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Conga Composer

Score8.1 out of 10

254 Reviews and Ratings

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What is Conga Composer?

Conga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.

Media

how documents are created automatically, directly from Salesforce
documents generated with any data, from any object - standard or custom
Conga Document Generation
popular document formats available, like Word, Excel, PowerPoint, HTML, and PDF
how large documents are sent via a link - and they provide visibility into customer document engagement
how multiple documents can be sent with one or no clicks

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Branding and contract creation made simple with Conga Composer.

Use Cases and Deployment Scope

Our primary use case with Conga Composer is to create brand documents and after-sales agreement documents. This was a manual process earlier, consuming a lot of time for us. Still, after implementing Conga Composer, we have been able to automate the process, and our workflow has become quicker and much more efficient.

Pros

  • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
  • The ability to encrypt and share data is quite impressive with Conga Composer.
  • The integration, especially with different email providers, is quite good with Conga Composer.

Cons

  • The API deployment method during the initial implementation could have been more flexible.
  • Lack of high-quality learning materials and knowledge base documents can be addressed.
  • The overall user interface is not very modern.

Return on Investment

  • We have been able to standardize our branding in documents to give them a more professional appearance.
  • The number of manual errors is significantly reduced, thereby improving our turnaround time by 30%.
  • Our overall working efficiency has improved by over 70% with the introduction of Conga Composer.

Other Software Used

Conga CPQ, Zoho Cliq, DocuSign

Automates our personalized document creation and send -- easy for our users

Use Cases and Deployment Scope

We provide training and grants for gender equity advocacy. Therefore we have a need to provide acceptance emails/letters to participants that have personalized data from our Salesforce system. We use Conga Composer to create and send these acceptance letters, and also grant agreements with personalized details. We also use Conga Composer to generate word documents for our Communications team to develop leader biographies from data collected in onboarding forms. Finally, our development team uses Conga Composer to create and send custom donation acknowledgement emails and letters.

Pros

  • Makes generating personalized documents easy for the user
  • Easy to send emails and letters that are generated
  • Customization of solutions is robust

Cons

  • Developing solutions is not entirely intuitive but there is strong documentation on how to do it
  • Automatic spacing in emails is not always ideal

Return on Investment

  • Conga Composer saves our users time on document creation
  • Conga Composer automated document creation provides greater accuracy than manual creation
  • Our program managers and development professionals are more efficient at their job when using Conga Composer with Salesforce

Other Software Used

Salesforce CMS, FormAssembly

Leveraging Tech in the Public Sector

Use Cases and Deployment Scope

In our organization, Conga Composer helps us complete contract clauses terms and conditions consistently with high quality and speed.

Pros

  • Clause library
  • Connects to grid
  • Generate tables

Cons

  • Graphical user interface for rate tables can be improved with additional white space.

Return on Investment

  • Time saved in document creation.
  • Consistency of terms reduces contract amendments.

Alternatives Considered

Conga Grid

Other Software Used

Conga CLM, Conga Grid

Conga Composer rules

Use Cases and Deployment Scope

We use Conga Composer very lightly. We use it to generate contracts and proposals and one off invoices. Creating the proper word template has been a struggle. User interface can be a little more friendly, and finding the correct parameters to use. Also, creating a powerpoint that displays specific account info for all clients in a specific area with a specific asset or data processor would be useful, however Conga Composer does not give us what we are looking for.

Pros

  • user groups
  • solution help
  • end user ease of use

Cons

  • user interface
  • background mode
  • easier way to find parameters
  • AI

Return on Investment

  • faster proposals
  • easier contract creation
  • less data errors

Technology Director.

Use Cases and Deployment Scope

We use Conga Composer to generate Policy Declarations, Plan Administration Agreements, and custom mass emails. We are looking to start using JSON to take advantage of toggle preview.

Pros

  • Pulls in values from Salesforce.
  • Template management.
  • Customizing emails with our customer data.

Cons

  • User interface.
  • Previewing
  • Clarity of support documentation.

Return on Investment

  • better Policy documents.
  • Quicker delivery.
  • Accurate customer data pulled directly from Salesforce.

Other Software Used

Conga Grid, Conga Sign, Batch