Name: CRM Programmer Auto Repair
Author: J Morgan Technologies

Communications Outsourcing

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Java Technologies

Software Repositories

Development

Business Intelligence (BI)

Collaboration

Contract Management

Electronic Signature

Interactive Voice Response (IVR)

Supply Chain Management

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Credentialing

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Data Center Infrastructure Management

Data Center Outsourcing (USA)

Data Mapping

Data Observability

Data Privacy Management

Fraud Detection

Governance, Risk & Compliance

Hyper-Converged Infrastructure

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Log Management

Network Performance Monitoring

Operating Systems

Packet Analyzer

Single Sign-On

Smart Contracts

Software Defined Storage (SDS)

Software Distribution

Solid State Drives

Tape Storage

Unified Endpoint Management (UEM)

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Content Creation

Digital Signage

Email Management

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Acceleration

Sales

Animation

Building Information Modeling (BIM)

Equipment Rental

Insurance Suites

Investment Portfolio Management

Legal Billing

Public Sector Software

Tax Practice Management

Vertical-Specific

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CRM Programmer Auto Repair is a software solution aimed at small to mid-size auto repair shops. According to the vendor, it is utilized by various professionals and industries in the automotive sector, including auto repair shops, car wash service centers, detail shops, car repair centers, and garage owners. The product offers a range of features and functionalities to streamline operations, enhance customer interactions, and optimize service performance.

## Key Features

**Sales History**: According to the vendor, this feature allows users to view a history of all current and past sales opportunities for individual customers. It provides a consolidated view of customer interactions and sales activities, assisting in tracking the progress and status of service requests.

**Activities**: The vendor claims that this feature provides a consolidated view of all communications between the repair shop and the customer, including emails, calls, appointments, and tasks. It enables efficient tracking and management of customer interactions, helping maintain a comprehensive record of customer communications.

**Services**: The vendor states that this feature ensures service and parts leads are handled with the same care and attention as sales leads. Salespeople can view their customers' current and past service records, while service advisers can easily follow up with customers after a service visit. Data can be extracted for recalls, phone campaigns, and email campaigns, and dynamic reports, charts, and graphs can be created to analyze service performance.

**Service Due Management**: According to the vendor, this feature allows users to track and manage future and pending service requests, ensuring timely servicing of customer vehicles. It assists in planning and allocating resources for upcoming service requirements.

**Task Categorization**: The vendor claims that this feature enables users to categorize and sort tasks for better organization and management. It helps prevent confusion and mismanagement of tasks, enhancing team productivity and efficiency.

**Technician Management**: According to the vendor, this feature facilitates efficient management of auto technicians and service requests. It enables prompt response to customer queries and assignment of servicing jobs to available technicians, improving coordination and collaboration within the technical team.

**Notifications and Reminders**: The vendor states that this feature allows users to configure notifications and reminders for appointments and service due dates. It helps in staying on top of appointments and meeting customer expectations, thereby enhancing customer satisfaction and loyalty.

**CRM Software Invoice**: According to the vendor, this feature enables users to generate auto repair invoices for customers. Invoices can be downloaded in PDF format or printed for customer handover, facilitating efficient billing and record-keeping.

**Calendar**: The vendor claims that this feature allows users to view and manage scheduled tasks, appointments, and calls. Users can configure alerts and reminders for upcoming events, improving time management and task prioritization.

**Comments**: According to the vendor, this feature allows staff and users to comment on customer listings, calls, and bookings. It provides a history of customer comments for informed decision-making and quick resolution of customer issues.

CRM Programmer Auto Repair

Auto Repair

J Morgan Technologies

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CRM Programmer Auto Repair

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What is CRM Programmer Auto Repair?