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Cognito Identity Verification

Cognito Identity Verification

Overview

What is Cognito Identity Verification?

Cognito, formerly BlockScore and a Plaid company since the January 2022 acquisition, is focused on simplifying identity verification through technology integrations and partnerships. Cognito empowers customers with technology for optimizing the customer signup experience, developer-first infrastructure, and a full spectrum…

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Recent Reviews

TrustRadius Insights

Cognito Identity Verification has proven to be a valuable solution for businesses in addressing the critical need for KYC compliance and …
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Pricing

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Screening - Starter (501-2500 new user volume)

$0.59

Cloud
per month per initial screening

Screening - Starter (1-500 new user volume)

$0.89

Cloud
per month per initial screening

Identity - Growth (501 - 2500 verified users)

$0.99

Cloud
per month per verified user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://cognitohq.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $1.99 per month per identity
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Product Details

What is Cognito Identity Verification?

Cognito empowers customers with technology for optimizing the customer signup experience, developer-first infrastructure, and a full spectrum verification solution. The Cognito Identity suite contains several products.

Cognito Identity API connects the user's phone number with traditional ID data like name, date of birth, address and SSN to help verify user authenticity. The online identity verification API is designed to provide the best user experience possible without sacrificing any of the essential security. Cognito aims to help reduce fraud, maintain reputation, avoid hefty fines, and maximize the organization’s efficiency. Scale and adapt Cognito’s ID verification solution to fit a business' needs, it requires nothing more than customers' names and phone numbers.

Cognito Flow helps to verify the identity of customers, wherever they are, in any way needed, with 20 lines of code. Flow stitches together verification methods, presenting the lowest friction options for every country first and allowing intelligent fallbacks for every scenario. It is available as a managed service, or via a hybrid version.

Cognito Screening detects if a customer is on government watchlists with modern APIs that reduce false positives and increase efficiency. Anti-money laundering watchlist screening and PEP screening (Politically Exposed Person screening) ensures that a business can detect illegal activities like tax evasion, fraud, or terrorist financing and appropriately report these activities to the authorities. Additionally, Cognito Screening rescans all users on an ongoing basis against constantly updated watchlists from authorities around the world.

Cognito, formerly BlockScore, is a Plaid company since the January 2022 acquisition.

Cognito Identity Verification Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Cognito Identity Verification has proven to be a valuable solution for businesses in addressing the critical need for KYC compliance and secure identity verification. Users have found that Cognito simplifies the identity verification process, ensuring KYC compliance for partners' customers. This not only provides a secure experience for users but also helps businesses meet regulatory requirements.

A common business problem that customers encounter is being locked out of their accounts due to various reasons. However, with Cognito, users have been able to update their accounts by easily verifying their identity. This streamlined process reduces the risk of fraud and provides a seamless experience for customers, ultimately enhancing customer satisfaction.

One notable advantage of Cognito over other Identity Verification vendors is the speed and efficiency it offers. Users have reported quicker verifications and a higher percentage of approved applicants compared to alternative solutions. This efficiency significantly improves the overall identity verification process, saving time and resources for businesses.

Another significant benefit is Cognito's capability to identify those with multiple identities, helping detect and prevent false identities. By casting a wide net in the search for identity verification, users are able to see the whole picture when it comes to verifying identities. This feature has proven invaluable in preventing fraudulent activities and maintaining the integrity of customer data.

Furthermore, some users have leveraged Cognito to perform identity verification for patients, ensuring the security and accuracy of patient information. By using this platform, healthcare providers can comply with regulations while maintaining data integrity and patient privacy.

Overall, users appreciate how Cognito Identity Verification addresses critical business problems such as KYC compliance, account lockouts, fraud prevention, and efficient manual verification processes. The product's ability to streamline identity verification processes while ensuring security and accuracy has made it a trusted solution for businesses across various industries.

User-friendly Interface: Reviewers have consistently found the software to be easy to use, with both CX representatives and customers expressing their satisfaction.

Effective Fraud Reduction: Several reviewers have praised the detailed data verification capabilities of Cognito Identity Verification for effectively reducing fraud.

Convenient Implementation: Users have reported that integrating Cognito Identity Verification into the sign-up flow is straightforward, making it convenient for businesses to implement.

Data Accuracy: Some users have expressed concerns about the accuracy of data captured by Cognito Identity Verification, stating that it sometimes captures random information instead of being more precise.

Lack of KYC Component Scoring Visibility: Several reviewers have mentioned that they would like to see individual KYC component scoring on the Cognito dashboard, as this information is currently not available.

Clarity of Sources: A few users have mentioned a need for more clarity regarding the sources used by Cognito Identity Verification. While they appreciate its proprietary nature, additional details are necessary when working with partner banks for regulatory purposes.

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