FidelityEHR

FidelityEHR is an electronic health record (EHR) designed to support behavioral health coordinated services. According to the vendor, this solution serves as a clinical and administrative decision-making tool that aims to effectively manage behavioral and physical risk while improving behavioral health outcomes. FidelityEHR caters to various professions and industries, including behavioral health organizations, mental health clinics, substance abuse treatment centers, counseling centers, and social service agencies.

Key Features

Flexible Repository of Information: FidelityEHR offers a flexible repository of information on participating youth and families, facilitating communication and information sharing between team members. It is said to aid in the supervision and evaluation of staff performance and provide real-time monitoring of costs, services, implementation, and outcomes.

Multiple Assessment Tools: According to the vendor, FidelityEHR supports multiple licensed assessment tools to identify strengths, risks, and needs. It is designed to enable data-informed decision-making and assist in the development of individualized Plans of Care and treatment plans. The flexible Assessment Builder allows for customization and refinement of existing assessment tools.

Team Management & Communication: FidelityEHR allows for the building and management of client/family teams, supporting scheduling and documentation of team meetings. The vendor claims that it facilitates communication between team members through messaging and reminders. Additionally, the embedded e-signature feature enables the signing of relevant documents by team members.

Reporting Capabilities: FidelityEHR provides multiple tools for data access and reporting. Users can build and customize reports, including dashboards and ad hoc reports. The vendor states that reports can be exported in various formats, such as PDF, HTML, CSV, Excel, Word, and XML. The reporting capabilities aim to support data-driven decision-making and continuous quality improvement.

Security & Accessibility: According to the vendor, FidelityEHR complies with HIPAA, FERPA, NIST, HITECH, and section 508 of the Rehabilitation Act. It is claimed to have industry-leading security measures in place to protect client data and ePHI. The platform is designed to be accessible from different locations and devices, ensuring continuity of care.

Workflow Customization: FidelityEHR's workflow can be customized to align with specific care coordination models and practices. Users have the ability to adjust and shape the workflow to meet their organization's needs. The Workflow Builder is said to allow for easy modifications and updates to the workflow.

Flexibility in Configuration: FidelityEHR offers flexibility in configuration, allowing organizations to adapt and customize various elements. Users can customize service codes, categories, report designs, workflows, assessments, and client records. The system is said to support multi-level access and control for monitoring progress and improving outcomes.

EDI, Authorization & Billing: FidelityEHR integrates funding streams directly into the Plan of Care and billable strategies. It allows for coordinated contact and progress notes to be transformed into an 837 billable form. The system claims to be capable of processing billable services using electronic data exchange and health information exchange.

Comprehensive Management of Client-Level Service Delivery: FidelityEHR integrates features of measurement feedback systems to promote improved outcomes. It is designed to support data-informed decision-making and reporting for continuous quality improvement. The platform is said to provide extensive access and control for monitoring progress and improving outcomes.

Dashboard: FidelityEHR provides a comprehensive dashboard that offers access to reports, graphs, and dashboards in the Youth/Client Record for monitoring progress and outcomes. Users can monitor the progress of specific youth/clients or entire programs or systems, helping them quickly visualize data and track key metrics.