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GOb2b has proven to be a valuable solution for B2B businesses looking to streamline their operations and enhance the customer experience. …
Starting at $199 per month
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Basic
$199
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is GOb2b?
GOb2b Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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GOb2b has proven to be a valuable solution for B2B businesses looking to streamline their operations and enhance the customer experience. Users have reported that the software automates the entire process of using their website, resulting in a smoother overall experience and facilitating business growth. By integrating with existing systems, GOb2b eliminates the need for manual stock and pricing updates, improving efficiency and accuracy. Customers with accounts are able to access previous orders and other relevant information, fostering long-lasting relationships. The software's customizable nature allows it to meet specific company requirements, providing a tailored solution for each business.
The customer support provided by the GOb2b team has been highly praised. Users have expressed satisfaction with the quick and effective resolution of any issues that arise, highlighting the expertise of the team behind the software. Additionally, GOb2b's integration capabilities have greatly improved the alignment and efficiency of ongoing business processes. By automating order and stock processes, human intervention is reduced, saving time and resources. This has resulted in positive feedback from customers who appreciate the user-friendly website and smooth order processes facilitated by GOb2b. Overall, clients have found GOb2b to be a stable and reliable platform that builds strong relationships with customers through up-to-date product information and shipment tracking capabilities.
Increased Revenues: Several users have reported that GOb2b has significantly increased their revenues by enabling customers to order directly from their website with ease, 24/7. This feature has provided a convenient and accessible platform for customers to place orders, resulting in a boost in sales.
Seamless Integration: Many users have praised the seamless integration capabilities of GOb2b. The software integrates tightly with various systems such as payment gateways, ERP systems like Sage200, and accounting software. This integration allows users to pull pricing, stock levels, and customer data from their system effortlessly, streamlining operations and simplifying management tasks.
Excellent Customer Support: Numerous users have highlighted the exceptional customer support provided by GOb2b. The support team is described as responsive and knowledgeable about the product. They are quick to address technical queries or provide additional training when needed. Users appreciate the promptness of the support service in resolving issues and implementing bespoke items to meet specific requirements.
Limited Customization Options: Some users have expressed frustration with the limited flexibility in displaying product information or imagery without raising a support ticket for customization.
Challenging Initial Setup: Several users have mentioned that the initial setup of GOb2b took longer than anticipated, primarily due to complicated shipping rates. However, once the setup was complete, there were hardly any significant problems with the software.
Sluggish Performance: A few users experienced sluggishness in certain areas of the site, including the backend and admin pages. However, it is important to note that the development team is actively working on resolving this issue.