Likelihood to Recommend
Jama is an excellent tool for requirements management, development, and traceability throughout the development lifecycle. Jama aids in peer reviews of generated artifacts with time-boxed review cycles. Jama provides a robust ecosystem which is highly tailorable to the demands of the particular organization in which it is used
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It is well suited in just about any large scaled environment. For the cost to benefit ratio, it works perfect for large scaled systems. With standard traceability matrix view and enhanced task management, it's a behemoth of a software and welcomed one. In the cases for smaller efforts or organizations, it may be a tall order so I would heed with caution for those people. Polarion has wonderful modelling abilities to test try any system being built. And the Risk Management components are down right amazing. Some filtering enhancements can help it rise to the top as well as performance optimizations
Read full review Pros Requirements Management in general Focus in the content without loosing the track of the evolution of the items by maintaining the exchange of information between the users inside the Tool. The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success. Read full review Polarion ALM is very robust and provides rock-solid traceability Polarion ALM can be easily configured to adapt to our company needs Polarion ALM can be customized to extend its functionality beyond the standard package Polarion ALM provides inter-connectivity to other databases to integrate into our tool landscape Read full review Cons Integration with other tools is always something that can be improved, although Jama does pretty well with it. Allowing cross-organization task assignments to be easier. You can do this now but it would be nice to find a way to make it more seamless. Read full review Complete REST API as soon as possible User Interface could be a bit more state of the art, like adding more drag and drop, save changes after leaving the field. Read full review Likelihood to Renew
Jama Connect is not adding many extra features with their major releases. It showed launched new features, but those are not very useful for developers or creators working with Jama. From the performance side, Jama has been reduced it's performance in Jama 8 as compared to Jama 2015.5 from the functional perspective. The test suite must be provided by Jama to test the performance and function of things in our instance, but Jama doesn't provide it. Also, Jama requires a lot of manual intervention for adding users.
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There is too much at stake to go into a new system. But with everything else being promised as far as newer more innovative products, the justification to not renew is a huge risk so that is not a concern
Read full review Usability
Jama is mostly designed for requirement gathering, but that can be possible using
if we add only approval type of plugin for special requirement types. Jama's performance and features do not improve on a periodic basis i.e. with each release. Even bug fixes take a lot of time and they don't care about customer impact.
Read full review Reliability and Availability
Jama is available most of the time if it is used within the application's boundary. Jama has very good availability if we use very high hardware servers. Sometimes we face issues if there are batch operations running.
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With performance compared to
, I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.
Read full review Support Rating
They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
Read full review Implementation Rating
Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.
Read full review Alternatives Considered
The major sellingpoints of Jama were the review-system for internal and external reviewers and the inclusion of (Use Case) modelling tools, while keeping the core requirements-centric. Ability to synchronise with currently in use test-tooling and the low learning curve were additional selling points. Availablity of support in our local language was much appreciated as well.
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Polarion ALM has the best usability, extensibility and reactiv product management. The support is also very good compared to other companies. Or in other words it is closer to the customer. Codebeamer is for sure also a good ALM tool with a great feature set, but existing customers are often neglected. We will see, what PTC as the new owner of codebeamer will change at this point.
Read full review Scalability
There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
Read full review Return on Investment We have saved so much time just using Jama to get requirement approvals and moving forward with engineering development after approvals. Jama has been the center tool around our System Requirements Review. We moved away from Google Docs and Google Sheets to capture requirements. Traceability was acknowledged and integrated by the team, just by having the feature available. Read full review It navigates through several documents quickly and efficiently. It allows numerous people to examine and comment on the same document at the same time. It offers a way to control software and hardware needs. Read full review ScreenShots