Name: Doorbell.io
Price: 29 USD
Author: Doorbell.io

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

Mobile App Development

Development

Business Intelligence (BI)

Collaboration

Communications Platform as a Service (CPaaS)

Org Chart

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Component Content Management

Data Quality

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Infrastructure Monitoring

IT Service Management (ITSM)

Identity Governance and Administration

Industrial IoT

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Network Performance Monitoring

Relational Database Management Systems

Session Border Controllers

Solid State Drives

Static Application Security Testing (SAST)

Static Code Analysis

Tower Servers

Traffic Switching

Virtual Private Network (VPN)

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Consumer Ratings & Reviews

Content Management

Email Marketing

Heatmap and Session Recording

Intent Data

Marketing Automation

Marketing Resource Management

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Webinar

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Multichannel Retail

Sales Gamification

Sales Intelligence

Sales

Secure Service Edge (SSE)

User and Entity Behavior Analytics (UEBA)

Security

Car Rental

Commercial Drone

Equation Editors

Insurance Agency Management

Public Sector Software

Real Estate Property Management

Trucking Software

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Priority Matrix

Appfluence

eMeetingsOnline

ReportsNow

Crowdtap

FastPIPE

FastEST, Inc.

AspenOne Supply Chain Management

Aspen Technology

Azurepath

Azurepath, LLC.

Screenful

Screenful Oy

Aras PLM

Aras Corporation

Frosmo

Frosmo Ltd

Doorbell.io is a feedback management platform designed to collect, manage, and analyze customer feedback for websites and apps. According to the vendor, Doorbell.io offers an easy installation process and fully customizable features, making it suitable for businesses of all sizes, including small startups and large enterprises. Professionals and industries such as software development, web design, UX/UI design, customer support, and product management can potentially benefit from Doorbell.io's feedback solution.

## Key Features

**Easy installation**: According to the vendor, Doorbell.io can be seamlessly added to a website or app in less than 2 minutes. Users are required to fill out a simple sign-up form with minimal information and then copy and paste a few lines of code into their projects.

**Fully customizable**: Doorbell.io offers extensive customization options, allowing users to tailor the platform to their design, language, and specific product needs. The vendor claims that Doorbell.io supports multilingual environments with automatic language detection. Users can also inherit styles from existing designs or customize the form with CSS. Additionally, callbacks are available for customizing the behavior of the form in websites, iOS, and Android apps.

**Excellent support**: According to the vendor, Doorbell.io provides dedicated and responsive customer support. They claim that their small team enables quick issue resolution and actively engages with customers to shape the product roadmap. Users can expect responsive and helpful assistance throughout the feedback management process.

**30+ integrations**: Doorbell.io offers seamless integration with over 30 services, including popular project management tools like Pivotal Tracker, Trello, GitHub, Asana, and Jira. The vendor states that Doorbell.io also integrates with team chat apps such as Slack and Twist, as well as helpdesks like Front, Zendesk, Help Scout, Freshdesk, and HelpSpot. Other integrations include Zapier, ProdPad, Woopra, FullStory, LogRocket, and more.

**Instant notifications**: According to the vendor, Doorbell.io provides immediate notifications via email or team chat app, ensuring that users never miss important customer feedback. They claim that users can even reply to feedback directly from Slack notifications. The mobile-friendly dashboard allows for convenient management of feedback on the go.


Soft Buttons: Users have praised the softness of the buttons in Doorbell.io's feedback process, highlighting the attention to detail in the user experience.

Easy Implementation and Usage: Many users have found that implementing and using Doorbell.io is easy, emphasizing its user-friendly nature.

Top-Notch Customer Service: Several reviewers have described Doorbell.io's customer service as top-notch, indicating that the support team is responsive and helpful.

Expensive Pricing: Some users have expressed concern about the pricing of Doorbell.io, stating that it can be quite expensive overall. They feel that the cost may not align with the value they receive from the software.

Learning Curve for Interface Navigation: Several reviewers have mentioned a learning curve when first using Doorbell.io, specifically in regards to navigating the website's interface. However, once users become familiar with it, they are able to navigate quickly and efficiently.

Javascript Requirement for Customizations: A number of users have stated that certain customizations in Doorbell.io require Javascript knowledge. This could be a limitation for those who are not familiar with coding and may hinder their ability to fully customize the software to meet their needs.

Doorbell.io has proven to be a valuable tool for businesses in collecting feedback and improving their products. Users have had positive experiences with the platform, finding it easy to use and navigate. With a single click, users can provide feedback and report problems, allowing for quick improvements to be made. This smooth experience has become an indispensable part of the workflow during development and after websites go live.

One key use case of Doorbell.io is its ability to provide valuable intel and insights from customer feedback. Business owners have found this product to be a reliable tool for several years, helping them understand customer perception and make necessary improvements. The support team at Doorbell.io is open to feedback and quick to implement enterprise benefits such as encryption, enterprise agreements, 2FA, and consolidated user management. Users appreciate not having to gather basic details from clients before investigating and fixing issues, simplifying the process for both parties involved.

Another use case of Doorbell.io is its effectiveness in providing timely communication and support for requests. The platform has been helpful in receiving timely communication and support when needed. Clients have responded positively to the support mechanism built into their websites, making it easier for businesses to address any issues or concerns raised by their customers. Doorbell.io has solved the problem of easily collecting feedback from users, streamlining the process and allowing businesses to quickly make improvements based on user input.

In summary, Doorbell.io has become a valuable addition to business workflows, offering an efficient way to collect feedback and improve products. It provides businesses with valuable insights from customer feedback, streamlines communication and support processes, and enables timely responses to customer requests. With its ease of use and reliability, Doorbell.io has become an indispensable tool for users who can't imagine working without it.

Basic

Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.

Plus

PLUS

ENTERPRISE

Zoho Survey

Self-Serve Social Media Management Solution

Enterprise Custom Social Media Management Solution

Self-Serve SMM and Customer Service Solution

Sprinklr Social

Doorbell.io

Customer Experience Management (CX, or CXM, or alternately CEM) is an approach to guiding the customer experience with an emphasis on personalization, customer journey, feedback, knowledge, and self-teaching. CXM platforms present a centralized place to oversee and manage the customer experience through integrations with a web content management system, a CRM, and other sources of data to improve customer engagement and enhance the online user experience.

Customer Experience Management

Customer experience management

Features that allow businesses to track customer sentiment and feedback, analyze and optimize the customer journey, and personalize content and website experiences for users.

Multi-channel customer feedback collection

The ability to collect qualitative and quantitative feedback from customers across a range of inputs. These could include in-app polls and surveys, email surveys, comments made on social platforms, SMS / messaging comments, NPS score, customer contributed videos, and focus group interviews.

Product usage analytics

The ability to see how, where, and when users are using your platform (e.g. how long users spend on a page, which actions they take, etc.)

Customer experience profiles

Profiles that correspond to individual customers or accounts and display a record of interactions your brand has had with that customer.

Customer experience dashboard

A dashboard that shows an aggregated view of things like customer sentiment, churn risk, qualitative and quantitative feedback, etc.

Customer journey mapping

The ability to map out the journey your customers take by persona.

Churn risk scoring

A score or metric that predicts how likely a given customer or account is to churn. This may be more relevant for B2B companies.

AI-powered recommendations

Customer experience optimization recommendations that are driven by AI-recommendations.

Website A/B testing

The ability to A/B test your website and optimize parts of the customer experience with your product.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Customer Experience Management Software

Doorbell.io

Overview

What is Doorbell.io?