Dotloop Reviews and Ratings

Use Cases and Deployment Scope

We acquired Dotloop as a real estate transaction management support . The idea was to be able to write offers, listings, and communicate with all parties within one platform. In this industry there are many moving parts - Realtors, assistants, escrow, title, clients, mortgage, etc. that you need to communicate with so a really good to streamline things is vital. In addition, there is lots of compliance involved so having dynamic workflows and cadences is very important.

Likelihood to Recommend

The free account is great and the customer service people are so nice! However, the premium business account turned out to be an expensive mistake. PLEASE READ before you upgrade from their free account. Note, I've been in real estate for two decades and the Brokers I've connected with that used Dotloop in the past have also had the same issue. They're credible sources but elected to receive a refund from Dotloop versus writing a negative review on these platforms. This has nothing to do with G2 - it's Dotloop's unethical practices to save face and continue marketing a mediocre product.

My experience: despite my sales rep promising a world of support his follow-up was nonexistent, leaving us to fend for ourselves to try to fix what ended up being an unresolvable issue. Here's the issue: their claim to have partnerships with all MLS platforms is a blatant lie. Not all MLS's are supported! This is a significant issue in the real estate community when it comes to purchasing a real estate solutions platform.

Their relationship with "thousands" of MLS listing services is only valuable to the ones that work those specific areas. Fine, you need time to grow THAT'S OK! but let a consumer know, so they can make an informed decision to purchase your product! The sales rep won't tell you this, the onboarding person won't tell you this. You find out when you try to put in your first offer or listing! Yup, AFTER YOU SIGNED YOUR 6-MONTH CONTRACT! No one took responsibility for not communicating this early on. Everyone just pointed the finger at other departments and did absolutely nothing to alleviate the situation.

To add insult to injury, the system crashes during peak usage, making it near impossible to submit offers promptly. I am more than open to provide the video showing both when the system crashes and the aforementioned issue.

And let's not forget their "success" team - utterly ineffective! When I realized that the MLS data was not going to be populated into the CAR forms because they didn’t have a partnership with MetroMLS, they dismissed my concerns, suggesting I wait out a pointless six-month cancellation period. Each call felt like they were more concerned with defending their subpar software than addressing my legitimate issues. Avoid this company at all costs. Oh, and if you try to hold for a manager they'll hang up on you. Happened to me 7 times! Stick with Glide Free and invest in a transaction coordinator for a smoother experience. It's the smarter choice.

Use Cases and Deployment Scope

We are a real estate company and use it for every transaction. We also use it to keep all our employee documents per office.

Likelihood to Recommend

I just think that it is a more user-friendly option to Docusign and it is wonderful for real estate transactions.

Use Cases and Deployment Scope

Dotloop helps all of our staff members stay organized and provides folders for each property and sale. In Real Estate, it is so easy to become disorganized and lose a paper, and it gets extremely tiring to print out paperwork for contracts and day-to-day documents. Dotloop provides an organized way to keep all documents pertaining to a particular property together and send contracts and documents over to clients and other parties of the transaction for signatures in just seconds. Genius program!

Likelihood to Recommend

In Real Estate sales and property management, Dotloop will be your best friend. When you need clients or tenants to sign a lease or a contract, sending through dotloop is extremely easygoing and keeps everything organized pertaining to what you name the loop. I think I speak for my whole office when I say that without dotloop, our lives would be a disorderly mess, and we would find ourselves losing papers and becoming confused. Dotloop really helps our office like no other and has great support along the way!

Use Cases and Deployment Scope

I use Dotloop for all my Real Estate transactions, whether I am representing a buyer, seller, or renter. Dotloop makes it easy to keep all my files in one place and organized so I can easily manage my transactions. It is great to be able to add my transaction manager to the loop and keep the communication about that transaction, all in one place. Overall, Dotloop helps me stay organized and efficient.

Likelihood to Recommend

Dotloop has everything that I could ever need when handling important documentation. I am pleased with its program interface and how it allows me to interact with my clients through the application. I am pleased with my ability to track my clients status, to see whether they viewed my shared documents or not.

Use Cases and Deployment Scope

Every time we buy or sell a house we enter the data into Dotloop. It is a way to digitize documents and share them with trusted partners and the people involved on the other side of a transaction. This helps alleviate the problem of having to store paper documents, and still being compliant, and it makes the recovery of those documents quite easy.

Likelihood to Recommend

This is the perfect software for real estate. It is very intuitive, and being able to use shortcuts to put in additional signature boxes or initial boxes saves so much time, especially in a complicated transaction with multiple signatures needed. I wish it would be used by more agents rather than DocuSign because I believe it is much more functional.

Use Cases and Deployment Scope

Dotloop is being used for Real Estate Transactions. We use it company-wide and our agents are required to put their contracts in Dotloop and submit it for company review. It allows agents/assistants to obtain client signatures, addendums from anywhere. We use it for our record keeping of real estate transactions. So it allows everyone to work any time from anywhere.

Likelihood to Recommend

[Dotloop] is excellent for obtaining clients signatures and information, syncing with other programs (we use BrokerSumo> which then goes to Quickbooks), tracking views, maintaining good document records, and remote communication within the office.

It creates accountability by being able to know when and what time a document has been opened, and signature verifications.

It would be beneficial to have the tiered client sharing, where once client 1 signs, it gets sent to client 2; this would reduce the complications associated with filling sellers disclosures, since it will wipe out the other persons signatures if they sign it first.

Use Cases and Deployment Scope

As an Administrative Coordinator within a property management office for a large hospital, Dotloop has been a huge success for us since using the software! It has cut down on tremendous amounts of physical paperwork as well as time from physically signing paperwork, to filing, to recording data and reporting it has really cut down the work time.

Likelihood to Recommend

I would definitely recommend Dotloop because of how easy it's been to use for all parties involved and how much it has simplified processes and procedures. It is very user friendly, cuts down on unnecessary steps and is very customizable. The ability to configure the software to how you need to use it is a plus!

Use Cases and Deployment Scope

Dotloop is being used by our company and clients for easy document signing for real estate transactions. It is being used in the real estate department as well as with several clients in the real estate industry. When it comes to real estate, document signing and organization is a critical function as delays signing or missing documentation can cause delays in the deal process and cause delays in closing.

Dotloop removes these concerns by creating a dead-simple way for anyone to sign documents online. Homebuyers and sellers do not need to go through time-consuming registration processes, they simply click on the link and it opens the document for them to sign. It is so easy to use that we have never had a technical issue or question from a client on how to use it.

Likelihood to Recommend

If you are a real estate agent or brokerage, Dotloop is a must-have for seamless document signing and central storage. The fact that buyers and sellers do not have to jump through hoops or go through lengthy registration processes makes it a must-have tool to keep your deals on track. There is a bit of a learning curve when first using the interface and training of agents but it is well worth it for the ease of use for your clients.

Use Cases and Deployment Scope

Dotloop made it easy to complete my transaction and the process was smooth by using it to complete daily paperwork needs (signatures, agreements, etc.). Not having to physically go somewhere to sign something was great and it was convenient. By having everything electronic, it saves a ton on paperwork and storage!

Likelihood to Recommend

Dotloop is great for those who need to get paperwork done AND complete it in a timely efficient manner. It has never been easier to store your files in one place by having this software rather than having paperwork scattered all over the place. Dotloop has made the process much faster and transactions are able to be completed quicker than ever!

Use Cases and Deployment Scope

We use Dotloop in our office for e-signing documents such as listing agreements, closing agreements, and any other real estate forms. I personaly use it to get leases and renewal signed as well as management agreements.

Likelihood to Recommend

Dotloop is well suited for all of our signing needs. I love it. It makes things so much easier.