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What is Doorbell.io?

Doorbell.io is a feedback management platform designed to collect, manage, and analyze customer feedback for websites and apps. According to the vendor, Doorbell.io offers an easy installation process and fully customizable features, making it suitable for businesses of all sizes, including small startups and large enterprises. Professionals and industries such as software development, web design, UX/UI design, customer support, and product management can potentially benefit from Doorbell.io's feedback solution.

Key Features

Easy installation: According to the vendor, Doorbell.io can be seamlessly added to a website or app in less than 2 minutes. Users are required to fill out a simple sign-up form with minimal information and then copy and paste a few lines of code into their projects.

Fully customizable: Doorbell.io offers extensive customization options, allowing users to tailor the platform to their design, language, and specific product needs. The vendor claims that Doorbell.io supports multilingual environments with automatic language detection. Users can also inherit styles from existing designs or customize the form with CSS. Additionally, callbacks are available for customizing the behavior of the form in websites, iOS, and Android apps.

Excellent support: According to the vendor, Doorbell.io provides dedicated and responsive customer support. They claim that their small team enables quick issue resolution and actively engages with customers to shape the product roadmap. Users can expect responsive and helpful assistance throughout the feedback management process.

30+ integrations: Doorbell.io offers seamless integration with over 30 services, including popular project management tools like Pivotal Tracker, Trello, GitHub, Asana, and Jira. The vendor states that Doorbell.io also integrates with team chat apps such as Slack and Twist, as well as helpdesks like Front, Zendesk, Help Scout, Freshdesk, and HelpSpot. Other integrations include Zapier, ProdPad, Woopra, FullStory, LogRocket, and more.

Instant notifications: According to the vendor, Doorbell.io provides immediate notifications via email or team chat app, ensuring that users never miss important customer feedback. They claim that users can even reply to feedback directly from Slack notifications. The mobile-friendly dashboard allows for convenient management of feedback on the go.

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