Name: GlobalWorkshop
Price: 29 USD
Author: Creative Robots Limited

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

School Management

Education

Board Management

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Risk Management

Enterprise

Accounting

Accounts Receivable

Budgeting and Forecasting

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Build Automation

Cloud Storage

Data Fabric

Email Verification

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

IoT Security

Network Performance Monitoring

Network Simulation

Network Traffic Analysis (NTA)

Output Management

Platform-as-a-Service (PaaS)

SOA Application Gateways

Software Components

Software-Defined WAN

Web Content Filtering

Web Portal

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Blogging

Content Management

Email Marketing

Gamification

Local Marketing

Marketing Automation

Mobile Analytics

Product Sampling

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Video

Video Editing

Web Analytics

Website Builder

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Security Orchestration, Automation and Response (SOAR)

Security

Architecture

Last Mile Delivery

Legal Case Management

Nonprofit CRM

Physical Therapy

Roofing

Vertical-Specific

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GlobalWorkshop, developed by Clever Robots Limited, is a Vehicle Build Management Software specifically designed for the restoration and fabrication vehicle industry. According to the vendor, this software is tailored to meet the needs of small to large companies in the automotive, marine, and aviation industries, including restoration and fabrication shops, exotic car servicing, tuners, boatyards, and aircraft maintenance and restoration.

## Key Features

**Vehicle Build Management Software**: According to the vendor, GlobalWorkshop is a software solution that manages and tracks all aspects of bespoke builds across automotive, aircraft, and marine projects in the restoration and fabrication vehicle industry.

**Build Timeline**: The software provides a visual timeline of each build, generated from apps, allowing users to track the progress of their projects from concept to racetrack, as claimed by the vendor.

**Client Portal**: GlobalWorkshop includes a client portal that enables clients to follow the journey of their projects through an app or browser, showcasing the work in high-definition, according to the vendor.

**Media Management**: The software offers a private video hosting service and app-based uploaders, simplifying the management of media files and providing easy organization and access to project-related videos and other media, as stated by the vendor.

**Component Lifecycle**: According to the vendor, this feature allows users to track every part used in a build, whether sourced from stock or stripped for restoration. It includes detailed information, photos, and a history of each component.

**Stock Organisation**: GlobalWorkshop provides an easy bin/shelf labeling system to help users organize their stock rooms, aiming to ensure efficient inventory management, according to the vendor.

**Stock Consumption**: The software offers a fast and convenient app-based scanner to track the usage of stock, making it easier to monitor and replenish inventory, as claimed by the vendor.

**Smart QR Codes**: According to the vendor, GlobalWorkshop's SmartCode system allows users to instantly access part or service information by scanning QR codes, enhancing efficiency and accuracy in the build process.

**Task Management**: The software includes a user-friendly job system designed for long-running projects, making it easy to track and manage tasks associated with each build, according to the vendor.

**Timetracking**: According to the vendor, GlobalWorkshop offers an app-based timesheeting system that simplifies the recording of working hours and ensures accurate tracking of labor costs.

Basic

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Customer Experience Management (CX, or CXM, or alternately CEM) is an approach to guiding the customer experience with an emphasis on personalization, customer journey, feedback, knowledge, and self-teaching. CXM platforms present a centralized place to oversee and manage the customer experience through integrations with a web content management system, a CRM, and other sources of data to improve customer engagement and enhance the online user experience.

Customer Experience Management

Creative Robots Limited

Customer experience management

Features that allow businesses to track customer sentiment and feedback, analyze and optimize the customer journey, and personalize content and website experiences for users.

Multi-channel customer feedback collection

The ability to collect qualitative and quantitative feedback from customers across a range of inputs. These could include in-app polls and surveys, email surveys, comments made on social platforms, SMS / messaging comments, NPS score, customer contributed videos, and focus group interviews.

Product usage analytics

The ability to see how, where, and when users are using your platform (e.g. how long users spend on a page, which actions they take, etc.)

Customer experience profiles

Profiles that correspond to individual customers or accounts and display a record of interactions your brand has had with that customer.

Customer experience dashboard

A dashboard that shows an aggregated view of things like customer sentiment, churn risk, qualitative and quantitative feedback, etc.

Customer journey mapping

The ability to map out the journey your customers take by persona.

Churn risk scoring

A score or metric that predicts how likely a given customer or account is to churn. This may be more relevant for B2B companies.

AI-powered recommendations

Customer experience optimization recommendations that are driven by AI-recommendations.

Website A/B testing

The ability to A/B test your website and optimize parts of the customer experience with your product.

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GlobalWorkshop

Overview

What is GlobalWorkshop?