Name: InSite Feedback
Price: 19.99 USD
Author: Kiss

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Enterprise Search

Enterprise

Accounting

CTRM

Financial Research

Financial Risk Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

3D Printing

API Design

Cloud Migration

Cloud Storage

Component Content Management

Configuration Management

Data Pipeline

Database DevOps

DevOps

Disk Cloning

Fraud Detection

Integration Platform as a Service (iPaaS)

Interoperability

M2M Application Development

Managed Public Cloud Infrastructure

Network Performance Monitoring

Product Implementation Services

Relational Database Management Systems

SaaS Backup

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Data Management

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Attribution

Marketing Automation

Referral Marketing

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Sales Enablement

Sales Training

Sales

Data Loss Prevention

Security

Awards Management

Construction Accounting

Construction Takeoff and Estimating

Digital Forensics

Fleet Management

Hospital Management

Insurance Agency Management

Veterinary

Vertical-Specific

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InSite Feedback is a feedback management platform designed to assist businesses in collecting, analyzing, and acting upon customer feedback to enhance overall performance and improve customer satisfaction. According to the vendor, this platform caters to companies of various sizes across industries such as customer experience management, product management, marketing, sales, and the hospitality and tourism industry.

## Key Features

**Integrations**: InSite Feedback seamlessly integrates with popular customer feedback channels like email, website forms, and mobile apps, enabling businesses to collect feedback from multiple touchpoints. The platform also integrates with customer relationship management (CRM) systems, help desk software, and other business tools to streamline the feedback management process.

**Feedback Collection**: InSite Feedback provides customizable feedback forms that can be embedded on websites or sent via email to gather feedback from customers. The platform supports various question types, including multiple choice, rating scales, and open-ended questions, allowing businesses to collect detailed feedback. Additionally, businesses can automate the feedback collection process by setting up triggers and rules to send feedback requests at specific touchpoints or based on customer behavior.

**Feedback Analysis**: InSite Feedback offers advanced analytics and reporting capabilities to effectively analyze customer feedback data. Businesses can gain insights into customer sentiment, identify trends, and track key metrics such as Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT), according to the vendor. The platform provides visualizations, dashboards, and customizable reports to present feedback data in a clear and actionable format.

**Actionable Insights**: InSite Feedback helps businesses transform feedback into actionable insights by providing sentiment analysis and text analytics. By leveraging natural language processing (NLP) and machine learning algorithms, the platform categorizes and analyzes feedback comments for sentiment, topics, and keywords. This enables businesses to identify areas for improvement, prioritize action items, and make data-driven decisions based on customer feedback insights.

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InSite Feedback

Bug tracking software are tools used to report and store information about software bugs. Some bug tracking software specializes in tracking bugs in mobile applications while others focus on web-based applications.

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What is InSite Feedback?