TrustRadius: an HG Insights company
Huntress Logo

Huntress Reviews and Ratings

Rating: 9.3 out of 10
Score
9.3 out of 10

Community insights

TrustRadius Insights for Huntress are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Threat Hunting Capabilities: Multiple users have praised the product's excellent threat hunting capabilities, which efficiently identify security footholds and detect abuse against real Windows applications and services. This feature is highly valued as it helps users in identifying and remediating threats effectively.

Quiet Alerts: Many reviewers appreciate that the product is very quiet and only alerts them when necessary. This means that when they do receive an alert, it is something they need to pay attention to, increasing its significance.

Regular Reports with Explanations: Users find the regular reports provided by the product to be valuable. These reports include explanations of anomalous behavior, aiding users in identifying persistence mechanisms and gaining a comprehensive understanding of their endpoints' security status.

Reviews

13 Reviews

Huntress is 1 for MDR

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We currently use a range of Huntress product, including MDR, ITDR and SIEM. We brought in the Huntress suite as we wanted a managed product that could continue to detect and respond while we slept. With the introduction of their Office 365 product securing identity we have added additional security to our clients.

Pros

  • Support
  • Remediation
  • Detection

Cons

  • Huntress is very good if they catch a detection however no as good if you catch it.

Likelihood to Recommend

If you are looking for an endpoint product that can give you piece of mind while you sleep or a treat detection and response product to look after Office 365 users then Huntress is the only product I would ever recommend.

Lightweight simple EDR perfect for easy compliance.

Rating: 8 out of 10

Use Cases and Deployment Scope

In theory we use it for EDR/MDR to protect against attacks, but in reality it's just for compliance and insurance. Our systems are already very isolated and secured, but these days if you don't name an EDR in some areas you either don't get accreditation or insurance, or pay more. Huntress is a very easy to configure and manage EDR/MDR solution.

Pros

  • Easy configuration.
  • Easy monitoring and reporting.

Cons

  • Would be good to see integration with other AV providers than Windows Defender, as neither Defender or Huntress offer great 0 day detection.

Likelihood to Recommend

If you're just using Windows Defender, or Defender for Endpoint as part of an existing MS license, it's the best and easiest EDR to tie into it. Good, simple reports and management. Supposedly it offers good protection, but we've never needed it in the years we've used it. It's light weight too which is helpful. In the past I would have rated it 10 for also never interfering with anything, but they did have an update earlier this year that caused some problems for us, so that slightly lowers them. Can happen to any company, but it's the first time in years we've had it with Huntress.

Vetted Review
Huntress
3 years of experience

Great Price to Value to Meet Compliance and Security Needs

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use the EDR, ITDR, and SIEM from Huntress. It helps us with all of our compliance needs with our bank client and improves the security posture of other clients. We are an MSP, and we divided our EDR/MDR needs between two vendors to prevent the all eggs in one basket problem.

Pros

  • UI/UX
  • Security Awareness Training
  • Detection and Response

Cons

  • SIEM
  • Reporting
  • Billing by client segmentation

Likelihood to Recommend

I think there are a few other more comprehensive products, but Huntress works as advertised. It finds things others miss. All clients who have used their security awareness training love it. In my opinion, any small business who needs to satisfy regulatory frameworks would do well to get the full stack from Huntress of SAT, EDR, ITDR, and SIEM.

Huntress for the win

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Huntress as a tool to monitor for threats on workstations, a SIEM for Windows and Microsoft 365 events, end user security training and phishing simulations, as well as monitor Microsoft 365 accounts for malicious activity. It has addressed our need to have expert eyes on all of our internal components, as well as effectively monitor and manage our clients.

Pros

  • SOC Support when incidents happen
  • Quickly detecting and remediating threats on workstations.
  • Quickly detecting, locking down, and remediating threats on Microsoft 365 accounts.

Cons

  • Expanding ITDR into Google Workspace
  • Enhancing threat monitoring for MacOS
  • Expanding external options for ingesting data into their SIEM

Likelihood to Recommend

Huntress has never stopped developing their products and they continue to get better with each released. Huntress listens to feedback from their partners in regards to issues where having, items we are needing enhanced, threats we're encountering, and tools we would like to have. The care Huntress has for their partners is what makes working with them incredibly easy. We have found them to be a fit for clients of all sizes, even small 1-person businesses.

Vetted Review
Huntress
3 years of experience

Huntress is in the Game

Rating: 9 out of 10

Use Cases and Deployment Scope

We use Huntress on all of our endpoints. If we ever have an issue they are on the phone before we are. We love that somebody is always watching our networks.

Pros

  • Looks at Code that is running on device
  • Contact use when things are wrong
  • Easy dashboard to see what is going on

Cons

  • I still dont get the MDR part of Huntress and breakdown costs
  • Mac still need work still can't get them fully functional
  • Phone app

Likelihood to Recommend

Easy to use great support.

Huntress combines protection and value like few other services

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

At my company we use Huntress for an external layer of protection for the network. We rely on Huntress to inform of us external threats or attempts to penetrate the network.

The main business problem that Huntress solves is protection and awareness of the unknown actors and processes trying to brute force into the network. Short of hiring a SOC service, which can be quite expensive, Huntress is the best value for peace of mind from external threats.

Pros

  • External threat reporting
  • External threat protection
  • External threat remediation

Cons

  • The portal has not really been updated
  • UI can be an adjustment to get used to
  • There are sometimes false positives

Likelihood to Recommend

Huntress is well suited for small to medium sized businesses who cannot afford a SOC team or third party service, but still need another layer of cybersecurity protection. Antivirus, Antimalware, firewalls etc are all well and good and 100% necessary, but these days they are just not enough. There are exploits, missing patches, and vulnerabilities that well publicized and a full time job to stay on top of - Huntress is here to help with that.

Fantastic Partner

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Huntress to detect anything that makes it past threat protection platforms and for basic exterior scanning for open ports. The Ransomware canaries help to determine if an infection starts we can isolate the host before it spreads. We also count on Huntress for when a foothold lands and how to properly clean it off.

Pros

  • Ease of deployment
  • Non-intrusive to host system
  • Fantastic support when something is going wrong
  • Eager to dig in with you to figure out issues

Cons

  • Diving into Agents for specific information, similar to RMM setups
  • Better explanation of investigations, what machine they're for or if in general.

Likelihood to Recommend

Onboarding new clients to find if they have something lurking in the background that an AV would consider "part of the system" at the first scan. This is great too for setting up automatic isolation for Ransomware events. Also great for home and small users who don't need a super invasive threat platform and to just utilize the Microsoft Devender

Vetted Review
Huntress
3 years of experience

Huntress - If you are not already using it, that is a darn shame.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We leverage Huntress to protect our customers' endpoints. Huntress provides a unique view of activity on the endpoint and complements other endpoint security solutions in place. The power comes in Huntress' ability to investigate indicators and determine whether they are a threat or not. Additionally, we needed a solution that could be easily deployed, not process or memory-intensive, and is a low touch from an ongoing maintenance perspective.

Pros

  • Identifying persistence mechanisms
  • Playing well with others, i.e. other endpoint solutions
  • Excellent 24X7 support
  • Providing remediation assistance once a detection has been made
  • Continuously adding robust features without charging extra

Cons

  • Enhance reporting capabilities
  • Provide some connectivity to SIEMs/SOARs

Likelihood to Recommend

It is awesome for any Windows environment, big or small. It is one of the easiest pieces of software you will deploy. It requires very few firewall policies to allow it to work. It maintains itself via updates. It is incredibly lightweight. So, if you need a solution that is actively surveying your network looking for threats that are installed on endpoints, this is the solution for you.

Huntress is a great product and is a great addition to any other security product protecting your servers and endpoints.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Huntress is on all servers and endpoints. The product is extremely powerful at finding breaches and footprints of malicious activity that other security products do not often see. Huntress is extremely quiet so if they are alerting us, it has always been some sort of issue. Huntress is also extremely good at proactively looking back and looking across their install base to seek out where else they have seen similar footprints and when they first showed up for threats that had been ongoing and not previously disclosed.

Pros

  • Using the latest industry knowledge of threats that have been ongoing, but not previously known and projecting it back in time against their installed endpoints to identify machines that are vulnerable or breached and when it these events occurred
  • Very quiet. If they alert, it is a thing.
  • Very good at remediation.
  • They communicate extremely well when it matters.
  • While there are the most extensive products more often than not they are the first to alert us to a threat.

Cons

  • Now that they have EDR capability, they need to fully participate in MITRE testing for direct comparison against other EDR products.
  • Now that they are going into Managed Antivirus and EDR with isolation capabilities they need to update their SLA comparative to other vendors
  • Support for non-Windows OSes for consistency in a network
  • It would be nice to seed canary files in custom shares on servers.

Likelihood to Recommend

Anything that is a domain controller, contains financial data, personally identifiable information, or is internet-facing needs a Huntress agent. When bad things are happening, our first question internally is done they have Huntress on the potentially affected endpoints.

Great at detecting what your antivirus misses

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Huntress leverages their Managed detection and response to help in identifying advanced persistent threats that basic antivirus misses. They have 24/7 threat hunting, when a threat is identified it is reviewed by a real human. An agent is installed on each windows device but it is really lightweight and has no noticeable impact on system performance.

Pros

  • Threat hunting
  • Detection of Advanced Persistent Threats
  • Managed Antivirus
  • MDR
  • Managed Detection and Response

Cons

  • Pricing
  • Triggered Scanning
  • Overhauling the layout now that new features have been added.

Likelihood to Recommend

Huntress is great at detecting and identifying things that basic antivirus misses. Huntress detected fileless malware that was on a server that was completely ignored by the antivirus that was installed on the computer. It also detected a KMS activation bypass that was installed on a server. I would recommend installing it as a second party to verify the findings of the antivirus.

Vetted Review
Huntress
3 years of experience