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Infor CloudSuite ERP

Score7.3 out of 10

139 Reviews and Ratings

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What is Infor CloudSuite ERP?

Infor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.

Categories & Use Cases

Media

a CloudSuite dashboard example
a view of CloudSuite Industrial
a view of CloudSuite Distribution

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Key Features

Learn about the best (and worst!) features Infor CloudSuite ERP has to offer, as determined by TrustRadius' reviewers.
Based on 139 ratings of Infor CloudSuite ERP's features
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Top Performing Features

  • Cost Capture

    Capture costs including those for procurement, financials or time and labor, including from external systems

    Category average: 7.9

  • Customer Contract Compliance

    Associate projects or tasks with customer contracts, and lines within contracts, to meet billing terms

    Category average: 8.1

  • Project Revenue Recognition

    Recognize project contract revenue in line with accounting policies and regulations

    Category average: 7.8

Areas for Improvement

  • Issue Detection

    Detect and create issues as part of the assessment flow

    Category average: 6.5

  • Pay calculation

    Pay calculation provides for computation of employee pay with state and federal deductions.

    Category average: 7.5

  • Benefit plan administration

    Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.

    Category average: 7.4

Reviews

What users are saying about Infor CloudSuite ERP.
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Review on Infor CloudSuite ERP

Verified User
Manager in Information Technology (10,001+ employees employees)

Use Cases and Deployment Scope

We used Infor CloudSuite ERP in our previous organization, we migrated from SAP ECC to Infor CloudSuite ERP. Having worked on SAP our experience with Infor CloudSuite ERP was pretty good. Infor CloudSuite ERP simplifies complex business processes, also its very flexible and easy to scale and integrate with other applications. It also offers industry specific solutions which was one of the main reasons for the move to Infor CloudSuite ERP.

Pros

  • Easy to configure the business processes without much customizations
  • Easy to build complex workflows
  • Provides industry specific solutions
  • Keeps the TCO lower due to lower costs for running the operations

Cons

  • Infor CloudSuite ERP has pretty decent UI/UX compared to SAP ECC but there is scope for improvement compared to SAP S4 Fiori tiles
  • Improve the functional and technical documentation. Also, it needs to work on improving the engagement within the user community
  • Authorization / access management needs to be further developed

Return on Investment

  • Lower TCO
  • Faster implementation / deployment
  • Migration from legacy system to Infor CloudSuite ERP can be challenging specially if you have heavy customizated legacy system
  • Lower maintenance costs

Usability

Alternatives Considered

SAP HANA Cloud, SAP Cloud ERP, Oracle Primavera Portfolio Management, Matrix42 Service Management and ServiceNow IT Service Management

Other Software Used

SAP S/4HANA for product compliance, Oracle Primavera Portfolio Management, Matrix42 Service Management, ServiceNow IT Service Management, eePPM, S4 for Salesforce, SAP LeanIX Enterprise Architecture, SAP Learning Hub, SAP Enable Now

Infor CloudSuite ERP - a way to move from Excel and paper towards Digitalisation

Incentivized
Verified User
Analyst in Finance and Accounting (201-500 employees employees)

Use Cases and Deployment Scope

We are using M3, Ming.le, and Document Management. It serves as our main ERP, and we use it for everything. Almost all things go through M3 at ESAB Europe. Orders, bookkeeping, claims (well, in this term, halfly), accounts payable and receivable & cash collection all happen through this. Plus, in Europe, we need to connect everything - or customise them to be able to get connected - to this.

Pros

  • Order handling
  • Cash collection
  • Basic bookkeeping
  • Inventory Planning

Cons

  • Connectibility to other systems
  • Exception handling
  • AP & invoice management
  • Advanced bookkeeping needs
  • Task management
  • Workflow management

Return on Investment

  • we have a much better inventory tracking therefore able to meet the requirements coming fmor o2c
  • order handling is smoother since we have almost visual control over it
  • the different GAAPs can be included - like US. and locals (great for statutory reporting)

Usability

Alternatives Considered

BlackLine

Other Software Used

BlackLine, Workday Workforce Management, Medius

M3 review

Incentivized
Verified User
Analyst in Finance and Accounting (5001-10,000 employees employees)

Use Cases and Deployment Scope

I am responsible for TPS and standard costs, so I am usually using menus like item master, item warehouse connection, facility connection, price lists, alloy surcharge, FX rates, product costing display, purchase agreement, customer and supplier master, periods. I also use menus related to General Ledger and accounts set up.

Pros

  • most of the time it is working smoothly
  • the interface is easily usable, logical
  • the start menu is customizable

Cons

  • it would be nice if in some cases the view of the menu would be customizable

Return on Investment

  • I can't answer this question

Usability

Alternatives Considered

MoveX

Other Software Used

IBM Cognos Analytics, SQL Server Management Studio (SSMS)

Effective but Old School

Incentivized
Monica Luckinbill
Human Resources Management System Specialist in Human Resources at Polara Enterprises LLC (51-200 employees employees)

Use Cases and Deployment Scope

Infor CloudSuite Industrial (SyteLine) is used for order tracking, parts/inventory tracking, personnel pay rates in relation to job cost, and all accounting for the company.

Pros

  • Logging work data per job order
  • Generating reports by job order or department and company

Cons

  • Trying to locate forms that you haven't used before is not very user friendly
  • overall view and navigation is very old style and could use an update
  • Reports are built in and not very customizable, could also use an easy report reference guide.

Return on Investment

  • system makes it easy for us to generate quotes with accurate production costs to customers
  • Has made tracking of accounting easier

Usability

Alternatives Considered

Paylocity and ADP Enterprise HR

Other Software Used

Paylocity, Microsoft 365

Show Me the Data

Incentivized
Alex Blahus
IT Director in Information Technology at Pompeian Inc (201-500 employees employees)

Use Cases and Deployment Scope

We use Cloudsuite ERP for warehouse and distribution, production planning and inventory, supply chain and logistics, sales and financials. specifically to ensure full traceability from raw materials to final product, improve production planning to reduce waste and forecast demand more accurately to optimize inventory.

Our business problems include but not restricted to:

1) Lot level tracking from farm to bottle

2) Country of origin tracking

3) Blend management

4) Cost model of average cost and standard cost used simultaneously.

Pros

  • Inventory management. We have seen a 30% reduction in scrap as compared to our previous ERP
  • Production efficiency. The use of virtual tanks and backflushing have enabled us to move to 24x7 operations without the need to stop and audit every variance.
  • 3rd party integration. We rely heavily on 3rd party systems for EDI, banking, TMS, and TPM. Without the capability to integrate with a cloud instance we would be spending an inordinate amount of time facilitating the move met of data to a integration platform to facilitate the data transfer.

Cons

  • Integrated Business Planning. Specifically demand planning as it relates to forecasting using a TPM solution.
  • Reporting and Analytics. The Birst product included in the platform and the prepopulated dashboards are nowhere near sufficient to provide robust business reporting. Integration with Power BI or other analytical solutions avoids having to build an external data warehouse to mine relevant insights.
  • Named user license management. There is currently no dashboard or controlling mechanism to monitor license utilization versus subscription. We have been through 2 audits for license utilization and both revealed a deficit that we could have avoided had we had visibility to the license utilization.

Return on Investment

  • Accuracy: 30% reduction in inventory scrap adjustments
  • Scalability: Adapts easily as the business grows without heavy reinvestment. We went from 20x4 to 24x7 production with no incremental subscription cost.
  • Analytics: We had to reinvest in a data warehouse to provide meaningful reporting and insight.

Usability

Other Software Used

UpClear BluePlanner, Microsoft Power BI, SPS Commerce

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