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Crunchbase Reviews and Ratings

Rating: 6.6 out of 10
Score
6.6 out of 10

Community insights

TrustRadius Insights for Crunchbase are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users have made several recommendations for Crunchbase based on their experience with the tool. The most common recommendations are as follows:

  1. Use the free trial version before committing to a premium account. Customers suggest taking advantage of the trial period to assess whether Crunchbase meets their needs and provides the desired information about specific accounts.

  2. Set goals at the beginning to determine the specific information you want to gather about target companies. By setting clear objectives, users believe they can effectively evaluate the financial health of companies and gather valuable intelligence details.

  3. Explore all the available features and data in Crunchbase. Users recommend familiarizing themselves with the platform and its capabilities to make the most of its market research tools, such as obtaining firmographic, funding, and M&A data for private companies.

By following these recommendations, sales professionals, particularly those in tech-oriented roles, can leverage Crunchbase's reliability and improve their performance in hunting and cross-selling products. Additionally, users find that Crunchbase provides useful high-level information about a company's industry, funding, employee count, and revenue.

Reviews

20 Reviews

Crunchbase under delivers for us

Rating: 1 out of 10

Use Cases and Deployment Scope

Used to ID decision makers in companies. Primarily for M&A projects. We have found that 40% of the emails are invalid. We have never been able to reach customer support in the one year period we have tried to use their products. In my opinion, customer support apparently is a concept but not practiced.

Pros

  • Collect there subscription fees
  • tell the customer about the info they will not be able to access without an upgrade
  • talk about the non existent customer service.

Cons

  • screen data quality
  • need reachable customer support that actually calls back
  • better explanation of upgrades

Likelihood to Recommend

In theory, they have a lot of useful information but accessing it as a small user is difficult at best. Not having any real customer support makes this much more aggravating for us. The You Tube Videos can help but are generic and cannot address specific issue we have. A real customer support team could do this I would think.

Vetted Review
Crunchbase
40 years of experience

Why should you check out Crunchbase to improve your quality lists

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Mainly to create lists from zero to approach new leads via outbound efforts. It's now the only way we use to create those lists so we can have accurate companies according to our ICP and the filters that crunchbase is able to provide to us

Pros

  • Lists
  • Filters
  • Price

Cons

  • Contact base
  • Export options
  • Update segmentation

Likelihood to Recommend

I do believe Crunchbase is well suited for list creation and market research, since they do have a really good database for this kind of information it's the only place I believe that actually has updated information when researching

Vetted Review
Crunchbase
2 years of experience

So many promises, none delivered

Rating: 1 out of 10

Use Cases and Deployment Scope

We use Crunchbase to make our profile accessible to potential employment candidates and venture capitalists. We also use Crunchbase for research on potential customers and contacts at that organization that may be a good fit for our products.

Pros

  • We have a profile

Cons

  • The data is out of date
  • The data is invalid
  • There is no way to update or manage the contacts listed on your profile

Likelihood to Recommend

[In my opinion] let me say I am only giving a 1 because less than that is not an option. [I feel that] I would not waste my time investing or using Crunchbase. [In my experience] most of the contact information found at [these] companies [are] out of date. [In my experience] on our own profile, over 1/2 the company contacts listed were either no longer with the company or had incorrect titles or titles they never had, and in some cases never worked for our company. Even CEO information was 12 months out of date. As companies cannot update their own information, even with a paid account, we inquired about how to update the incorrect data. This took 3 weeks and multiple tickets to get a response. We then provided a list of all the correct information and after 2 more weeks requested a status. The response was that "this data (on their site) comes from 3rd party partners. Crunchbase provides the information to those partners to update on their side, but Crunchbase does not control their editing cadence. [In my opinion] you will need to regularly check the page for updates", to translate that response, it basically says that Crunchbase is an aggregator of data. They own the site, but none of the information on it is owned or managed by Crunchbase. [in my personal opinion] I am not sure why anyone would use Crunchbase. [I feel] It is not a reliable source of information about the companies on its pages, and their customer service is less than stellar.

Vetted Review
Crunchbase
1 year of experience

Worth a purchase but not enough data on UK businesses

Rating: 6 out of 10

Use Cases and Deployment Scope

I wanted to find a database that would let me find early-stage tech startups in the UK for both me and my clients. Finding reliable data sources is tough as they usually rely on a company investing in both good tech to create the data and real humans to check it and add context. Often it is just one or the other, rarely both.

Pros

  • User friendly
  • Good filters
  • Exporting data out is easy

Cons

  • Not enough data on UK businesses.
  • Not much context in terms of individual businesses maturity stage.
  • Categorisation of firmographic data widely varies and often wrong such as industries.

Likelihood to Recommend

Great if you have no data and need to find a starting point but it’s too US-centric. There’s not enough investment into finding data on UK-based businesses.

Great tool for startups!

Rating: 9 out of 10

Use Cases and Deployment Scope

We use it mainly as part of our research into candidate investors for our funding.

Pros

  • Information on VC fund sizes.
  • Information on VC investment categories and recent deals.
  • Information on members of VC organizations and other investors.
  • Information on other companies' fundings.

Cons

  • Not all VC funds are current.

Likelihood to Recommend

Great tool for companies preparing for new funding rounds.

Pretty Terrific - just needs one more thing...

Rating: 9 out of 10

Use Cases and Deployment Scope

We find new entrants (startups and venture) into our ecosystem - and do basic research on them. We will reach out to relevant companies to join our incubator, accelerator, or apply to our venture fund for investment.

Pros

  • Lists companies by type and location
  • Tracks venture funding rounds
  • Identifies people affiliated with companies

Cons

  • Providing latest valuation metrics (even self reported is ok)
  • Noting when companies have "ended" either by closure or acquisition
  • Noting when / if companies have filed for BK or similar status

Likelihood to Recommend

Basic research on companies' senior exec team and funding rounds (without valuation).

Vetted Review
Crunchbase
3 years of experience

Crunch the Venture!

Rating: 9 out of 10

Use Cases and Deployment Scope

Crunchbase is the main source of startups, venture funds and other legal entities data & information. Its database covers almost all our informational needs.

Pros

  • Venture deals data
  • Getting informed about venture deals in verticals/countries we are interested in

Cons

  • In some cases, data is not complete or actual.

Likelihood to Recommend

It is perfectly well for individual investors and small venture capital funds.

Vetted Review
Crunchbase
3 years of experience

Not value for money, information outdated. Don’t purchase!!

Rating: 1 out of 10

Use Cases and Deployment Scope

We used Crunchbase to learn about other companies' tech stacks and funding information. It was used by our lead development team.

Pros

  • Free information on companies

Cons

  • The Boost feature around tech stack is not worth the price. The information is outdated and as most companies are using 3rd party applications you can not see this.
  • They are very very expensive and not value for money. You can find most if not all this information with a Google search.
  • Customer support is rude and unhelpful [in my experience].
  • Beware of signing up for a trial - [I believe] they rely on unsuspecting people to put in their credit cards and you have to pay for the full year.

Likelihood to Recommend

I don’t believe Crunchbase adds any real value [because] all the information they have is available via a Google search. They are very expensive and [in my opinion] not value for money.

Vetted Review
Crunchbase
1 year of experience

Crunchbase provides valuable, fast information so you can find and target prospective companies

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Crunchbase to find accurate information about prospective companies. In particular, we were interested in Crunchbase's tool to find funding information of startups from accelerators, incubators, and investors.

Pros

  • Shows funding information
  • Pulls reports easily
  • Accurate, trustworthy company information

Cons

  • Expand company information outside of AMER region (hard to find international information)

Likelihood to Recommend

Crunchbase is reliable data to find the following information:

1) Funding information (funding rounds, investors, etc.)

2) Company details

Vetted Review
Crunchbase
2 years of experience

Crunchbase easy to use platform!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use Crunchbase to find information about startups. Usually investor information and past financings, team, and links to any resources. Most people in my organization use it to get a quick view at a startup's profile.

Pros

  • Financing details
  • Investor information
  • Succinct product description
  • Links to recent news about the company

Cons

  • The technology page is a list of technologies the company uses to make their website not the actual company's tech stack. Would be better to either rename this or list their tech.
  • Add number of employees not just the ones that have a Crunchbase profile.

Likelihood to Recommend

Looking to create lists of target companies through the advanced search feature or the query builder if one is planning to reach out to the individuals listed in the profile. Looking for investment and company history information to inform sourcing or competitive landscape research.

Vetted Review
Crunchbase
3 years of experience