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Jama Connect

Score8.9 out of 10

174 Reviews and Ratings

What is Jama Connect?

Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.

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Screenshot of Jama Connect - Live Traceability
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Screenshot of Jama Connect - Live Traceability

Who Buys & Uses Jama Connect

Pros

  • Robust requirements traceability across project elements
  • Extensive customization and workflow flexibility
  • Effective test case management capabilities

Cons

  • Outdated user interface and slow page loading
  • Complex custom reporting requiring specialized knowledge
  • Performance degradation with large datasets

Jama Connect.

Use Cases and Deployment Scope

We use Jama to manage requirements, interfaces, milestones, prerequisites, and qualification documentation.

Pros

  • Import/Export requirements to custom Word documents.
  • Link requirements and interfaces at multiple levels.
  • Link requirements to qualification documentation.

Cons

  • Importing and exporting test plans and reports to custom Word documents.
  • Importing from Word documents to update existing requirements.
  • Integration with AI at no additional cost.

Return on Investment

  • High yearly cost (but similar to competitors).
  • Difficulty of getting people out of Word documents and into the app.

Jama Connect review

Use Cases and Deployment Scope

In our organization, We use Jama Connect to manage requirement workflows with projects.

Pros

  • Good breakdown of resources, easy to access
  • Helpful representative

Cons

  • In my opinion, there is room for improvement in Jama Connect with a Newer, modern look, user friendly.

Return on Investment

  • Not totally sure, likely positive!

Other Software Used

KeyedIn Enterprise

JAMA Software within CarUX Technology Europe BV.

Use Cases and Deployment Scope

We are using JAMA Connect to track our requirements coming from Customer Requirements to our System Requirements and gather all Problems and Changes in development of Car Displays with it. We use it to get proof to our customers of following up on our tests and problem reports. This in conjunction with automated testing and integration of these tests with JAMA.

Pros

  • Tracking of issues related to requirements is easy.
  • Storing test results through the API into defined tests
  • Ease of use and understanding for end-users

Cons

  • Moving from Projects to Programs, were a program contains several projects. In the car industry you have a program which contains several projects (left/right side driving, with or without touch etc.) Still the same program.
  • Login to simple no 2-factor authentication possible
  • Login has no end-date so no warning of expiration-date on password.

Return on Investment

  • Specially the tracking of tests, problem reports, and changes in development is done very well. This saves time.

Other Software Used

PTC Windchill, Redmine

Usability

Good cloud-based requirement management and evolution solution, with room to improve processes

Use Cases and Deployment Scope

Jama Connect is the source of truth for requirements within the SKA Organisation (SKAO). We have used internally within SKAO to communicate between Engineering, Operations, and Scientists, but also to do requirement reviews with external consortia, to get their input. We are also using it for requirement flow-down and traceability, and using several report tools. With the SKAO being a non-profit organization, the main goal is delivering maximum value for the system being designed and later implemented, and having an agile way of dealing with requirements helps us. I have now additionally added the usage of Jama Connect to the Joint ALMA Observatory, where we are also using it as the source of truth for requirements. We have been introducing the system to different stakeholders, which are linking their subsystem requirements to the ALMA System Technical Requirements.

Pros

  • Having access to requirements from everywhere in the world.
  • Requirement reports for document-centric parts of the development.
  • Support for online reviews and discussions.
  • Incorporation of different kinds of documents which requirement information.

Cons

  • Cloud-based installations don't have full access to all reporting tools.
  • Online reporting templates are not too customizable.
  • Glossaries are not first-class citizens in Jama; it should be possible to link to glossary entries directly from requirements, and vice-versa.

Return on Investment

  • We do not measure the Return of Investment. We have moved past the Critical Design Review and moving into construction.
  • We expect to be able to measure ROI in the form of increased contingency in the next phase.
  • Engagement with the tool has not been universal; we had many people relying on the exported Word/PDF documents instead of providing feedback on Jama Connect directly or through reviews. Also many people are using Xray to manage testing of requirements in Jama, and need to integrate with it, currently testing a third-party tool for that.
  • We have been able to apply for a non-for-profit license for JIRA and Confluence; we don't seem to have such a possibility with Jama.

Alternatives Considered

IBM Rational DOORS

Other Software Used

OmniGraffle

Usability

Reliable Collaboration Tool.

Use Cases and Deployment Scope

We use Jama Connect as a single place where multiple people can work on requirements, documentation, test cases, and documentation exports. This platform allows us to see traceability between old, new, and different types of requirements as well as any bugs that arise from their respective test cases. It solves the issue of multiple people working on and editing one document, which caused conflicts in the past.

Pros

  • Traceability can be visualized.
  • Comparing between old and new versions of the same requirement is quick and easy.
  • The fact that items are locked when one person works on them, preventing others from writing over them at the same time, prevents conflicts.

Cons

  • I would love to be able to copy the configuration of one item type so I can work from a duplicate without editing the original or manually configuring each field on the admin side.

Return on Investment

  • I do not have any information on ROI.

Other Software Used

Atlassian Jira