTime Review

Rating: 8 out of 10

Incentivized

July 3, 2019

Use Cases and Deployment Scope

Our organization uses ClickTime for tracking consultant's hours worked on projects. We also use it for employee expense report submission for the organization departments.

Pros

ClickTime expense report system and ClickTime app helps organization track and allocate project cost to each individual project.
Their website and ClickTime app is very user friendly and easy to setup in the initial phase.
Their website and ClickTime app tracks hours to each assign project very well and let's manager approve the hours that has been submitted by the employee or consultant.

Cons

The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app.
The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports.
Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it.

Likelihood to Recommend

ClickTime is well suited for tracking project hours and having a department head or supervisor approves the hours against project completion and progress. The system is very good for expense report submission.

Their system may not track real time cc transactions, you would need to enter each expense manually and sometimes that could feel overwork at times.

Verified User

Account Manager in Finance and Accounting (11-50 employees)

Vetted Review

2 years of experience

Tracking Time and Proper Billing

Rating: 10 out of 10

Incentivized

June 7, 2019

Use Cases and Deployment Scope

We use ClickTime across our entire company in order to track the time spent on specific jobs by all of our employees. Being an ad agency means that will bill clients by specific jobs for the precise amount of time we spend on that job - ClickTime enables us to easily track that necessary data.

Pros

Time tracking
Job differentiation
Reporting

Cons

No areas for improvement that I can think of

Likelihood to Recommend

I cannot think of a situation where ClickTime would not be suited. Whether you have 1 or 100 employees, 5 or 500 jobs, when time is entered into the system it can be tracked, compared, and managed. It's particularly good for any company that needs to track time for hourly billing or to look at the average times it takes to do various jobs for flat billing - both of which our company does.

Matthew Jackson

VP Client Relations in Marketing at Think Webstore (11-50 employees)

Vetted Review

7 years of experience

Solid time tracking tool well suited for nonprofit use.

Rating: 6 out of 10

Incentivized

December 5, 2018

Use Cases and Deployment Scope

We use ClickTime as our primary hours tracking and payroll tool across the whole organization. We previously had no hours tracking for salaried employees and only basic time sheets for hourly employees, relying on annual estimations when calculating allocations. As a non-profit, it is critical to be tracking our time spent on our mission vs. time spent on fundraising or administration, so ClickTime has offered a huge improvement in accuracy and accountability without a lot of additional time needed from staff.

Pros

Easy to use once you get the hang of it.
Many useful features in one place.
Many options available when needing to drill-down in detail or analyze time categories.

Cons

A bit of a learning curve - you get the hang of it but the initial interface is not super intuitive.
Reporting is tricky and inconsistent - I have a lot of trial and error when looking for specific information.
Not a lot of room for explaining categories in the interface - you have to already know what you are looking at.

Likelihood to Recommend

Well suited for basic time tracking in a way that doesn't take a lot of staff time daily but stays useful for general reporting later. Not ideal if you need to track specific projects or inform future hours estimations. Great for non-profits that need to track hours by both general campaigns and type of allocation (mission, fundraising or administrative).

Verified User

Team Lead in Marketing (11-50 employees)

Vetted Review

1 year of experience

Good tool for tracking hours

Rating: 8 out of 10

Incentivized

May 29, 2018

Use Cases and Deployment Scope

We use ClickTime to record and track hours worked by each employee, as well as the paid time off earned and used. All employees use the platform to bill hours to specific projects or departments.

Pros

There are multiple options for entering time worked, so employees can decide whichever method is easier for them.
Completing and approving timesheets are pretty intuitive.

Cons

There isn't an option for employees to request (and for approvers to approve it) directly in Clicktime.

Likelihood to Recommend

It is a helpful tool to use when you want a way to track how employees are spending their time, down to the specific department the work is for, the project, and/or task. There are also different categories of time off you can add, set, and use, which allows you to distinguish between paid time off, holidays, jury duty, and others.

Verified User

Employee (11-50 employees)

Vetted Review

1 year of experience

ClickTime - simple time tracking software

Rating: 9 out of 10

Incentivized

April 4, 2017

Use Cases and Deployment Scope

We use ClickTime across our whole agency. We manage clients and projects, and everyone uses it to record their time. We pull numbers for weekly client meetings and monthly client reports, so that we can be as transparent as possible in how we are spending our time. It also helps us to manage our monthly hours and prioritize certain projects over others.

Pros

Easy to use - to input time simply choose the client and project, and enter your hours. It autosaves after a few seconds if you don't manually save.
Each time entry also has a note function, so you can leave a more detailed account of how you spent your time.
Adding new clients and projects is quick and easy, it's a very intuitive system.

Cons

I don't really have much that could be improved on - for everything that I have needed to use ClickTime for, it has been easy and intuitive.

Likelihood to Recommend

ClickTime is perfect for agencies with multiple people working on multiple accounts. It makes is very easy for the team leader to be able to keep track of how many hours and being used, and on what projects. It's also great to be able to share this information with clients, who always appreciate the accuracy and transparency.

Verified User

Executive in Professional Services (11-50 employees)

Vetted Review

3 years of experience

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