Name: Meet the interworks.cloud platform! One tool ~ Endless Capabilities
Uploaded: 2020-07-28T08:17:05.000Z
Duration: 2 min 4 s
Description: Meet the interworks.cloud platform

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Enhanced 911 (E911)

Environmental Health and Safety (EHS)

Manufacturing Execution

Project Portfolio Management

Workflow

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Referral

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Application Lifecycle Management (ALM)

Cloud Storage

Continuous Delivery

Converged Infrastructure

Custom Software Development Services

Data Catalog

Data Center Virtualization

Data Fabric

Fraud Detection

Function as a Service (FaaS)

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Managed Hosting

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Network Traffic Analysis (NTA)

Security Analytics

Software Composition Analysis (SCA)

Threat Intelligence

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Audience Engagement

Audio Editing

Blogging

Contact Management

Content Management

Creative Collaboration

Email Marketing

Marketing Automation

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales

Cloud Infrastructure Entitlement Management

Data-Centric Audit Protection (DCAP)

Security

Chiropractic

Revenue Cycle Management (RCM)

Simulation

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

AppDirect Monetization Suite

AppDirect

Pax8

AWS Service Catalog

Amazon AWS

CIGNEX Mercado Enterprise Marketplace

CIGNEX

IBM Cloud Broker

AWS Service Broker

Azure Managed Applications

Microsoft

CSP Control Center

Spektra Systems

Jamcracker Cloud Services Brokerage (CSB)

Jamcracker

Jamcracker Hybrid Cloud Management

RackNap

Microsoft 365

Microsoft Azure

Acronis Cyber Cloud for Enterprise (discontinued)

Dropbox

Google Workspace

Acunetix by Invicti

### Billing and Invoicing
Users consistently highlight interworks.cloud platform's billing and invoicing automation as a key strength, emphasizing the time-saving benefits and improved accuracy it brings to financial operations. The platform's ability to streamline the generation of invoices for various cloud services is commended for its efficiency and effectiveness. Reviewers appreciate the platform's automated billing processes, which eliminate manual intervention and reduce the risk of billing inaccuracies, ultimately enhancing overall operational efficiency.

### Service Offerings and Catalog Management
Users consistently praise the interworks.cloud platform for its robust service offerings and efficient catalog management capabilities. The platform's extensive product catalog and automation features have garnered positive feedback, with users highlighting the ease of managing and provisioning various cloud services. Despite some challenges related to slow growth in fully-automated integrations, users appreciate the platform's ability to streamline billing and invoicing processes, expand service offerings, and simplify complex service provisioning. In general, users view the service offerings and catalog management functionalities of interworks.cloud as strong assets that contribute to operational efficiency and customer satisfaction.

### Customer and Reseller Management
Users generally praise interworks.cloud platform's customer and reseller management capabilities. While users appreciate the platform's user-friendly interface, extensive product catalog, and robust automation features, there are some concerns raised regarding the platform's management complexity and time-consuming nature. Additionally, users have highlighted the need for improvements in managing multiple taxation for the same customer and ensuring reliability in pricing updates. Despite these challenges, users acknowledge the platform's effectiveness in consolidating sales operations, subscriptions management, billing, and payment processes into a single, efficient platform.

### Customer Support and Responsiveness
Users consistently praise the interworks.cloud platform for its exceptional customer support and responsiveness. The support team's quick and helpful assistance has been a standout feature for many users, ensuring that any queries or issues are promptly addressed. While there have been occasional delays in aligning with changes from Microsoft, users find comfort in the proactive communication and efforts made by the support staff to keep them informed.

The interworks.cloud platform has proven to be a valuable solution for businesses looking to streamline their sales operations and improve customer onboarding. Users have praised the platform for its ability to consolidate various processes, such as sales operations, subscriptions management, billing, and payment processes, into one platform. This consolidation has led to improved efficiency and the quality of their sales team's efforts during customer onboarding.

Another key problem solved by the interworks.cloud platform is the efficient management and provision of cloud services. Users have found that the platform enhances their control over various cloud services, including IaaS, SaaS, and PaaS, allowing them to efficiently manage and provision these services for their customers. This capability not only improves their overall offering but also enables them to meet the diverse needs of their clients and stay competitive in the market.

In addition, the automated billing and invoicing capabilities of the interworks.cloud platform have been highly regarded by users. Businesses no longer need to rely on manual and time-consuming billing processes as automation streamlines the generation of invoices, saving time and improving accuracy in financial operations.

Users have also emphasized the benefit of excellent customer support provided by the interworks.cloud platform. They appreciate responsive assistance and timely resolution of any issues or concerns, which enhances their overall experience with the product and minimizes disruptions in their operations.

Furthermore, the platform allows users to offload common administrative tasks to end customers themselves. This feature reduces lead time and enables staff to focus on more challenging work rather than routine administrative tasks.

Overall, the interworks.cloud platform solves various business problems related to sales operations management, cloud service provisioning, billing automation, customer support, and administrative efficiency. Through its comprehensive range of features and capabilities, this platform helps businesses improve sales efficiency, offer a wider range of services to customers, automate billing processes, enhance customer support experiences, and optimize administrative tasks.

Boomi is a cloud-based, on-premise, or hybrid integration platform. It offers a low-code/no-code
interface with the capacity for API and EDI connections for integrating with external organizations and
systems, as well as compliance with data protection regulations.

Boomi

interworks.cloud platform

Cloud brokers offer software platforms or services that intermediate between cloud service buyers and sellers (hence, a brokerage). This basically facilitates the process of acquiring and bundling compatible and complementary IT solutions via a catalog & shopping cart experience, and is particularly useful when the intended shopper will obtain cloud services from disparate sources.

Cloud Brokers

interworks.cloud platform Demo for CSPs

Purchasing Office 365 through the Provider's marketplace

interworks.cloud

Meet the interworks.cloud platform! One tool ~ Endless Capabilities

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

interworks.cloud platform

Overview

What is interworks.cloud platform?