Crowdbooster (discontinued) Reviews and Ratings

Rating: 7 out of 10

Score

7 out of 10

Reviews

11 Reviews

Good At What It Does But Showing Its Age

Rating: 7 out of 10

Incentivized

January 18, 2020

Use Cases and Deployment Scope

Our team used Crowdbooster primarily as a way to bolster our social media efforts and expand the brand's reach. It was a small agency where a lot of people had to wear a lot of different hats. Crowdbooster took some of the onus off of the staffers by making it easier to post effectively on social media.

Pros

Helped to improve the content and timing for our messages.
Helped us understand our audience more by not having to do a whole lot more in terms of man-hours.

Cons

Not all social media platforms are listed and usable.
It is an AI platform, so sometimes it does not get it right, it will post when it's not necessarily the best time to post.

Likelihood to Recommend

It is a great tool if you are time and resource-strapped and need assistance in expanding the reach and use of your social media platforms. It is also more beneficial to use if you are a marketing agency. Though you can use it as an individual or individual organization, it might be too much of an upfront set up cost to make it very useful long term.

Chandler Elmore

Digitial Media Manager in Marketing at Taco John's International, Inc. (1001-5000 employees)

Vetted Review

1 year of experience

View profile

The saturated market of Social Analytics Tools - what meets the mark and what doesn't

Rating: 3 out of 10

November 12, 2013

Pros

Comparison analysis of Twitter followers over time.
Seeing real-time reporting.
Targeted recommendations.

Cons

Understanding the algorithm behind campaign effectiveness.
Understanding the algorithm behind engagement - what data drives these reports and how is it measurable?

Likelihood to Recommend

Crowdbooster is a great tool, but I look for the solution that gives me the most bang for my buck. There is a saturated market of paid tools, when I can get a free version that offers the same benefit.

Verified User

Former Employee in Research & Development (11-50 employees)

Vetted Review

-1 years of experience

A simply beautiful social media tool

Rating: 9 out of 10

November 4, 2013

Pros

Timed social media posts - Crowdbooster provides the opportunity to schedule social media posts allowing you to work on other important social media tasks.
Simply beautiful tracking - There are millions of ways to measure social media impact. Crowdbooster offers the most important and relevant measurements in simplified charts..
Great UI - Crappy UI = crappy experience. Crowdbooster's UI is easy to navigate. It won't take months to learn where all the buttons are.

Cons

Limited to Twitter and Facebook - Pinterest and Google+ should be added, the women and business segments shouldn't be ignored.

Likelihood to Recommend

Social media measurements and tools shouldn't be complicated. If you know how to use Facebook and Twitter, then Crowdbooster shouldn't be hard to use. Crowdbooster is a great tool to use for Twitter and Facebook.

Hubert Yee

Marketing Analyst in Marketing at Machine Zone, Inc. (1-10 employees)

Vetted Review

2 years of experience

Fantastic Social Media Measurement Tool!

Rating: 10 out of 10

October 28, 2013

Pros

Best in class Twitter tracking by post, over time.
Great way to see who interacted with you on Facebook, at a glance
Good visualizations of data.

Cons

Interface could use some work.
CSV download could have more data
More options for showing data visually.

Likelihood to Recommend

I have actually already recommended this internally in my organization. The quality, type, and amount of data it provides makes it a very easy sell for companies, as the cost to enter is low. It's priced so a company can easily try it out, and once they do, I doubt they won't renew it.

Joe Sterne

Consultant II in Marketing at Acumen Solutions (1-10 employees)

Vetted Review

2 years of experience

Great software for growing programs

Rating: 7 out of 10

October 28, 2013

Pros

Provides quick, at-a-glance summary on social media performance. Great for those last minute reports!
Provides useful metrics on engagement and impressions to help you evaluate your performance.
Provides a snapshot of timing to help determine the best times to schedule your posts/tweets.
Love that the product is flexible and allows me to export specific information from a custom date range.

Cons

Would like to see more demographic information incorporated into audience follower information (location, language, etc.).
Would love to see more information within Crowdbooster about my Twitter followers (similar to what is provided in Twitter Analytics).
Click data reported in Crowdbooster and Twitter has been inconsistent--I'm getting different reports from each, with Crowdbooster usually reporting less.

Likelihood to Recommend

Before recommending Crowdbooster, I'd want to know what goals they hope to accomplish with the software. Then I would want them to specifically identify what types of metrics would be most useful to their program. If they specifically need to report out on how many people in a certain location they reached, this isn't the right fit. If they are using other tools, there may be duplication. However, if they are currently using more budget-friendly solutions or just getting started with a new program, Crowdbooster is a perfect fit. It will help you to grow your program and is flexible enough to accommodate your needs.

Ashley León

Associate at ICF International (1001-5000 employees)

Vetted Review

2 years of experience

Has immense potential but is not where it needs to be yet

Rating: 5 out of 10

October 26, 2013

Pros

The times at which I was recommended to tweet were for the most part good times to tweet in the context of my Twitter follower base.
The list of most engaged facebook fanpage followers allowed me to identify my most loyal Facebook fans. This was useful at a time when I was contemplating "fan rewards".
Graphical visualization tool to show relative social media footprint of each tweet and facebook fanpage wallpost. Twitter and Facebook are captured separately - which makes sense.

Cons

The ranked order of twitter followers and the number of "tweet impressions" did not help that much. Those "tweet impressions" were not really an estimate of how many people were actually reading my tweet. It was simply a sum of followers of the person retweeting a tweet and the sum of all followers from a subsequent retweet of the initial retweet. All this told me was the best case scenario I could expect if ALL followers of a person that retweeted saw my tweet. This is not a true measure of "twitter footprint" – since the “signal to noise” ratio in Twitter is very low.
There was no system in place to track "clicked links" for links embedded in tweets and/or facebook wall posts. Hootsuite did a good job of this – but only for twitter.
The list of recommended times to tweet were always "on the hour" (i.e. 10 a.m, 1 p.m.). Never were the times ever at "half past the hour" etc. An independent study that I did on my own using Google Analytics (and campaign links using google's URL builder) helped me determine that my optimal "Tweet time" during the week is 3:30 p.m. ET. More importantly, the recommended times seemed to be roughly the same on the weekends - which I find strange given that social media behavior does change on the weekends.
Occasionally, in my facebook ranked table of "loyal fans", I would see people in there that had not "liked" or "commented" on a post for months at a stretch and the "look back" period of the table was only around 7 days or so. Hence, I occasionally had to question the accuracy of that table.

Likelihood to Recommend

1. What actionable analytics do you provide?

2. Do the tracking systems of Crowdbooster examine weekend social media behavior differently?

Pranav Chandrasekhar

Business Analyst for Reuters' Consumer Media Division in Social Media at Thomson Reuters (1-10 employees)

Vetted Review

1 year of experience

CrowdBooster Easy to Use - Maximize Social Growth!

Rating: 10 out of 10

October 25, 2013

Pros

One of the greatest things I like is you can find out who are best retweeters. All the people who are my power retweeters I have built a relationship and get them to retweet more of my tweets. If I have something I need retweeted I can DM them and get it retweeted.
Influential Followers - recommends people who I should follow. I have gained great business relationships through this.
Facebook metrics - The ability to see highest number of replies and viral reach affects all my social media sites. Because I know which messages perform the best, I can place them on my other 24 networks and basically guarantee success.

Cons

More networks covered.

Likelihood to Recommend

First I would tell them I have used many Social Media tools and this one was the most simple and easy to understand. I would tell them they could increase ROI very easy and increase Internet visibility through using the metrics provided by Crowdbooster. I would also say I guarantee they will be able to increase their reach through the platform and build offline relations which will lead to better customer service or sales. In addition the graphics were designed with easy, quick analysis in mind.

Trent Partridge

Director of Internet Visibility - Volunteer in Social Media at 10Edge (1-10 employees)

Vetted Review

1 year of experience

View profile

Crowdbooster Provides Minimal Metrics

Rating: 6 out of 10

October 25, 2013

Pros

Tracks impressions.
Tracks follower growth.
Allows users to schedule posts and edit easily.

Cons

Limited metrics.
Scheduling posts for Facebook.

Likelihood to Recommend

Crowdbooster makes it easy to schedule posts, but the metrics provided are not all inclusive. It also doesn't tie in with Google Analytics. As a company, we measure analytics from the web sources and social and Crowdbooster is only used for social.

Verified User

Employee in Marketing (11-50 employees)

Vetted Review

1 year of experience

Crowdbooster Review -- Bailey Cernohous

Rating: 8 out of 10

October 23, 2013

Pros

Easy to find information needed.

Cons

They do well in our specific use case.

Likelihood to Recommend

I like using Crowdbooster, and therefore will keep using it for a while.

Bailey Marie Cernohous

Social Media Intern in Marketing at Drake University (501-1000 employees)

Vetted Review

1 year of experience

Effective, inexpensive tool for SMB

Rating: 10 out of 10

March 21, 2013

Pros

We were looking for an easy and affordable way to schedule and publish social media posts, get guidance on when to post, engage with our most engaged and most influential followers, and analyze the reach of our posts. Crowdbooster checks all of these boxes.
Manage multiple accounts very easily
Find the most optimal time (as calculated by Crowdbooster) to schedule posts to maximize reach
Find & engage with out biggest social advocates

Cons

Doesn't seem like an ideal tool for enterprise social media management. t does not have enterprise-level features like CRM & web analytics integration, and role-based permissions.

Likelihood to Recommend

We have fairly basic social media requirements (1 Twitter account, 2 Facebook pages). Crowdbooster is certainly not the most robust social media management tool, but for the price and ease-of-use, it does the job for us.

Verified User

Vice-President in Marketing (51-200 employees)

Vetted Review

2 years of experience

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Has immense potential but is not where it needs to be yet

Rating: 5 out of 10

October 26, 2013

Pros

The times at which I was recommended to tweet were for the most part good times to tweet in the context of my Twitter follower base.
The list of most engaged facebook fanpage followers allowed me to identify my most loyal Facebook fans. This was useful at a time when I was contemplating "fan rewards".
Graphical visualization tool to show relative social media footprint of each tweet and facebook fanpage wallpost. Twitter and Facebook are captured separately - which makes sense.

Cons

The ranked order of twitter followers and the number of "tweet impressions" did not help that much. Those "tweet impressions" were not really an estimate of how many people were actually reading my tweet. It was simply a sum of followers of the person retweeting a tweet and the sum of all followers from a subsequent retweet of the initial retweet. All this told me was the best case scenario I could expect if ALL followers of a person that retweeted saw my tweet. This is not a true measure of "twitter footprint" – since the “signal to noise” ratio in Twitter is very low.
There was no system in place to track "clicked links" for links embedded in tweets and/or facebook wall posts. Hootsuite did a good job of this – but only for twitter.
The list of recommended times to tweet were always "on the hour" (i.e. 10 a.m, 1 p.m.). Never were the times ever at "half past the hour" etc. An independent study that I did on my own using Google Analytics (and campaign links using google's URL builder) helped me determine that my optimal "Tweet time" during the week is 3:30 p.m. ET. More importantly, the recommended times seemed to be roughly the same on the weekends - which I find strange given that social media behavior does change on the weekends.
Occasionally, in my facebook ranked table of "loyal fans", I would see people in there that had not "liked" or "commented" on a post for months at a stretch and the "look back" period of the table was only around 7 days or so. Hence, I occasionally had to question the accuracy of that table.

Likelihood to Recommend

1. What actionable analytics do you provide?

2. Do the tracking systems of Crowdbooster examine weekend social media behavior differently?

Pranav Chandrasekhar

Business Analyst for Reuters' Consumer Media Division in Social Media at Thomson Reuters (1-10 employees)

Vetted Review

1 year of experience