Genesys PureConnect (discontinued) Pricing Overview

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What is Genesys PureConnect (discontinued)?

Genesys PureConnect was an omnichannel contact center platform that offered cloud-based or on-premise deployments. It featured a SIP-based architecture with VoIP capabilities, allowing companies to connect legacy voice systems and use existing phones. A legacy product, new users are encouraged to…

Offerings

  • Does not haveFree Trial
  • Does not haveFree/Freemium Version
  • Does not havePremium Consulting/Integration Services

Entry-level set up fee?

  • No setup fee

For the latest information on pricing, visit https://www.genesys.com/platform/pureconnect

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Genesys PureConnect (discontinued) Alternatives Pricing

The following is a quick overview of editions offered by other software in similar categories

Genesys Cloud CX

Key Features

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  • Warm transfer (361)
    84.7%
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  • Recording (351)
    84.54%
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  • Call tracking (351)
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    8.5
  • Agent dashboard (374)
    78.66%
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Amazon Connect

What is Amazon Connect?

Launched in 2017 and available on AWS, Amazon Connect is a cloud-based omnichannel contact center designed to provide a seamless experience across voice and website live chat, featuring skills-based routing, task tracking, and analytic tools to track customer interactions, or evaluate agent…

Broadvoice

Key Features

View all features
  • Message alerts (92)
    84.92000000000002%
    8.5
  • Answering rules (97)
    83.26%
    8.3
  • Call park (88)
    82.50999999999999%
    8.3
  • High quality audio (86)
    80.72%
    8.1