Auto Repair Software
Best Auto Repair Software include:
Fullbay is cloud-based shop management software built specifically for heavy duty repair shops, from the company of the same name in Phoenix, that supports invoicing, electronic work authorization, parts management, and includes a customer portal.
GlasPacLX is software for the glass industry, from GTS Services (a Solera brand). It’s a point of sale and shop management system for auto and/or flat glass businesses that makes every step in their job cycle, from quoting to invoicing, more efficient and easier to manage.
Torque360 is a U.S. based auto repair software company that provides an all-in-one solution tailored for auto repair garage owners. It includes: InvoicingEstimatingTorque PaymentsTechnician PortalDigital Vehicle InspectionsRepair Scheduling Torque360 work order management software…
AutoLeap, headquartered in Toronto, provides auto repair shops a SaaS application that enables shops to proactively engage customers and support their technicians activities, including scheduling, estimating, inspections, and invoicing.
GaragePlug is an automotive cloud platform to help service businesses achieve operational efficiency and build a customer experience that drives loyalty.
Autorox, headquartered in Hyderabad, builds technology-enabled solutions for the Global Auto Aftermarket to Transform the Automotive Service Experience, based on grass roots Automotive Knowledge & Expertise. Their solutions digitally connect Vehicle Owners, Repairers, Insurers, Fleets…
Web-Est (including technology from the former Crash-WriteR) caters to the small to mid-size auto collision repair shops and auto physical damage appraisers by providing what they describe as a low-cost, high-value, logic-based collision repair estimating software solution.
Shop-Ware delivers professional-grade software to independent automotive service providers. They provide enterprise-grade SaaS platform for shop management, and are committed to developing tools to help the automotive aftermarket thrive and grow. Its features include: digital, cloud-…
Workshop Software gives auto repair shop owners control of their time by streamlining and optimising the entire workflow. The tool delivers a a view of the workshop to improve performance, productivity and profits.The vendor states that for over 30 years, Workshop Software has helped…
Shopmonkey is a cloud-based, all-in-one auto repair shop management platform that allows shop owners to streamline their workflows and better understand their business. Shopmonkey is designed to modernize the entire auto repair shop process from customer service, to parts inventory,…
CCC Information Services in Chicago offers CCC ONE, a shop management system for collision repair centers emphasizing administrative efficiency and operations support, and profit reporting.
What is Auto Repair Software?
Auto repair software is used by auto repair shops, auto body shops, and dealership service departments to manage their operations. Shop managers and mechanics use it to expedite service delivery for repair and collision work.
The software supports the following functions:
- Appointment booking and mechanic scheduling
- Technical service information and OEM (original equipment manufacturer) info
- VIN Scanning and decoding
- DVI (digital vehicle inspections)
- Job repair templates
- Parts and labor custom pricing
- Repair orders
- Automated workflow
- Parts ordering
- Inventory management
- Vendor management
- Employee management, mechanic, and employee time tracking
- Vehicle service history
- Customer database and marketing campaigns
- Customer portals for appointment scheduling, repair authorization, repair status tracking, repair history, maintenance schedules, customer education, and bill paying
- Customer text and email alerts for required maintenance, recalls, and completed work
- Custom printing
- Analytics and reporting
- Website building
The software includes or integrates with accounting, ERP, and CRM systems. Some products are geared to auto body repair with specialized collision estimation software. Those tools support integrations with auto insurer systems. Auto repair software with tablet and mobile features add convenience to customer interactions.
Auto Repair Software Features
The main features of auto repair software include:
- Diagnostics and technical guidance
- VIN processing
- Digital vehicle inspections
- Job estimates
- Parts ordering, inventory, and vendor management
- Work orders and workflow management
- Mechanic and employee time tracking
- Vehicle service history
- Customer database
- Customer portals
Auto Repair Software Comparison
When comparing auto repair software, consider the following factors:
Scope: Are you a stand-alone operation in one location, or do you have multiple facilities? Vendor product features are usually scaled to match those requirements.
Customer Service: Cloud-based solutions that work on tablets and mobile devices offer flexibility and convenience to customers, removing the need for them to enter facilities when dropping off or picking up their vehicles.
Integrations: Does the software include the accounting, ERP, and CRM features you need, and if not, how well does your selection integrate with your systems?
Pricing depends on the size of the operation, number of users, the number of facilities, and the features provided. SaaS plans begin at around $50 a month and can go over $700 a month. One-time on-premises licensing starts at $1,200. Both SaaS and on-premises licensing for large operations require obtaining a vendor quote.
Frequently Asked Questions
- Improved Customer Service and Satisfaction
- More Efficient Operations
- Cost Savings
- Shop Performance Tracking