Google Compute Engine Reviews

118 Ratings
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Score 8.2 out of 100

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Reviews (1-11 of 11)

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April 27, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Support Rating

6
Customer support is usually fairly responsive, however, they are not always super helpful which is standard for most customer support.
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August 22, 2019
Brendon Brown | TrustRadius Reviewer
Score 7 out of 10
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Support Rating

8
The Google brand itself for some reason dissuades my technicians from calling and using the service package. For some reason, whether for the brand or experience with Google products, Google is seen as functional but not supportive. We prefer to research and find certified contractors instead of using the support system. It would be interesting to assess the drivers behind this choice.
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August 19, 2019
Thomas Young | TrustRadius Reviewer
Score 9 out of 10
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Support Rating

8
I haven't really had a great experience dealing with Google's support staff. They are nice, but don't appear to be native English speakers with years of experience doing analytics. From my experience, Google's support is similar to what large companies' customer support used to be, before they figured out that customer service actually matters.
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August 16, 2019
Tristan Dobbs | TrustRadius Reviewer
Score 10 out of 10
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Support Rating

10
Support on GCE is top-notch. Google support engineers are able to access Stackdriver dashboards and review metrics alongside the support requester so that a solution can be reached with minimal back and forth. GCE support does not typically ask for logs until they are absolutely needed and even then they are considerate with time. The support process is collaborative.
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August 12, 2019
Stephen Groat | TrustRadius Reviewer
Score 8 out of 10
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Support Rating

9
Google Compute Engine and Google support, in general, is usually good. Even when problems cannot be instantly solved, there tends to be strong communication while the analysis and solution process continues on the backend. This is a critical feature for being able to update internal teams with status and give general timelines.
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August 16, 2019
Josh Ashby | TrustRadius Reviewer
Score 10 out of 10
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10
Google Compute Engine provides the best tools to control your virtual server in the cloud. The support team is very receptive. Easy to contact and very fast response. The support team offered very good solutions and very efficient. The best support that we ever contacted. We recommend Google Compute Engine.
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September 28, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Support Rating

9
  • The documentation needs to be better for intermediate users - There are first steps that one can easily follow, but after that, the documentation is often spotty or not in a form where one can follow the steps and accomplish the task. Also, the documentation and the product often go out of sync, where the commands from the documentation do not work with the current version of the product.
  • Google support was great and their presence on site was very helpful in dealing with various issues.
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August 20, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Support Rating

10
Google Compute Engine offer support 24/24, 7/7, 365. Easy to reach support team. Very fast response with a very good solutions. Support team is very polite and very professional. We contacted few time the support time and each time we received the best responses and solutions. Also the community team is big an cool.You can ask support to help with migration or maintenance.
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Feature Scorecard Summary

Service-level Agreement (SLA) uptime (26)
9.0
Dynamic scaling (24)
8.5
Elastic load balancing (20)
8.8
Pre-configured templates (26)
8.3
Monitoring tools (27)
7.7
Pre-defined machine images (27)
8.2
Operating system support (27)
8.2
Security controls (27)
8.7
Automation (1)
7

What is Google Compute Engine?

Google Compute Engine is an infrastructure-as-a-service (IaaS) product from Google Cloud. It provides virtual machines with carbon-neutral infrastructure which run on the same data centers that Google itself uses.

Predefined Machine Types
Virtual machine configurations for micro instances to instances with up to 160 vCPUs and 3.75 TB of memory

Custom Machine Types
Or create and customized, virtual machines with the shape (i.e. vCPU and memory) needed for each project

Persistent Disks
Network storage, up to 64 TB in size, can be attached to VMs as persistent disks. Create persistent disks in HDD or SSD formats. If a VM instance is terminated, its persistent disk retains data and can be attached to another instance. Take snapshots create new persistent disks from that snapshot.

Local SSD
Always-encrypted local solid-state drive (SSD) block storage. Local SSDs are physically attached to the server hosting the virtual machine instance. Local SSD sizes up to 3 TB are available for any VM with at least 1 vCPU.

Global Load Balancing
Distribute incoming requests across pools of instances across multiple regions.

Batch Processing
Cost effectively run large compute and batch jobs using Preemptible VMs. Fixed pricing and no contracts or reservations make it easy: simply check a box when you create the VM and turn them off when the work is done.

Containers
Run, manage, and orchestrate Docker containers directly on Compute Engine VMs or with Google Kubernetes Engine.

Google Compute Engine Competitors

Amazon Web Services, Microsoft Azure, Amazon S3 (Simple Storage Service)

Google Compute Engine Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Google Compute Engine?

Google Compute Engine is an infrastructure-as-a-service (IaaS) product from Google Cloud. It provides virtual machines with carbon-neutral infrastructure which run on the same data centers that Google itself uses.

What is Google Compute Engine's best feature?

Reviewers rate Service-level Agreement (SLA) uptime highest, with a score of 9.

Who uses Google Compute Engine?

The most common users of Google Compute Engine are from Small Businesses and the Computer Software industry.