What is HelloBox?
HelloBox is a contact suite offered by the vendor HelloBox. According to the vendor, it is designed to help businesses generate more website leads by offering various communication channels to website visitors. HelloBox is suitable for companies of all sizes, from small businesses to large enterprises. It is commonly used by web design agencies, freelancers, marketers, designers, and the real estate industry.
Key Features
WhatsApp Integration: HelloBox integrates with WhatsApp, allowing website visitors to start a conversation with businesses using WhatsApp Web, WhatsApp for iOS, or WhatsApp for Android. The vendor claims that HelloBox ensures all WhatsApp messages are sent properly, regardless of the device being used.
Facebook Messenger Integration: HelloBox offers integration with Facebook Messenger, enabling businesses to engage with their customers directly through the popular messaging platform. According to the vendor, conversations can be started on desktop and continued on mobile devices at a later time.
Telegram Integration: HelloBox supports Telegram integration, allowing website visitors to initiate chat conversations using the mobile or desktop version of the Telegram app. The vendor states that Telegram has over 250 million active users and exchanges 15 billion messages daily.
Email Feature: HelloBox's email feature utilizes the Postmark platform for efficient email delivery. The vendor claims that email messages sent through HelloBox are delivered fast and reliably.
Twitter DM: HelloBox enables businesses to receive direct messages from customers on Twitter. Website visitors can initiate a conversation through Twitter DM directly on the website.
Click-to-Call: HelloBox provides a click-to-call feature, allowing website visitors to easily make phone calls to businesses. On mobile devices, users can simply click the click-to-call button to initiate a call.
SMS Feature: HelloBox's SMS feature detects the device being used by the visitor and displays the appropriate interface for text messaging. Visitors using smartphones will see a text-input field to start typing their SMS message directly on the website.
Callback Feature: HelloBox offers a callback feature that allows businesses to offer free callback options to potential customers. The vendor claims that callback notifications are delivered fast and reliably through the Postmark platform.
Viber Integration: HelloBox integrates with Viber, enabling visitors to start a conversation by sending a Viber message directly from the website.