TrustRadius Insights
Users have found this product to be incredibly useful for project management, as it allows them to effectively plan and track tasks. They …
Starting at $29 per month per project
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What is FeedBear?
Managing feedback coming from various scattered sources can be a tedious task. FeedBear helps to solve this issue with one place to leave feedback. Customers can add ideas, discuss them and vote for their favorites. Users can keep them in…
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Get StartedPricing
Startup
$29
Cloud
per month per project
Business
$99
Cloud
per month per project
Corporate
Custom
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.feedbear.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29 per month per project
Product Demos
Feedbear Review: Does Feedbear Work?
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Product Details
- About
- Tech Details
What is FeedBear?
A Platform to Collect and Centralize User Feedback
Managing feedback coming from various scattered sources can be a tedious task. FeedBear helps to solve this issue with one place to leave feedback. Customers can add ideas, discuss them and vote for their favorites. Users can keep them in the loop by automatic idea status change notifications. Being transparent about a product or service roadmap can help to build trust and loyalty.
FeedBear is presented as a simple platform that collects feedback in one place and provides the tools to analyze it, so users can take advantage of productive user feedback. This presents a ready made system for informing and validating new product ideas.
With FeedBear, this feedback is all in one place to provide a high level overview where the user can then dive into the details by tagging, filtering, merging requests, and sorting by priority. Users can set tags up however they desire, and they’re not bound to any particular board. They can be segmented by customer type, tag the team members responsible, and assign time estimates.
One of the problems with standard feedback workflows is sorting through and analyzing a mass of data that comes in from all over the place. Feedback comes from support tickets, slack, emails, live chat, social media posts, team meetings, and other sources.
Building a Product Roadmap with FeedBear
A roadmap is a place to plan a product’s evolution, align team members, and keep users updated on challenges and successes. With a public roadmap, customized to the user's own brand, everything is transparent, and everyone is aligned.
The roadmap is a central part of an overall product strategy, a visual distillation of high level projects, goals, and milestones. That means that it needs to be organized, clear, and easy to understand. FeedBear roadmaps helps uers to organize everything perfectly.
With tasks categorized as planned, or in progress - stakeholders and users are aligned, expectations calibrated, and upcoming challenges are objectively framed. A FeedBear roadmap aims to continue the conversation started with users in the feedback stage, and give new data and input to help teams to get an even deeper understanding of users needs and expectations.
FeedBear also helps to open up the roadmap for voting users, which serves two purposes:
- It gives additional data on what resonates most with users, to factor their priorities into the decision making process
- It makes users feel more heard, more valued, and more a part of a community. It continues the overarching theme of FeedBear - showing users that their voice matters.
FeedBear as a Changelog Tool
Keeping customers in the loop about every bug fix, update or feature release is not an easy task.FeedBear’s automated follow ups can make it easier.
Every time the status of an idea on the Roadmap is changed, everyone who commented, voted, or submitted it in the first place will be automatically updated with a branded email.FeedBear only updates the people directly involved with the idea on the feedback board and roadmap. This will always be just a thin slice of a user base.
FeedBear can be a tool to announce changes to the world, in detail, in one place. That’s why FeedBear customers use the Changelog feature, so that you can announce every new feature, update or bug fix to all your users and team members. It's the final part of the feedback loop built with FeedBear, providing one place to share wins and announce product improvements, updates and new features in detail.
FeedBear Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have found this product to be incredibly useful for project management, as it allows them to effectively plan and track tasks. They appreciate the intuitive interface that allows them to easily create project plans, set deadlines, and assign tasks to team members. The collaboration features of the product have also received praise from customers, as they enable seamless teamwork by allowing team members to collaborate in real-time, share files, and communicate within the platform.
Another key use case that reviewers have highlighted is the product's reporting capabilities. The robust reporting tools provided by this product allow users to analyze data and make informed decisions. Users can generate custom reports that provide insights into various project metrics such as progress, resource allocation, and budget utilization. This feature has proven invaluable for monitoring project performance and identifying areas for improvement.
In addition to project management and reporting, users appreciate the product's integration with other tools. The ability to integrate this product with their existing workflows and applications has significantly streamlined their processes and improved efficiency. With seamless integrations, users can easily transfer data between platforms, automate repetitive tasks, and centralize information in one place.
Customers have found this product to be user-friendly, allowing them to quickly adapt and start using it without a steep learning curve. The intuitive interface and well-designed features have made it easy for new users to navigate through the platform and get up to speed quickly.
One key aspect that reviewers have mentioned is the customization options available with this product. Users appreciate the flexibility that these options offer, as they can tailor the platform to their specific needs and preferences. Customization allows users to create unique workflows, set up personalized notifications, and configure dashboards according to their requirements.
The mobile app provided by this product has been well-received by users who frequently need on-the-go access to their project information. Its reliability and convenience make it a valuable tool for staying updated on project progress, communicating with team members, and making quick decisions, even when away from the office.
When it comes to customer support, customers have praised the prompt and helpful assistance they have received. The product's customer support team has been responsive and knowledgeable, resolving any issues or queries efficiently. This level of support has instilled confidence in users, knowing that help is readily available when needed.
Scalability is another use case that reviewers have highlighted. The product's ability to scale with growing businesses has been crucial for many users. Whether expanding the number of projects or adding new team members, this product has proven to be adaptable and capable of accommodating increased demands.
Finally, users have found the product's security features to be robust, offering peace of mind when it comes to the safety of their data. With advanced encryption methods, secure access controls, and regular backups, this product ensures that sensitive project information remains protected from unauthorized access or data loss.
In summary, the key use cases of this product include effective project management with seamless task planning and tracking, collaboration features that enable teams to work together seamlessly, robust reporting capabilities for data analysis and decision-making, integration with other tools to streamline workflows, a user-friendly interface that allows for quick adaptation and ease of use, customization options to tailor the platform to specific needs, a reliable mobile app for on-the-go access to project information, prompt and helpful customer support, scalability for growing businesses, and robust security features for data protection. These user experiences highlight the versatility and value of this product across various industries and organizations.
Seamless User Interface: Several users have praised the product for its seamless user interface, stating that it is easy to navigate and intuitive. This positive feedback suggests that the majority of reviewers found it straightforward to perform tasks quickly and efficiently.
Helpful Customer Support: Many users mentioned that they received helpful customer support from the company. It appears that the customer support team was responsive and provided effective solutions to any issues or queries raised by users. The availability of such supportive assistance likely enhanced the overall experience with the product.
Intuitive Task Performance: A significant number of reviewers commented on how intuitive the user interface is, allowing them to easily perform various tasks. This positive sentiment indicates that users found it effortless to accomplish their desired actions efficiently, contributing to a satisfactory experience with the product.
Confusing User Interface: Many users have consistently expressed frustration with the product's user interface, finding it confusing and challenging to navigate. They have mentioned that the lack of intuitive design has hindered their ability to efficiently perform tasks. Specifically, some users have highlighted issues with locating specific features and understanding the overall flow of the interface.
Unhelpful Customer Support: Numerous users have reported dissatisfaction with the unhelpful customer support provided by the company. They feel that the support team has been unresponsive in addressing their issues and providing timely assistance, leading to a negative experience overall. Some users have even mentioned difficulties in obtaining timely resolutions for their problems due to poor communication from the support staff.