TrustRadius Insights
Users have found the app to be extremely useful for connecting with their teams, even when working remotely. Its simplicity and …
Overview
What is Crikle?
Crikle is a video meeting platform that provides customisation and personalisation options to support a customer-oriented experience, from the company of the same name in London.
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What is Crikle?
Crikle is a video meeting platform that provides customisation and personalisation options to support a customer-oriented experience, from the company of the same name in London.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.crikle.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Crikle - Product Demo - RemoteCon
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Crikle?
Crikle is a video platform presented as a multi-channel customer engagement platform designed to improve customer conversion. With Crikle on a website, its visitors and social traffic can connect in a live video conversation with the user's team, which according to Crikle makes visitors up to 4x more likely to convert.
According to the vendor, Crikle is:
Ancillary features include a comprehensive visual call dashboard to support analytics, automatic lead data capture workflow to reduce admin, social campaign performance tracking and analytics.
The vendor's value proposition for using Crikle is that users will gain, or be able to:
According to the vendor, Crikle is:
- Fully customisable
- Embeddable on any page or campaign
- Implemented with no development required
- Can be set up in minutes in a few clicks
Ancillary features include a comprehensive visual call dashboard to support analytics, automatic lead data capture workflow to reduce admin, social campaign performance tracking and analytics.
The vendor's value proposition for using Crikle is that users will gain, or be able to:
- Increase visitor engagement and convert up to 73% more leads
- Video chat to mirror the quality of in-person conversation
- One click CRM Integration to hubspot Salesforce and Zoho
- Optimised Calendar sync and Scheduling to improve efficiency and ensure no opportunities are lost
- HD presentation and screen share capabilities
- Built-in qualification functionalities such as checklists and notes to keep leads warm through to conversion
- Brand consistency from ad to Crikle Social CTA with whitelabelling and full customisation
Crikle Videos
Crikle | Sell more from anywhere
Crikle. Remote selling, simplified.
Crikle Integrations
Crikle Competitors
Crikle Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found the app to be extremely useful for connecting with their teams, even when working remotely. Its simplicity and convenience in joining meetings via a link have been highly regarded by users. They appreciate the consistent call quality, which has helped them maintain a professional and on-brand client experience. Some users have expressed that they would like to see additional features added to the software. Customers have spoken highly of the company, noting their commitment to meeting their needs and keeping their businesses competitive. The integration with calendars has made scheduling calls and video meetings seamless for users. The domain branding feature is also praised for enhancing the professional image of businesses during video meetings. Overall, the software's powerful features and ability to conduct branded video calling have made it valuable for client meetings, sales, coaching, and marketing purposes. It has proven especially beneficial during the pandemic for simplifying remote work and facilitating engaging virtual interactions. Users appreciate the built-in presentation feature, which eliminates the need for screen sharing and allows for easy switching between tabs during video presentations. Sharing slides in full quality format is another advantage that avoids issues with blurry or lagging screen sharing. The browser-based nature of the software makes it convenient, eliminating the need for installation or sign-ups. Users find it especially useful for selling products or services remotely. The synching option provided by the CRM feature is praised for its ease of use and efficient data management. Recording sessions for future use is uncomplicated with the software's built-in recording capability. It offers a range of tools for various sales solutions. Some users have suggested adding breakout rooms for educational purposes as an improvement. Another startup found the combination of CRM and video calling ideal but had additional expectations related to capturing facial movements and emotions that were not currently fulfilled by the software.
Scheduling and Custom Domain: Users have praised the ability to schedule meetings on Crikle's website and use a custom domain, with many stating that this feature is highly convenient and user-friendly.
Clear Audio and Video Quality: The clear audio and video quality provided by Crikle's app has been consistently praised by users, who consider it to be one of the best online platforms in terms of image quality. Several reviewers have specifically mentioned how impressed they are with the high-quality audio and video experience.
Browser Accessibility: The fact that Crikle can be accessed through any browser and device has been seen as a major advantage by users. Despite the absence of a mobile app, many reviewers appreciate the flexibility of being able to use Crikle on various devices without any restrictions.
Video Freezing: Some users have experienced occasional freezing of the video during their Crikle sessions. Although this issue hasn't been prevalent recently, a few reviewers have speculated that it might be due to an update causing the problem.
Lack of Video Recording Feature: Several users expressed dissatisfaction with the lack of a video recording feature in Crikle. They mentioned missing this option in other apps like Livewebinar and Zoom, and hoped that Crikle would add this functionality soon.
Missing Key Features: A number of reviewers found Crikle lacking some essential features they didn't realize they needed until they started using the platform. These included the inability to schedule group calls or embed the scheduler, no option for a form prior to scheduling, and the absence of a minimum time before the first scheduled appointment.
Users have made several recommendations for the platform. The three most common recommendations include:
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Switching to Crickle for video call meetings to avoid tab switching. According to users, using Crickle for video call meetings eliminates the need for tab switching, enhancing the overall user experience.
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Giving the software a try and taking advantage of the 7-day trial. Many users suggest giving the platform a demo by utilizing the 7-day trial period. They believe that this allows potential customers to test out its features and determine if it meets their needs.
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Considering the price for the value provided. While some users mention that the price is a little high, they also believe that it is worth it due to the platform's high quality and time-saving features. They recommend considering the value and benefits offered before making a decision.
Overall, these recommendations highlight the benefits of using Crickle for video call meetings, emphasize the importance of taking advantage of the 7-day trial to evaluate its features, and mention that while the price may be a bit high, it is justified by the platform's value.