TrustRadius Insights
Users have praised eBuyerAssist for its user-friendly interface and straightforward design, making it easy to learn and navigate. This has …
Overview
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Product Details
- About
- Tech Details
What is eBuyerAssist Platform?
eBuyerAssist Platform Features
- Supported: Cataloging/Categorization
- Supported: Contract/License Management
- Supported: Fixed Asset Management
- Supported: Inventory Management
- Supported: Invoice Processing
- Supported: Purchase Order Management
- Supported: Receiving/Putaway Management
- Supported: Requisition Management
- Supported: Sourcing Management
- Supported: Spend Management
- Supported: Supplier Management
- Supported: Approval Process Control
- Supported: Audit Trail
- Supported: Workflow Management
- Supported: Invoice Management
- Supported: Order Management
- Supported: Order Tracking
- Supported: Quotes/Estimates
- Supported: Reporting & Statistics
- Supported: Third Party Integrations
- Supported: Billing & Invoicing
- Supported: Budgeting/Forecasting
- Supported: Compliance Management
- Supported: Vendor Management
- Supported: Bid Management
- Supported: Collaboration Tools
- Supported: Data Import/Export
- Supported: Spend Analysis
- Supported: Expense Tracking
- Supported: Multi-Currency
- Supported: Procurement Management
- Supported: Receipt Management
- Supported: Spend Control
- Supported: Shipping Management
- Supported: Warehouse Management
eBuyerAssist Platform Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Linux, Chromebook, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have praised eBuyerAssist for its user-friendly interface and straightforward design, making it easy to learn and navigate. This has been particularly beneficial for companies looking to solve the problem of unapproved purchase orders and lack of oversight. By implementing eBuyerAssist, users have gained greater control over the procurement process, preventing unauthorized purchases and ensuring that all orders are properly approved. This oversight has not only enhanced accountability but has also resulted in improved financial management as users can closely monitor costs and receive regular savings analysis.
Another key benefit of eBuyerAssist is its ability to consolidate multiple systems into one, streamlining processes and increasing operational efficiency. Users have found the system to be intuitive and easily trainable, allowing them to integrate purchasing into other systems seamlessly. This integration has not only improved credibility with vendors but has also made record keeping and tracking of RFQs, orders, and support contracts more convenient. Additionally, the software's RFQ module alone has saved users a significant amount of manual work.
Customers have also highlighted the flexibility and affordability of eBuyerAssist. The modular approach of the product allows for customization based on unique requirements while keeping costs reasonable. With this flexibility, users have successfully populated purchase order templates with minimal error. Moreover, Mikrofax, the provider of eBuyerAssist, has been commended for their responsive customer support team, quick turnaround time for resolving issues, and proactive approach to meet specific needs. Overall, the eBuyerAssist platform offers a reliable solution for companies seeking increased control over their buying process at an attractive total cost of ownership.
Streamlined approval process: Many users have stated that the Eyvo software has greatly streamlined their approval process, reducing the time it takes from receiving an offer to getting it approved. This feature has been highly appreciated as it allows for faster decision-making and eliminates the need for waiting or calling for approval.
Efficient purchase tracking: The eBuyerAssist platform efficiently tracks the history of purchases, which is crucial for budget and account balance management. Users have found this feature extremely useful as it provides them with a clear overview of their purchasing activities, allowing them to effectively manage their budget and ensure accurate accounting.
Robust functionality at a fraction of the cost: Users have praised eBuyerAssist as a great product that offers robust and complex eprocurement functionality at a fraction of the cost compared to leading providers. This value-for-money proposition has made eBuyerAssist an attractive choice for many users who are looking for advanced procurement capabilities without breaking their budget.
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Lack of availability in Spanish-speaking countries: Some users have expressed frustration with the lack of availability of the eBuyerAssist Platform in Spanish-speaking countries, despite its ability to be translated into foreign languages. This limitation has hindered their ability to effectively use the system and cater to a wider range of users.
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High cost: Several reviewers have mentioned that they consider the cost of the eBuyerAssist Platform to be on the higher side. While acknowledging its value, these users feel that it would be more desirable if the pricing was more competitive or offered more affordable options, particularly for smaller businesses or organizations with limited budgets.
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Difficulty keeping up with new features: A common concern raised by multiple reviewers is the challenge of keeping up with the constant release of new features in the eBuyerAssist Platform. They find it overwhelming for their staff members to adapt and learn how to effectively utilize these updates, which can potentially impact productivity and efficiency within their organizations.