IBM Apptio

We are using cost transparency and have started to implement IT Planning. We are looking to provide a greater level of transparency for the business on our IT costs and to gain greater control over our budgeting and forecasting.

• Increased visibility and access to financial data
• Data is provided in a language tech people understand.

Workday Adaptive Planning, Workday Financial Management, EasyVista EV Self Help

We use ApptioOne primarily for IT budgeting and forecasting. We use it for both departmental operating expenses and project financial reviews with IT leadership. We are working towards portfolio reporting and service-based costing. It is essential to walk forward our labor expenses and staff each month, so our annual budgeting process is so much easier. It is easily configurable, and we are able to demonstrate views of expense by several categories, many of which are internally tracked and critical for our IT leaders.

• The CFO of our organization trusts the budget as he's able to see the details. Before ApptioOne, we got arbitrary cuts to the budget. We don't have that problem anymore.
• We are able to repurpose staff from one department to another because we have a better handle on our vacancies against budget.
• We have taken on the IT budgets of 6 newly acquired locations because they know that we have the tools to adapt and can take on this work without issue.
• We have more than doubled the IT budget from $140M to $336M in the time we've had the product.
• We were able to forecast a multi-year, multi-location, $225 million project effectively in PFP and ended up significantly under budget when it was finished, and thus avoided having to go back to the Board to approve more funds for the project.
• If an item isn't budgeted and needs funding, we are able to work with IT leaders to review their departments and barter on what can go away in order to fund the new request. It's led us to be under budget for the last several years for all of IT.

Nicus

ServiceNow IT Service Management, Smartsheet, Flexera ONE

IBM Apptio is our IT expense management system. We use it across all departments for cost management, inventory, accounts payable and receivable, and general accounting. It's a flexible system that adapts to your needs to accurately track costs.

• It's a good financial accounting system; I think it was perfectly designed for multi-user LAN environments.
• More integrations with financial applications.

Dropbox Business, Google Drive and Microsoft Teams

Google Drive, Asana, TeamViewer

We use IBM Apptio to recharge monthly invoices by user to Business Inits. We also do our yearly MTP and quarterly LE budgets. We feed this info back to EIT SLT and BUs.

• Great for cost optimisation as budgets are clear and BUs are aware of costs

Cost Transparency and TCO for the Product and platform model that we are adapting to.

• Cost savings
• Forecasting
• Planning

AWS Cost Explorer and Microsoft Power BI

Microsoft Power BI