TrustRadius Insights
Farmsoft solves a range of key business problems for its users. According to customers and reviewers, the software has significantly …
Overview
What is farmsoft?
Tenacious Systems group of companies, headquartered in New York, delivers farmsoft business management solutions for fresh produce packers, wholesalers, and farmers.
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What is farmsoft?
farmsoft Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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Farmsoft solves a range of key business problems for its users. According to customers and reviewers, the software has significantly reduced audit processes, cutting the time required in half. It has also streamlined inventory tracking and organization, enhancing coordination between sales and production teams. This improves inventory control and reduces manual counting, which in turn increases production and shipping accuracy.
The software's capabilities have impressed third-party auditors with its traceability and support. Users appreciate the ability to generate live and accurate dash reports for customer orders and pack progress, ensuring efficient implementation and better record-keeping. Additionally, Farmsoft's customizability allows for tailored reports that enable performance monitoring and analysis. The system enables users to receive alert emails for order changes and unusual waste in packout batches, further reducing errors in the order picking and shipping processes. Overall, Farmsoft has a positive impact on customer satisfaction by providing faster audits, improved efficiency, and excellent traceability capabilities. Users are also appreciative of the software's efficient implementation, support, and customer service.
Easy Invoicing and Inventory Traceability: Many users have found that Farmsoft makes it easy to invoice customers and provides full traceability of inventory. They appreciate the seamless process of generating invoices and the ability to track inventory accurately, which helps them stay organized and manage their business efficiently.
Customization Options and Excellent Customer Service: Several reviewers have mentioned that they like the ease of use and customization options offered by Farmsoft. They appreciate that the software can be tailored to meet their specific needs, thanks to the helpful customer service team who assists in customizing the software. This level of flexibility allows users to adapt Farmsoft to their unique business requirements.
Cost-Effective Solution with Comprehensive Features: Some users have highlighted that Farmsoft is a cost-effective solution for businesses, even for smaller operations. They mention that despite its affordability, Farmsoft delivers all necessary features without requiring a large budget. Users find value in having access to a comprehensive set of tools and functionalities without breaking the bank.
User Interface and Navigation: Some users have mentioned that the user interface display in farmsoft is not fantastic and can be confusing. They have reported issues with the time it takes for fields to automatically populate, which can slow down their workflow.
Integration Limitations: Several users have expressed frustration with the lack of integration between farmsoft and QuickBooks. They have stated that they need to manually export and import data regularly, which adds extra effort and potential for errors.
Training and Support: A number of users have had negative experiences with the training provided by farmsoft. They felt disappointed and confused after each session, mentioning that they were talked down to by their instructors. Additionally, some users found it difficult to reach the support team as phone contact details for certain offices were not provided, leading to further frustration when seeking assistance.