TrustRadius Insights
EasyOrder has proven to be an invaluable solution for businesses in the food industry, addressing several key business problems and …
Starting at $93 per month per location
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What is EasyOrder?
EasyOrder provides f&b businesses with a branded app and direct ordering webpage. This allows end-users to order and pay ahead, offering app-only specials, loyalty stamps, promotions, coupons codes or exclusive announcements. Allowing businesses to engage with their customers through relevant…
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Standard
$93
Cloud
per month per location
Professional
$155
Cloud
per month per location
Enterprise
Custom
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.easyorderapp.com/en/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $93 per month per location
Product Details
- About
- Tech Details
What is EasyOrder?
EasyOrder provides f&b businesses with a branded app and direct ordering webpage. This allows end-users to order and pay ahead, offering app-only specials, loyalty stamps, promotions, coupons codes or exclusive announcements. Allowing businesses to engage with their customers through relevant content and tailored offerings is a key success factor for creating a much needed independence from third party delivery platforms. EasyOrder offers a front of house order intake solution through multiple channels. Both a direct ordering webpage and own branded app as well as a self-ordering kiosk, all fully customized to match with an existing brand image.
EasyOrder Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
EasyOrder has proven to be an invaluable solution for businesses in the food industry, addressing several key business problems and enhancing the overall customer experience. Customers have praised EasyOrder for its ease of use, allowing them to effortlessly book tables, browse menus, and make reservations, resulting in increased revenue streams. The addition of push notifications, easy take-out options, and delivery tracking has further improved the overall experience for both customers and the management team.
Another major business problem solved by EasyOrder is the ability to provide direct order solutions and drive customer engagement. With the platform's range of product ordering services, customers who are short on time can conveniently place orders for delivery or take-out. This not only increases convenience for customers but also results in increased orders and a smoother buying and selling process.
EasyOrder is also highly regarded for providing valuable insights on day-to-day orders, which proves beneficial for management purposes. The software facilitates smooth communication and collaboration between buyers and sellers, ensuring timely product deliveries. Additionally, users have reported positive experiences with the professional and helpful customer support team during the setup process.
Overall, based on these positive experiences with EasyOrder, users highly recommend the software to others. It effectively addresses key business problems by streamlining operations, driving customer engagement, and providing valuable insights for effective management.
Platform Accessibility: EasyOrder supports both Android and iOS platforms, making it accessible to a wider range of customers. Users have appreciated this feature as it allows them to cater to a larger audience and increase their customer base.
Seamless Integration: Reviewers find it beneficial that EasyOrder allows for the creation of a custom-branded ordering system that can be seamlessly integrated into their website. This feature provides a cohesive brand experience for customers, enhancing the overall user experience and strengthening the brand identity.
Convenience of Online Reservations: Users highlight the convenience of EasyOrder's support for online reservations. This feature enables customers to easily book in advance, ensuring a smooth dining experience. Several reviewers have mentioned how this functionality has helped streamline their reservation process and improve customer satisfaction.
Difficult User Interface: Some users have found the user interface of EasyOrder to be challenging to understand, especially for new users. They have expressed frustration with navigating through the app and locating specific features or options.
App Freezing Issues: Several reviewers have mentioned that they experienced instances where the EasyOrder app would get stuck while placing an order and proceeding to checkout. This has caused inconvenience and annoyance for these users, as they were unable to complete their transactions smoothly.
Lack of Comprehensive Product Selection: A few customers have noted that EasyOrder does not contain all the products they would like to sell, which limits its usefulness for their specific needs. They have suggested expanding the range of available products to cater to a wider variety of sellers and consumers.