Pretty decent at what it does
Rating: 7 out of 10
IncentivizedUse Cases and Deployment Scope
Organize our software backlog and track all the work items done by the various teams. We also track our issues, bugs, dependencies, releases, and more for all of the projects and teams that work within our IT and technology development departments. Dashboards are then used to track progress across these and to see how they influence each other.
Pros
- Customization
- Multifaceted
- Single Source of truth
Cons
- Automation and detailed views can be complicated to maintain
- Customization is often at the portfolio level leading to more portfolios then we would want
- Forecasting could be more advanced
Likelihood to Recommend
It's pretty decent at what it does and can adjust to many ways of working. So there's a high chance that even if they are outside of software, they could do their work in IBM Targetprocess. Why the score isn't higher is the maintainability of the customizations and how hard it gets with the many portfolios.
