Helpful Photo Format Tabs: Many users have found the photo format tabs for appointments to be a helpful and efficient feature, allowing them to easily organize and manage their appointments in an organized manner. This feature streamlines the scheduling process and contributes to improved productivity.
Easy Schedule Feature: Several reviewers appreciate the software's easy schedule feature, which enables them to quickly set up and efficiently manage their schedule without any hassle or complications. The intuitive interface of this feature simplifies the task of creating and modifying schedules, saving users valuable time.
Cloud-Based Performance: The cloud-based nature of the software has garnered praise from users, as it consistently provides fast performance compared to their previous practice software. This seamless performance ensures smooth workflow efficiency and enhances overall user experience. With instant access to patient records from anywhere, healthcare professionals can handle emergencies promptly and effectively.
Cloud 9 has everything we can ask for from a patient and healthcare practice facility. Great reports, I love the Data Miner feature which allows me to extrapolate data points to pickup trends and/or forecast the next year.
Cloud 9 is a practice management tool that allows users to seamlessly track patients and their progress. We are able to use this cloud based product from any of our locations, as well as from the comfort of home when needed. It is modern and easily one of the most approachable software products I have ever used.
I was having a difficult time creating letters and having the questionnaire port over the correct exam results. The IT team was able to help walk me through adjusting what needed to be done. I was able to chat with them via their online portal.
We use Cloud 9 for Orthodontics. This software is easy to navigate, it has a lot of great features. The photo format and all of the boxes you can check off for the appointments so you don’t have to type in everything are great. I would like to see more updates in the future.
Charting is easy. Clicking on all that tabs at each appointment. That makes it a lot quicker when charting. I would like to see a new tab to view X-rays. When I have to scroll through all the photos to view when we took the last x-rays, it’s a lot because we take photos at every appointment.
Cloud 9 Software is what we use for our patient database. We use it for charting, financials, scheduling, etc. It's super simple to check patients in and schedule appointments with just a click. Financial contracts are simple to enter as well, and you can print ledgers and make corrections and adjustments in just a few simple steps. We have 3 offices, and this cloud based orthodontic software is amazing. We switched from OrthoTrac, and we have been happy from the amazing week of training through all the changes and help available at our fingertips!
Excellent for orthodontic practices. We have 3 locations, and this software works well for us! We are able to access patient info quickly and simultaneously no matter which location we are at. The support staff is just a click away online. We switched from OrthoTrac and love the Cloud based software with no nightly back ups and ease of using the software from checking in with just a click to scheduling in just one easy step! Chris and the team were amazing in getting us changed over, and the support team is always available for any questions along the way!
We switched over to Cloud 9 [Software in] December of 2019 and we have never looked back. It is a web based software and our office absolutely loves it! It's very user friendly and runs fast for our growing fast paced practice. It's important for a practice like ours due to the quantity of patients we see a day! It's very important that the practice software we use is very efficient due to our patient load.
Cloud 9 Software is web based and runs fast for our office without any complications. I would say I do more clicking with the mouse having to move from different screens and closing screens that has been a negative for me.
Cloud 9 Software is used as our orthodontic practice management software. As a cloud-based program, it makes incorporating all three of our offices a snap. Any one of our offices can manage patient accounts or appointments from another office, or from their home. Cloud 9 integrates with the most popular credit card processors and makes auto payment set up a breeze, even if you wish to use a non-integrated vendor. Because it is a web-based program, there are no networking snags or server issues, and you can run Cloud 9 on direct-connected or Wi-Fi connections to the internet. Even printers and scanners can be accessed across all offices with little IT knowledge. This software is perfect for people who expect a high-tech solution for the orthodontic practice, with little need for high-cost IT.
Cloud 9 is well-suited for offices with multiple locations, with decent internet service, or do-it-yourself IT Doctors. The email function has saved a TON on postage, which is great. Cloud 9 would not work well in areas with sketchy internet service, and we found that the all-in digital charting required a lot of scanning of paper charts in advance. All offices will have to do that at some time or the other, but it will require some dedicated teamwork to get through.
Our whole Orthodontic office uses Cloud 9. We switched about a year ago and have never looked back! Our old program was so slow, Cloud 9 has been so fast and easy to understand. Everyone working with the company is super helpful when and if we have any issues. Cloud 9 has helped us move faster as an office.
For example, with the pandemic going on, you can access cloud 9 from your desktop at home. You can do treatment notes from the comfort of your own home! As long as you are connected to Wi-Fi, you can access Cloud 9. Us being able to access treatment notes has helped us move faster as an office. We are able to prepare for the week on the weekends.
We use it for our business practice management software. Our whole office of 9 employees use it! We use it for billing, charting, and all images for our patients. I love that it is cloud-based so that you can literally access it anywhere that has internet access. Customer service is also top-notch.
Well suited for dental and orthodontic cooperations/offices. I would say it’s not appropriate or well suited for other business types since there are no programs made for them. It has specific tooth charts for all different tastes, depending on which system you like to use. Again, the fact that it is cloud based makes it so easy to access and use!