What users are saying about
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Top Rated
294 Ratings
Top Rated
148 Ratings

Cvent Event Management

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Top Rated
294 Ratings
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Score 8.6 out of 100
Top Rated
148 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Cvent Event Management

In my field, Cvent in very important to track and keep up with attendees. We have to do a lot of reporting, so Cvent tracks all of this and allows for a much smoother process. It also allows for everything to be stored in one spot. There is no digging through emails to see who you sent invitations to because that is all in Cvent and you can see all emails that were sent from Cvent to each attendee.
Madison Spears | TrustRadius Reviewer

Eventbrite

This software is very well suited for a variety of larger events, like lectures and performances. I have appreciated setting it up and allowing it to run around the clock for our participants, which ultimately provides a smoother experience. However, I probably wouldn't recommend it for events where you're expecting a smaller audience. It can take a while to set up exactly as you'd like, and it may not be worth the time if you're expecting 30 people or less (depending on how much info you're trying to gather, of course).
Anonymous | TrustRadius Reviewer

Pros

Cvent Event Management

  • Request for Proposals - our third-party sourcing agent gathers the information that we provide in a Meeting Request Form so they know exactly what we need in a property. We are able to see the top properties based on our criteria in real-time through their portal. No more sending Excel sheets back and forth!
  • The invitation process is streamlined, and in conjunction with dynamic reporting, offers key stakeholders the information they need. The automation of reporting and metrics is more accurate than doing it manually and is also much faster.
  • Integration - we currently use the CrowdCompass mobile app which offers seamless integration with Cvent.
  • Budget - all key stakeholders are able to view our budget categories for each event and at the end of the event, have access to the actual expenses.
Janie Larsen | TrustRadius Reviewer

Eventbrite

  • Event management--providing a detailed description of the event (date, time, place) plus details of the event (speakers, topic, sponsors, etc.)
  • Registrations--provides enough details about people who register, and tools to manage those registrations (add people manually who didn't pre-register, cancel orders, check-in of attendees)
  • Event promotion--events created using Eventbrite can be found by searching Eventbrite for local events
Anonymous | TrustRadius Reviewer

Cons

Cvent Event Management

  • The badge designer is a little clunky and difficult to use.
  • I’d love to see their add-on modules priced differently (flat fees vs. per registration)
  • They’re membership module is only for individual memberships, we have organization based memberships, so we’re not able to use it.
Pamela O'Connor, CMP | TrustRadius Reviewer

Eventbrite

  • I'd like to see Eventbrite add more customization to the event page layout. It would be nice to be able to differentiate our event through more specific design.
  • I've had occasional problems with email formatting in the Eventbrite email builder. It would be nice to have a slightly more trustworthy builder.
  • Other than those two things, I think Eventbrite does exactly what it needs to do.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.6
Based on 15 answers
Historically we cannot find another product that offers the flexibility and usability that we need for our staff and our clients.
Lindsay Buchanan, CMP | TrustRadius Reviewer

Eventbrite

Eventbrite 10.0
Based on 3 answers
So far, we pretty much use Eventbrite exclusively for ticketed registrations.
Anonymous | TrustRadius Reviewer

Usability

Cvent Event Management

Cvent Event Management 7.9
Based on 17 answers
There are a lot of different ways to do one task within Cvent which can be confusing. Additionally, there are a few things that you can only do at set up of an event and if you forget to do them your event registration will not run as well.
Courtney Riley | TrustRadius Reviewer

Eventbrite

Eventbrite 9.0
Based on 3 answers
Great platform with so many incredible features. It streamlines workflow, communication, messaging, and analyzing data. I know of no other platform that can do what Eventbrite can do for the price or user-friendliness. They also offer great support for new users and integrate well with other platforms (i.e., social media and Sched).
Anonymous | TrustRadius Reviewer

Support Rating

Cvent Event Management

Cvent Event Management 8.7
Based on 68 answers
I've had nothing but positive interactions with the Cvent support team. In particular I've found they can be "over-helpful" and I have to ask them to walk me through vs doing so I can learn. They are always happy to do so. They are also very proactive on responding, following up and emailing instructions on things they assist with so we have the knowledge for the future.
Lesley Irminger | TrustRadius Reviewer

Eventbrite

Eventbrite 8.1
Based on 23 answers
Always willing to help out and they have a ton of information handy on their website for self-service. If you can't find what you're looking for, their support team is quick to help out and provide any assistance you may need.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cvent Event Management

Cvent Event Management 9.1
Based on 6 answers
The only real insight I have is to be open to learning a new system and willing to do what it takes to maintain consistency throughout the system.
Amy Zientek | TrustRadius Reviewer

Eventbrite

No score
No answers yet
No answers on this topic

Alternatives Considered

Cvent Event Management

Below is a listing of other event management products that I reviewed. There are a LOT of them. What I found was that each had a niche audience or market that they were focused on. While this is helpful and each works very well for that market, Cvent offers a flexibility in event creation, look, and general offerings to be a suitable management tool for a MUCH wider variety of events. All of the products below were also more expensive once all the bells and whistles were added in to the proposals. And while Cvent often seems like the big green monster eating up all the competition, the fact that I can log in to one location and do every part of the event as I need when I need and not remember a host of separate event tool names and log ins is a HUGE help.Products reviewed: -Swoogo-Bizzabo-Eventbrite-Hubilo-EventsAir-Whova-EventBase (just for event apps)
Cecilia Golombek | TrustRadius Reviewer

Eventbrite

I think that they are both similar in the services that they offer, but Eventbrite is widely known and because of its popularity it is a chosen favorite. Eventbrite is easier so I believe people are just more comfortable using it. Everyone has heard of Eventbrite and it has a better than average satisfactory rating among its users.
LaVerne E. Mathews | TrustRadius Reviewer

Return on Investment

Cvent Event Management

  • I am able to provide comprehensive reporting on open rates and CTR, which at the end of the day, helps us as an organization monitor and follow up with the customers we have invited to make sure they plan to attend. This could attribute to higher ROI numbers.
  • The financial reporting has helped us be more accurate with our full financial roll up to corporate in terms of budgeting. Because of that, we can easily track expenses and calculate total return on investment at the end of the year. We had a conversion rate at our events of 63% this year! Amazing!
  • The integrations with Marketo & SFDC have been crucial for us in triggering automated alerts to our sales org, ultimately allowing them to easily follow up with customers to close the loop on the event attendees' experience, thus furthering the sale and gaining revenue.
Megan Gates | TrustRadius Reviewer

Eventbrite

  • A dedicated URL for each event has been easy to use for tying events to editorial content, promotion and marketing.
  • For ticketed events, it has been an easy -to-use system without requiring a lot of training on a complicated technology. It is also competitively priced for transaction management.
  • Whether we have discovered any Eventbrite users via the Eventbrite site promotion, we appreciate it as a recommendation of our event for like-minded event attendees.
Patrice Watson | TrustRadius Reviewer

Screenshots

Pricing Details

Cvent Event Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Eventbrite

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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