Name: EVAA
Price: 349 USD
Author: Northware

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Interactive Application Security Testing (IAST)

Kubernetes Monitoring

Service Mesh

Development

Alumni Management

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Employee Scheduling

HR Management

HR Service Delivery

Pay Equity

Payroll

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Code Review

Data Center Backup

Data Integration

Data Masking

Database Load Balancing

Edge Computing

Email Encryption

Ethernet Switches

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

License Management

Low-Code Development

Managed Hosting

Mobile Application Performance Monitoring  (APM)

Network Performance Monitoring

Object Storage

SQL Server Performance Monitoring

Unified Endpoint Management (UEM)

Web Content Filtering

Information Technology

A/B Testing

AI Writing Assistant Software

Account-Based Marketing (ABM)

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Content Management

Customer Journey Analytics

Digital Asset Management

Digital Content Creation

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Tag Management

Usability Testing

Web Analytics

Marketing

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Sales Consulting

Sales

Animation

Dealer Management

PCB Design

Travel Agency

Vertical-Specific

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EVAA is described by its vendor, Northware S.A. de C.V., as a versatile customer satisfaction survey app and online assessment platform designed for small to medium-sized businesses. According to the vendor, EVAA allows businesses to collect real-time feedback from customers, receive instant alerts, and improve their service. It is said to be applicable to a wide range of professions and industries, including restaurants, hospitality, medical, retail, human resources, education, sales and marketing, customer service, and IT and tech companies.

## Key Features

According to the vendor, EVAA offers the following features:

**Create Surveys**: Users can easily create, edit, and share surveys through the EVAA web platform. They have access to templates and can choose from over 12 types of questions to gather the necessary information.

**Apply Surveys**: Surveys can be applied through the EVAA Survey app, available on Android and iOS. Users can share survey URLs via email, WhatsApp, and social media, and QR codes can be used for convenient survey distribution.

**Receive Instant Alerts**: Users have the ability to configure and assign instant alerts via email and the EVAA Manager app, available on Android and iOS. They can receive notifications when issues arise, allowing for faster decision-making.

**Real-Time Reporting**: EVAA provides access to real-time results through the web report and EVAA Manager app. Users can view reports on both mobile and desktop devices, enabling quick analysis and insights.

**EVAA Kiosk**: The vendor offers a robust kiosk solution, which includes a tablet, stand, and anti-theft lock. It is available in tabletop and floor-standing options, providing a seamless way to collect feedback and conduct surveys.

**Subscription Plans**: EVAA offers different subscription plans. The Basic Monthly Plan includes unlimited questions and surveys, 1,000 responses per survey, and no additional users or employees. The Plus Monthly Plan includes unlimited questions and surveys, unlimited responses, 1 additional user, 10 employees, and alerts via email and push notifications.

**Webinar**: The vendor provides webinars to offer tips and insights on improving customer service through satisfaction surveys. Attendees can learn best practices and enhance their survey implementation strategies.

**Technical Support**: Throughout the subscription period, users can receive help and support from the EVAA team. The dedicated support team is available to assist with any technical issues or questions.

**Intuitive Assessment Creation**: EVAA offers an intuitive interface for creating assessments and evaluation forms. Users can customize the assessment structure, question format, and scoring criteria. They can also add multimedia elements for interactive content.

**Flexible Assessment Delivery**: Users have the flexibility to administer assessments online or offline. They can schedule assessments and send automated reminders to ensure timely completion, reducing administrative efforts.

**Automated Scoring and Analysis**: EVAA automates the scoring process and provides instant feedback to participants. It generates comprehensive reports and analytics to provide valuable insights. Users can visualize assessment results with charts and graphs for better understanding.

Basic

Free

Startup

Premium

Retently

Corporate

Dedicated

eSurveysPro.com

EVAA

An online survey is a questionnaire that the target audience can complete over the Internet. Online surveys are usually created as Web forms with a database to store the answers and statistical software to provide analytics.

Northware

Survey Format & Appearance

Features related to the type, look & feel of surveys.

Online surveys

Paper surveys

Supports the creation of paper surveys. This might be a “print” option, and should include some mechanism for entering the data into the survey system for reporting purposes.

Phone surveys

Supports the creation and/or deployment of phone surveys, including a mechanism for entering the data into the survey system for reporting purposes.

Survey templates

Includes a selection of pre-made survey templates for different types of surveys.

Survey library

Includes an organization tool, such as a library, that allows the user to save, store and re-use or update past surveys.

Themes

Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

Custom logo/branding

Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

Single page survey

Survey appears on a single continuous page, rather than requiring respondents to click through to multiple pages.

Progression bar

Survey displays a progression bar so that respondents know where they are in the survey (how much completed vs. how much left).

Responsive design

Survey is optimized for a variety of screens and devices, including mobile.

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

Multimedia content

Users can include audio, images and videos within surveys.

Drag-and-drop editor

Users can easily rearrange survey elements, such as question blocks, by dragging them into new positions.

Changes to live survey

Users can make changes to live surveys after they are published.

Question bank

Includes a set of pre-made sample questions or question templates.

Question design help

Includes educational material about question design for research, such as tips, recommendations, and information about best practices.

Multiple question types

Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.

Matrix questions

Supports matrix or grid questions, such as “How often did you: eat breakfast? …exercise?...get 8 hrs of sleep?” where each subquestion has the same set of possible answers (e.g. Always / Often / Sometimes / Never).

Translation/multi-lingual

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

Survey logic flexibility

Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.

Response requirement/validation

Users can require that a respondent answer before moving on or submitting, and can specify the type of response (e.g. a phone number) that will be accepted.

Skip logic

Users can include rules that cause certain questions to be skipped based on a respondent’s demographic information, answer to a previous question, or response time, for example.

Conditional questions

Users can create rules for questions that are only asked to certain respondents, or only asked if particular behavioral or demographic criteria are met.

Question branching

Users can create branching question pathways, where a respondent’s answer at a given stage determines the next set of questions they will be asked.

Piping logic

Answers provided by respondents earlier in the survey can be piped into survey questions later on. For example, if Q1 asks for the respondent’s name, Q2 can ask “What did you have for breakfast, [Name]?”

Randomization

Question order and/or question set can be randomized across the respondent pool.

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

Response tracking

Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.

Data export

Data collected within the tool can be exported to another program for additional reporting/analysis.

Real-time results

Users can view results on dashboards in real-time as they come in, rather than needing to wait to run a report or take counts after the survey is closed.

Standard reports

Includes canned reports that allow users to generate and share accurate survey results.

Custom reports

Allows users to report on custom metrics, choose which metrics to include in a report, run reports with advanced segmentation and/or customize the look and feel of a report.

Visualizations

Includes reporting or dashboard tools for visualizing survey data.

Analytics

Allows users to run different types of analysis, such as statistical analysis, cross tabs, sentiment analysis, etc. within the tool.

Survey Integrations

Features that allow users to integrate a survey tool with another system or tool.

CRM Integration

Survey respondent pools or segmentations can be drawn from contacts already in the company’s CRM and/or respondents’ contact information can be pulled into the CRM.

Social media integration

Supports social sharing, posting, registration via social profile credentials, and/or embedded social content.

E-commerce integration

Integrates with e-commerce or billing/payment tools.

Testimonials widget

Allows users to excerpt and embed text or data from surveys on their website.

Survey Automation

Features related to automating/triggering survey processes such as publishing and reporting.

Notifications and alerts

Respondent behavior (including survey completion, particular responses, or opt-outs) triggers notifications.

Calendar/scheduling

Allows users to schedule start and/or end dates for surveys.

EVAA

Overview

What is EVAA?