TrustRadius Insights
Flex Surveys is a valuable tool for businesses looking to streamline their employee engagement survey process. With the platform's ability …
Starting at $2,500 one-time fee
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Value
$2,500
Cloud
one-time fee
Professional
$3,500
Cloud
one-time fee
Enterprise
$4,500
Cloud
one-time fee
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Flex Surveys?
Flex Surveys Features
- Supported: Goal Management
- Supported: Performance Management
- Supported: Action Management
- Supported: Employee Recognition
- Supported: Negative Feedback Management
- Supported: Performance Metrics
- Supported: Pulse Surveys
- Supported: Reporting/Analytics
- Supported: Surveys & Feedback
- Supported: Benchmarking
- Supported: Question Library
Flex Surveys Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Flex Surveys is a valuable tool for businesses looking to streamline their employee engagement survey process. With the platform's ability to handle all the administrative details, users are able to focus on other important tasks without sacrificing the quality of their surveys. This has been particularly appreciated by users who have found that Flex Surveys saves them significant time and effort in managing the entire survey process.
One of the key benefits of using Flex Surveys is the accessibility it provides to important survey information. Instead of relying on expensive consultants, users can easily access and analyze survey data themselves. By entrusting the management of survey processes to the Flex Surveys team, users can confidently rely on them to collect and provide the necessary data for analysis. Customers have expressed positive experiences working with the Flex Surveys team, highlighting their collaboration and ease of communication.
Customization is a breeze with Flex Surveys, allowing users to tailor their surveys according to their specific needs. Users have found that customizing surveys is a quick and efficient process, enabling them to adapt surveys based on evolving trends or company requirements. Additionally, launching surveys is seamless with Flex Surveys, minimizing the time between customization and going live. Overall, Flex Surveys provides a user-friendly experience that empowers businesses to effectively measure employee engagement without dealing with the administrative burden typically associated with it.
Game-changing Insights: Users have found Flex Surveys to be a game changer for their organization, providing valuable insights into employee engagement and helping them improve their workplace. Several reviewers have mentioned that the data provided by Flex Surveys is comprehensive and meaningful, allowing organizations to take targeted actions to enhance employee engagement.
Exceptional Service: The expertise and exceptional service provided by Flex Surveys have been highly appreciated by users. Multiple users have praised the team at Flex Surveys for being supportive throughout the entire survey process. Reviewers have highlighted the professionalism and responsiveness of the team, emphasizing their quick turnaround time for any change requests.
Comprehensive Reporting: Users have commended the reporting provided by Flex Surveys as very comprehensive. Many reviewers mention that the reports include lots of graphics and visuals, making it easy to interpret the results. This feature has been particularly useful in identifying improvement areas within organizations.
Complicated User Interface: Some users have found the software to be very complicated and hard to understand, even after watching tutorials. They have expressed frustration with the user interface, stating that it is not intuitive and difficult to navigate.
Lack of Data Analysis Capabilities: Several users have mentioned that the software lacks the ability to analyze data and draw conclusions specific to their organization's culture. They feel that there is a lack of customization options for analyzing data in a way that is relevant to their unique needs.
Absence of Artificial Intelligence: A few users have suggested that the software could benefit from added artificial intelligence capabilities to automatically analyze data on its own. They believe that this would enhance efficiency and provide more valuable insights without requiring manual intervention.