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Jama Connect

Score8.7 out of 10

175 Reviews and Ratings

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What is Jama Connect?

Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.

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Categories & Use Cases

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Screenshot of Jama Connect - Live Traceability
Screenshot of Jama Connect - Project Dashboard View
Screenshot of Jama Connect - Requirements Management
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Screenshot of Jama Connect - Live Traceability

Who Buys & Uses Jama Connect

Jama Connect Reviews

What users are saying about Jama Connect.
View all Jama Connect reviews

Pros

  • Robust requirements traceability across the development lifecycle
  • Extensive customization options to adapt to diverse organizational structures
  • Centralized platform for collaborative requirements management

Cons

  • Custom report generation often requires specialized knowledge or additional services
  • User interface and visual design could be modernized for improved experience
  • Performance slowdowns observed when handling large datasets

Jama Connect.

Incentivized
Jason Weaver
Director of Systems Engineering in Engineering at Nusano (201-500 employees)

Use Cases and Deployment Scope

We use Jama to manage requirements, interfaces, milestones, prerequisites, and qualification documentation.

Pros

  • Import/Export requirements to custom Word documents.
  • Link requirements and interfaces at multiple levels.
  • Link requirements to qualification documentation.

Cons

  • Importing and exporting test plans and reports to custom Word documents.
  • Importing from Word documents to update existing requirements.
  • Integration with AI at no additional cost.

Return on Investment

  • High yearly cost (but similar to competitors).
  • Difficulty of getting people out of Word documents and into the app.

Jama Connect review

Incentivized
Tyler SheaView profile
Data Analyst in Engineering at Celestica (10,001+ employees)

Use Cases and Deployment Scope

In our organization, We use Jama Connect to manage requirement workflows with projects.

Pros

  • Good breakdown of resources, easy to access
  • Helpful representative

Cons

  • In my opinion, there is room for improvement in Jama Connect with a Newer, modern look, user friendly.

Return on Investment

  • Not totally sure, likely positive!

Other Software Used

KeyedIn Enterprise

Good cloud-based requirement management and evolution solution, with room to improve processes

Incentivized
Verified User
Engineer in Engineering (51-200 employees)

Use Cases and Deployment Scope

Jama Connect is the source of truth for requirements within the SKA Organisation (SKAO). We have used internally within SKAO to communicate between Engineering, Operations, and Scientists, but also to do requirement reviews with external consortia, to get their input. We are also using it for requirement flow-down and traceability, and using several report tools. With the SKAO being a non-profit organization, the main goal is delivering maximum value for the system being designed and later implemented, and having an agile way of dealing with requirements helps us. I have now additionally added the usage of Jama Connect to the Joint ALMA Observatory, where we are also using it as the source of truth for requirements. We have been introducing the system to different stakeholders, which are linking their subsystem requirements to the ALMA System Technical Requirements.

Pros

  • Having access to requirements from everywhere in the world.
  • Requirement reports for document-centric parts of the development.
  • Support for online reviews and discussions.
  • Incorporation of different kinds of documents which requirement information.

Cons

  • Cloud-based installations don't have full access to all reporting tools.
  • Online reporting templates are not too customizable.
  • Glossaries are not first-class citizens in Jama; it should be possible to link to glossary entries directly from requirements, and vice-versa.

Return on Investment

  • We do not measure the Return of Investment. We have moved past the Critical Design Review and moving into construction.
  • We expect to be able to measure ROI in the form of increased contingency in the next phase.
  • Engagement with the tool has not been universal; we had many people relying on the exported Word/PDF documents instead of providing feedback on Jama Connect directly or through reviews. Also many people are using Xray to manage testing of requirements in Jama, and need to integrate with it, currently testing a third-party tool for that.
  • We have been able to apply for a non-for-profit license for JIRA and Confluence; we don't seem to have such a possibility with Jama.

Alternatives Considered

IBM Rational DOORS

Other Software Used

OmniGraffle

Usability

Jama has brought us into the modern age of requirements management

Incentivized
Verified User
Analyst in Product Management (501-1000 employees)

Use Cases and Deployment Scope

Our organization uses Jama Connect to document and manage requirements as an all-encompassing requirements database and collaboration platform. We previously used Microsoft Word for requirements documentation, which was saved on SharePoint and lacked adequate searchability, reusability, auditability, and collaboration tools. Our use case is for our entire organization- all requirements for new projects are being captured in Jama Connect today, and we plan to add more historical requirements into the tool for future reuse.

Pros

  • Traceability
  • Collaboration
  • Reusability
  • Auditability
  • Organization

Cons

  • UI customization
  • JCI usability
  • Communication with Microsoft and other tools
  • Text Editor, tables
  • out of the box reporting

Return on Investment

  • Immense time savings by reusing previously written requirements
  • Improved collaboration within projects and across projects via sync
  • Reduced overhead for report development
  • Reduced compliance issues through improved traceability

Alternatives Considered

Visure Solutions ALM

Other Software Used

Atlassian Jira, Atlassian Confluence

Reliable Collaboration Tool.

Incentivized
Verified User
Employee in Information Technology (51-200 employees)

Use Cases and Deployment Scope

We use Jama Connect as a single place where multiple people can work on requirements, documentation, test cases, and documentation exports. This platform allows us to see traceability between old, new, and different types of requirements as well as any bugs that arise from their respective test cases. It solves the issue of multiple people working on and editing one document, which caused conflicts in the past.

Pros

  • Traceability can be visualized.
  • Comparing between old and new versions of the same requirement is quick and easy.
  • The fact that items are locked when one person works on them, preventing others from writing over them at the same time, prevents conflicts.

Cons

  • I would love to be able to copy the configuration of one item type so I can work from a duplicate without editing the original or manually configuring each field on the admin side.

Return on Investment

  • I do not have any information on ROI.

Other Software Used

Atlassian Jira

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