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Influx MD

Influx MD

Overview

What is Influx MD?

Influx MD is a medical sales and marketing software solution designed to assist medical practices in attracting, engaging, and acquiring more patients. According to the vendor, it offers a comprehensive suite of tools for healthcare organizations, including medical marketing, sales, and CRM functionalities....

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Recent Reviews

TrustRadius Insights

Influx MD has proven to be a valuable tool for many healthcare settings, offering a range of use cases that have positively impacted user …
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Pricing

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Basic

$64

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Influx MD?

Influx MD is a medical sales and marketing software solution designed to assist medical practices in attracting, engaging, and acquiring more patients. According to the vendor, it offers a comprehensive suite of tools for healthcare organizations, including medical marketing, sales, and CRM functionalities. Influx MD caters to medical practices of all sizes, ranging from individual physicians to large multispecialty groups. It is utilized by various medical professionals, such as physicians, surgeons, and dentists, as well as healthcare organizations.

HIPAA Compliant: Influx MD allows medical practices to customize local security policies to meet their specific requirements, ensuring compliance with HIPAA regulations for patient privacy and data security.

PCI Compliant: Influx MD's secure hosting environment complies with PCI DSS and other relevant standards, ensuring the secure processing of credit card transactions by healthcare organizations.

Integrated Messaging: Influx MD offers integrated secure email, text messaging, and optional chat functionalities. These communication channels are seamlessly integrated into the patient journey, enabling efficient and secure communication across multiple channels.

Email Marketing: Influx MD provides an integrated email marketing system that enables medical practices to promote services and educate leads and patients. Users can create and send targeted email campaigns to effectively engage with their audience.

Landing Pages: Influx MD features a user-friendly drag-and-drop HTML page builder, allowing medical practices to create visually appealing and engaging campaign landing pages without the need for coding skills.

Advanced Forms: Influx MD offers advanced form capabilities beyond simple intake forms, including surveys, multi-page history forms, file uploads, and questionnaires. These forms enable medical practices to collect comprehensive information from leads and patients.

Machine Learning: Influx MD leverages Artificial Intelligence and machine learning algorithms to increase lead conversion rates. The platform analyzes data and provides insights to improve marketing and sales effectiveness.

Lead Scoring: Influx MD utilizes machine learning and scoring models to stratify leads based on their likelihood to convert. This feature helps medical practices prioritize high-value leads and allocate resources effectively.

Referral Tracking: Influx MD enables real-time tracking of website activity and its correlation with lead conversions. This feature helps medical practices measure the effectiveness of marketing campaigns and calculate the return on marketing investment.

Influx MD Features

  • Supported: Activity Dashboard
  • Supported: Contact Management
  • Supported: Email Marketing
  • Supported: Interaction Tracking
  • Supported: Lead Management
  • Supported: Marketing Automation
  • Supported: Segmentation
  • Supported: Workflow Management
  • Supported: Access Controls/Permissions
  • Supported: Audit Management
  • Supported: Data Security
  • Supported: For Healthcare
  • Supported: Appointment Management
  • Supported: Audience Targeting
  • Supported: Campaign Management
  • Supported: Patient Communications
  • Supported: Reminders
  • Supported: Dashboard
  • Supported: Data Extraction
  • Supported: Lead Distribution
  • Supported: Lead Notifications
  • Supported: Lead Nurturing
  • Supported: Lead Qualification
  • Supported: Online Forms
  • Supported: Contact Database
  • Supported: Data Import/Export
  • Supported: Lead Capture
  • Supported: Lead Database Integration
  • Supported: Lead Segmentation
  • Supported: Lead Verification/Validation
  • Supported: Pipeline Management
  • Supported: Source Tracking
  • Supported: CRM
  • Supported: Drip Campaigns
  • Supported: Dynamic Content
  • Supported: Landing Pages/Web Forms
  • Supported: ROI Tracking
  • Supported: Template Management
  • Supported: Website Visitor Tracking
  • Supported: Alerts/Notifications
  • Supported: Process/Workflow Automation
  • Supported: Reporting/Analytics

Influx MD Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Influx MD has proven to be a valuable tool for many healthcare settings, offering a range of use cases that have positively impacted user experiences and workflow. Users have reported that the software is user-friendly, making it easy to navigate and implement within their practices. One key use case is the ability to track the type of patients seen, scheduled appointments, missed appointments, and patient inquiries through the website. This feature provides valuable insights into patient engagement and helps streamline communication with potential patients.

Another important use case of Influx MD is its capability to scale the number of people engaged with, resulting in increased patient volume and revenue for certain types of medical practices. By effectively managing leads and providing a great experience for potential patients, the software has helped practices attract more patients and grow their business. It enables users to track patients' progress from their first point of contact to their final visit, allowing for a comprehensive view of each patient's journey.

Additionally, Influx MD allows users to generate detailed reports on wins and losses, providing valuable data for performance evaluation and improvement. This feature enhances decision-making processes by offering insights into areas where improvements can be made or strategies that have been successful.

Despite some negative experiences with customer service during onboarding, users have generally found Influx MD to be a useful addition to their healthcare settings. Its user-friendly interface and range of features make it a valuable tool for efficiently managing patient interactions, monitoring progress, and driving growth in medical practices.

HIPAA-compliant and Reasonably Priced: Multiple users have found Influx MD to be a HIPAA-compliant CRM software solution at a reasonable price point, making it an attractive option for healthcare professionals.

User-Friendly and Intuitive Interface: Reviewers have praised the user-friendly nature of Influx MD, noting that it requires limited support after implementation. The intuitive interface allows all team members, regardless of their tech-savviness, to quickly adopt and use the software effectively.

Customizable and Tailored to Specific Needs: Users appreciate the ability to customize Influx MD to their specific processes and workflows. This flexibility ensures that the software can be tailored to meet individual practice needs, enhancing efficiency and optimizing workflow management.

Customization Limitations: Some users have found that the software has limitations when it comes to customizations that meet specific process needs.

Inflexible Field Locking: Users have reported that certain fields become locked by the system once entered, requiring them to go through the InfluxMD ticketing process to make changes.

Limited Reporting Capabilities: Several reviewers have mentioned the need to initiate a new ticket request for basic reporting needs, and even then, they feel that the delivered reports often have minimal output.

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