TrustRadius: an HG Insights company

What is Gradient MSP?

Gradient MSP's Synthesize Billing Module helps to reduce the pain of billing reconciliation by helping users to:
  • Have confidence in invoice accuracy
  • Reviewing client usage without the tab chaos
  • Sync resale service consumption to a supported PSA

Gradient MSP helps users to:

Save time:
MSPs say that their billing reconciliation process takes anywhere from a few hours to a few days to complete. That's time that's not generating new revenue, identifying new customers, selling new services, or supporting existing clients. Streamlining the reconciliation process speeds it up and puts that time back into their month.

Recover money: Manual reconciliation is prone to error because it's easy to overlook a service and miss getting paid for it this month (or this year). Or, a simple copy/paste error could undercharge a client for a service. It's not unrealistic to estimate that an MSP could be recovering as much as 10% of its annual revenue through the elimination of manual errors.

Minimize hassle: Makes reconciliation easier with automation that removes the headache from this critical task. Maps service offerings to clients to show instantly where the business is delivering what they're paying for, or where adjustments are needed. Bulk adjustments can be made and written back to a PSA instantly.

Categories & Use Cases

Media

Accounts, filtered by Account name, Contract name(s), Contract type(s), Service name(s), Vendor or Distributor name(s), Change type(s) (unit increase, new revenue, unit decrease), Billing period(s)/frequency (monthly, quarterly, semi-annually, annually & more), Cut-off date
Card view (default) shows customers grouped by service
List view, that organizes accounts with the ability to sort by account, service or contract.

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