IBM Targetprocess Reviews & Insights

Score8.4 out of 10

83 Reviews and Ratings

Overview

Synthesised from 19 reviews | Last Published May 27, 2026

IBM Targetprocess serves as a comprehensive platform for portfolio and project management, enabling organizations to conduct PI planning, set OKRs, prioritize tasks, and track dependencies across IT and technology development teams. In TrustRadius reviews, users leverage it to enhance productivity, reduce time, and gain transparency across change portfolios, often organizing software backlogs and managing work items. A significant strength noted by 32% of reviewers is its extensive customization capabilities, allowing alignment with unique organizational structures and reporting needs.

While the platform effectively supports agile practices like Scrum, Kanban, and SAFe, reviewers frequently highlight its complex and difficult User Interface and User Experience, a concern for over half of the users. Some also report performance issues with large datasets and desire more robust in-tool reporting. Despite these usability hurdles, the product is generally seen as positively impacting operational planning, organizational transparency, and cross-team collaboration, contributing to more efficient resource utilization.

Pros

Extensive customization options to align with organizational needs
Robust dashboards and reporting with clean, useful visualizations
Seamless integration capabilities with other SaaS solutions like Jira and Apptio
Effective graphical boards for tracking work items and progress
Strong support for various agile frameworks including Scrum, Kanban, and SAFe

Cons

Complex and difficult User Interface (UI) and User Experience (UX)
Performance issues, particularly with large datasets causing lags
Challenges with flexible role-based access control (RBAC) customization
Desire for more robust in-tool reporting and advanced graphical data visualization
Inconsistent customer support and guidance

Read Full Review Insights

View All Reviews

IBM Targetprocess Reviews

51 Reviews

Pretty decent at what it does

Rating: 7 out of 10

Incentivized

March 12, 2026

Use Cases and Deployment Scope

Organize our software backlog and track all the work items done by the various teams. We also track our issues, bugs, dependencies, releases, and more for all of the projects and teams that work within our IT and technology development departments. Dashboards are then used to track progress across these and to see how they influence each other.

Pros

Customization
Multifaceted
Single Source of truth

Cons

Automation and detailed views can be complicated to maintain
Customization is often at the portfolio level leading to more portfolios then we would want
Forecasting could be more advanced

Likelihood to Recommend

It's pretty decent at what it does and can adjust to many ways of working. So there's a high chance that even if they are outside of software, they could do their work in IBM Targetprocess. Why the score isn't higher is the maintainability of the customizations and how hard it gets with the many portfolios.

Verified User

Contributor in Engineering (1001-5000 employees)

Vetted Review

10 years of experience

LTP

Rating: 7 out of 10

March 11, 2026

Use Cases and Deployment Scope

We use TP for creating work instructions, capturing decomposition of features and planning.
TP helps developers from knowing what work has priority.

Pros

TP properly visualizes work items for daily use.
TP assists to reduce time in planning meetings due to the usability of the boards.
Planning boards help discussion about budgets with management.

Cons

TP only features deterministic planning. We desire probabilistic planning.
The learning curve for starters is pretty high.

Likelihood to Recommend

It does the job for creating and using boards visualizing decomposition of features in work items and planning.

Verified User

Engineer in Research & Development (5001-10,000 employees)

Vetted Review

10 years of experience

IBM Targetprocess Review

Rating: 6 out of 10

Incentivized

March 11, 2026

Use Cases and Deployment Scope

The problem is to benchmark the figures and forward to the right target model

Pros

Benchmark
Future ready

Cons

User friendly
reporting

Likelihood to Recommend

it could be more information included

Verified User

Manager in Information Technology (1001-5000 employees)

Vetted Review

1 year of experience

ATP

Rating: 8 out of 10

Incentivized

March 11, 2026

Use Cases and Deployment Scope

In our organization, we use IBM Targetprocess for Strategic portfolio management, demand management, investment management

Pros

Navigation is simple and user friendly
Easily configurable
Visual dashboards

Cons

Scaling for large portfolios
Robust in tool reporting xapabilities
Flexible budgeting capabilities

Likelihood to Recommend

Scenario planning needs to be more mature

First time installation and build is easy and oob offerings are good

Verified User

Program Manager in Information Technology (10,001+ employees)

Vetted Review

1 year of experience

My IBM Targetprocess experience.

Rating: 9 out of 10

Incentivized

November 30, 2025

Use Cases and Deployment Scope

We're an IT services provider company. We manage all technical operations from the Service Desk to project management in TP.

Pros

Helps managers create and organize work tasks.
Helps workers manage their own and their assigned tasks.
Helps managers to visualize progress in a graphic way.

Cons

Lack of information regarding comments submitted from Requests. It does not save the notification options configured when logging a comment.
People complain that the main search option is not user-friendly.
The navigation tree would benefit from a tool to track the number of clicks on each branch. It is impossible to know which views or reports people are actually using.
IA tools support.

Likelihood to Recommend

It is highly recommended for agile teams and less so for hierarchical teams. It is very convenient for executing the work, but for analyzing information and tracking progress, it is very powerful but slightly more difficult to use.

Verified User

Director in Information Technology (51-200 employees)

Vetted Review

7 years of experience

High scalability...

Rating: 8 out of 10

Incentivized

November 13, 2025

Use Cases and Deployment Scope

In our organization, specifically in the technology and information department, we use IBM Targetprocess to monitor all devices and ensure the proper performance and functionality of our infrastructure.

Pros

Monitor all devices
Report generation
Ensure that your infrastructure functions correctly.
Performance predictions.

Cons

It can improve its ease of use for new users,.

Likelihood to Recommend

Perfect for multiple services that cover a large volume of transactions.

Julien Wada

Software Engineer in Information Technology at WhistleOut (11-50 employees)

Vetted Review

2 years of experience

View profile

ATP feedback

Rating: 7 out of 10

Incentivized

November 13, 2025

Use Cases and Deployment Scope

Project, product, portfolio, and resource management.

Pros

Very customizable
Integrated entities

Cons

UI is terrible
roadmapping capabilities when JIRA not used
over complicated UI

Likelihood to Recommend

Tool has ability to do a lot, but in our experience, the UI gets in way of adoptability and user experience. I think we Would have better buy -in and adoption with better UI overall. Too clunky, Can get overwhelming with number of folders. In my opinion, Not intuitive

Verified User

Program Manager in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

Recommend

Rating: 8 out of 10

Incentivized

November 13, 2025

Use Cases and Deployment Scope

In my organization, we use IBM Targetprocess to manage portfolio demand, resource allocations and costs.

Pros

Customization
Clean OOTB User inteface
Industry standards

Cons

In IBM Targetprocess I think there is room for Performance improvement
I think there is room for improvement in IBM Targetprocess because, in my opinion, Custom scripting language is hard to learn and hard to find people who know it

Likelihood to Recommend

I think I am likely to tell a colleague that, in my experience, IBM Targetprocess is Highly customizable and easy to use

Verified User

C-Level Executive in Information Technology (10,001+ employees)

Vetted Review

3 years of experience

Good application.

Rating: 9 out of 10

Incentivized

November 12, 2025

Use Cases and Deployment Scope

In our organization, we use IBM Targetprocess for:
Architecture Solution Governance
Workforce Strategy
Work Management/Planning

Pros

Jira Integration
SAFe ootb solutions
Customization

Cons

I think there is room for improvement in IBM Targetprocess to Allow ci/cd for automation and views. And roles.
I think there is room for improvement in IBM Targetprocess to Fix roles/permissions.
I think there is room for improvement in IBM Targetprocess with More logs. I send you all my data but struggle to get performance/access/usage data from your system.

Likelihood to Recommend

I think I am likely to recommend IBM Targetprocess to a colleague for the Workforce strategy and planning

Verified User

Program Manager (1001-5000 employees)

Vetted Review

2 years of experience

IBM Targetprocess and the value it brings

Rating: 7 out of 10

Incentivized

November 12, 2025

Use Cases and Deployment Scope

I use Targetprocess for my own organization and advocate its use to my customers for overall project planning and better awareness for resources, programs, investments and portfolios available for a particular initiative that is being managed or deployed by a BU. The scope ranges from a large scale global initiative to a smaller project

Pros

availability of resources
portfolio management
Helping with time management

Cons

AI integration
User experience
customer support

Likelihood to Recommend

Targetprocess is best used when there is program or initiative that is being kicked off. Its less appropriate when when its inflight or towards the end of its implementation. the earlier you can take advantage of Targetprocess's features and functionality in program the better and more effective it is for the initiative

Verified User

Engineer in Information Technology (10,001+ employees)

Vetted Review

Loading Reviews List....