DocASAP

DocASAP is a patient access and engagement platform that aims to simplify the complexities of patient access by efficiently matching patients with suitable providers and care settings. This solution caters to healthcare organizations, including health systems, health plans, and physician groups, providing them with tools to optimize their access strategies, enhance patient engagement, and improve operational efficiency.

Key Features

Provider Search and Profiles: DocASAP utilizes advanced search and navigation algorithms to accurately direct patients to the most appropriate providers based on their demographics, insurance, clinical needs, and scheduling availability.

Online Scheduling: The system offers real-time, accurate online appointment scheduling through a customizable and branded interface. Providers can maintain control over their schedules, care settings, and protocols.

Care-Driven Engagement and Reminders: DocASAP engages patients before and after their visits to minimize no-shows, prepare them for their appointments, and address gaps in care. Automated reminders, including confirmation messages and appointment details, enhance patient and provider preparedness.

Provider Data Management: DocASAP centralizes provider data from various sources, ensuring a reliable and up-to-date single source of truth. This enables patients to access accurate and timely provider information.

Insights: The system provides real-time, actionable data on patient access and operational performance, allowing healthcare organizations to analyze appointment metrics such as no-show rates, cancellations, and bookings by location, provider, specialty, and visit reason.

Scheduling on Behalf: DocASAP streamlines access by empowering staff members to efficiently navigate patients to the appropriate providers and schedule appointments on their behalf. This reduces patient leakage and facilitates accurate referrals to in-network specialists.

COVID-19 Vaccine Scheduling & Engagement: DocASAP facilitates frictionless online scheduling for COVID-19 vaccination appointments. It also offers automated digital confirmations, reminders, and post-vaccination wellness tracking to ensure a smooth vaccination process.

Telemedicine Access: The platform facilitates virtual visits between patients and healthcare providers, enabling remote consultations and follow-ups. It provides a secure and reliable telehealth platform.

Actionable Reminders: DocASAP sends automated reminders to patients for upcoming appointments, allowing them to easily confirm, reschedule, or cancel appointments. This helps reduce no-show rates and improves patient engagement.