Name: Helpmonks
Price: 19 USD
Author: Helpmonks

Help Desk

Web and Video Conferencing

Customer Support

Java Technologies

Service Mesh

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Desktop Publishing

Enhanced 911 (E911)

Interactive Voice Response (IVR)

Risk Management

VoIP

Enterprise

Accounting

Crypto Asset Management

Invoicing

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Leave Management

Payroll

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Infrastructure

Cloud Storage

Data Masking

Email Verification

File Sync and Share

Fraud Detection

HTML Editors

IT Asset Management

Integration Platform as a Service (iPaaS)

License Management

Log Management

Machine Learning

Network Performance Monitoring

Network Troubleshooting

Operating Systems

Remote Support

Secret Managers

Software Distribution

Tape Storage

Threat Hunting

Threat Intelligence

Vector Databases

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Brand Intelligence

Content Management

Email Marketing

Graphics

IP Geolocation

Marketing Automation

Social Login

Social Media Management

Survey & Forms Building

Swag Management

URL Shorteners

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Acceleration

Sales

Video Surveillance

Security

Auto Repair

Building Information Modeling (BIM)

Emergency Notification

HIPAA Compliance

Laboratory Information Management

Legal Billing

Vertical-Specific

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Helpmonks is an all-in-one customer engagement platform designed to streamline team collaboration and workflow for efficient email management and customer support. According to the vendor, Helpmonks offers features such as shared inbox, email marketing, email CRM, knowledge base, live chat, and more. It is intended for businesses of all sizes, from small startups to large enterprises, and is used by customer support teams, sales teams, marketing teams, e-commerce businesses, and software development companies to enhance their email management and customer engagement processes.

## Key Features

**Shared Inbox**: According to the vendor, Helpmonks provides a shared inbox solution that allows teams to efficiently manage emails in one place. Users can assign emails, add internal notes, apply tags, and customize inbox filters, eliminating the need to switch between multiple inboxes.

**Email Marketing**: Helpmonks offers an email marketing platform that allows users to create and send email campaigns to their contacts. According to the vendor, features include email templates, automation, landing pages, and tracking of email performance, helping businesses reach customers and potentially increase sales.

**Email Sequences**: According to the vendor, Helpmonks enables users to create automated follow-up emails or email sequences. By setting triggers based on customer actions or specific time intervals, businesses can engage with customers for customer onboarding, lead nurturing, and more.

**Email CRM**: Helpmonks provides an email CRM system to manage contacts and companies. According to the vendor, users can create contact profiles, add notes, assign tags, and utilize custom fields to get a full picture of customer interactions.

**Knowledge Base**: Helpmonks offers a knowledge base platform for creating self-service portals or internal documentation. According to the vendor, users can create public or private doc sites, organize articles in categories, and add tags. The knowledge base is fully integrated with the live chat widget for instant support.

**Live Chat**: Helpmonks includes a live chat widget that enables real-time customer support on multiple websites. According to the vendor, users can engage with customers and provide personalized assistance, with features such as chat notifications, chat history, and integration with the knowledge base for quick answers.

**Task Manager**: Helpmonks provides an email task management system for teams. According to the vendor, users can create tasks, assign them to team members, and track progress. Tasks are linked to email conversations and contacts for easy reference.

**File Sharing**: Helpmonks features a centralized file sharing platform for managing attachments. According to the vendor, users can browse, search, and share files with team members and customers. The file sharing platform also includes file management capabilities and a lightning-fast search.

**Push Notifications**: According to the vendor, Helpmonks allows users to send personalized push notifications to customers. This feature can be used to engage customers when they visit a website and keep them informed about updates or promotions. Users can create targeted messages based on custom criteria.

Basic

Front is a communication hub that helps businesses keep the human touch in every interaction.

Starter

Growth

Scale

Premier

Front

Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts.  Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly. Customize Your Salesforce Workflow in Gmail. Add Google Contacts to Salesforce. Salesforce Tasks Integration. Salesforce Templates Integrated with Gmail.

Closer

Rainmaker

Cirrus Insight

Helpmonks

Email Management

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What is Helpmonks?