CRMDialer

CRMDialer, developed by IRIS CRM, is a sales CRM and communication platform designed to streamline sales processes, enhance lead management, and improve customer relationships. This software solution is suitable for businesses of various sizes, from small startups to large enterprises. According to the vendor, sales and marketing professionals, real estate agents and brokers, mortgage brokers, insurance agents, and medical device sales representatives are among the many professionals and industries that can benefit from CRMDialer's features.

Key Features

Power Dialer: According to the vendor, CRMDialer's power dialer feature automates the outbound calling process by creating call queues for agents, increasing talk time with continuous dialing, and allowing for automatic scheduling of call follow-ups.

Sales CRM: CRMDialer's sales CRM feature enables businesses to manage leads and customers in one place. According to the vendor, this feature allows for customizable fields, templates, and agent permissions. Integration with Outlook and Gmail is also available for email management, and email interactions and open rates can be tracked.

Visitor Tracking: CRMDialer's visitor tracking feature provides insights into website visitors and their activity. The vendor claims that businesses can receive real-time notifications when visitors return to the site and store these tracking notifications in lead notes. This feature also offers insights into the properties prospects are interested in.

Online Payments: According to the vendor, CRMDialer's online payments feature simplifies the payment process by accepting credit card and ACH payments, generating custom invoices, and allowing payments via email, SMS, and phone. Businesses can also schedule recurring payments.

Email: CRMDialer's email feature integrates with Outlook and Gmail, facilitating streamlined email communication. The vendor states that businesses can track email replies, opens, and link clicks, and use triggers to send automated emails. Multiple email aliases can be utilized for sales agents.

SMS: CRMDialer's SMS feature enhances communication strategies by enabling businesses to send and receive text messages directly from the platform. According to the vendor, personalized texts with lead information can increase open and response rates. Pre-built SMS templates are also available for efficient messaging.

Local Presence: The vendor claims that CRMDialer's local presence feature increases call pickup rates and adds a personal touch to calls by utilizing local numbers for both calling and SMS. They state that this feature can boost customer answer rates by up to 65%.