What users are saying about
Top Rated
94 Ratings
4 Ratings
Top Rated
94 Ratings
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Score 7.9 out of 100
4 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Jama Connect

The Review Center is a very useful tool where you can share the project with read-only access to a large group and manage comments and reviews without giving access to the actual project page. The stats can be maintained on who has completed their review and progress can be monitored. It is well well suited for all SDLC methodologies and very effective in both Agile and Waterfall models. Automation of test runs and uploading of results with the application is still not possible at the moment. Needs to be stored in a spreadsheet and imported into Jama.
Nikhil Turaga | TrustRadius Reviewer

Polarion ALM

It is well suited in just about any large scaled environment. For the cost to benefit ratio, it works perfect for large scaled systems. With standard traceability matrix view and enhanced task management, it's a behemoth of a software and welcomed one. In the cases for smaller efforts or organizations, it may be a tall order so I would heed with caution for those people. Polarion has wonderful modelling abilities to test try any system being built. And the Risk Management components are down right amazing. Some filtering enhancements can help it rise to the top as well as performance optimizations
Fred Sookiasian | TrustRadius Reviewer

Pros

Jama Connect

  • Product requirements: a nice and easy way of writing requirements, keeping them classified and organized
  • Requirements review: the information to review is displayed intuitively in the User Interface and adding your review comments is enabled for every line item in an individual paragraph
  • Administration: for a cloud application the administrative features are extensive with an acceptable level of details
Cristian Bodnarasec | TrustRadius Reviewer

Polarion ALM

  • The workflows that are customizable in Polarion are amazing. They have specified workflows for companies that deal with different product lines related to regulatory requirements like medical devices. The ability to enhance "out of the box" workflows helps with risk mitigation immensely without having to allocate so many resources to get it going from ground up.
  • Reporting - bringing together dashboards with key metrics is an absolute must and leveraging output based on needs from executive level presentations to development metrics is a winner for us. And the drill downs are immensely useful for anyone who wants to get the microscopic view of what drives our success on that nth degree.
  • Over all Risk Mitigation: Risk based ALM is very important to us. The ability to integrate our regulatory SOPs into our own client defined formats and procedures gives us the leverage to tie in all that traceability I discussed earlier into palpable digests of risk which our company leaders use to drive vision.
  • Requirements management is an absolute nightmare for most people. Polarion helps us drive requirements on different levels like regualtory, business, user interface, etc. This ties in to all the risk mitigation criteria we so much rely on to make us succeed.
Fred Sookiasian | TrustRadius Reviewer

Cons

Jama Connect

  • The newer versions of Jama seemingly do not show reviews with just the sections that have been changed. This makes navigation difficult as you have to go through each section to see if there have been changes made.
  • Jama connector used to come free for defect tracking (interfaced with JIRA), but now it does not so the process has become manual.
Thai Trinh, CSM | TrustRadius Reviewer

Polarion ALM

  • More robust engine as far as the actual took is concerned. There are navigation components in trace to reporting which we feel can be improved especially when dealing with cross global accessing of the tool. It slows us down a bit so it's backend driven optimization as well as some front end "clunkiness" that can be improved.
  • Improve some filtering capabilities especially in creating custom reports and generally all around the ALM components of the tool.
  • As of the version we have, the ability to enhance replationship types in traceability is limited.
Fred Sookiasian | TrustRadius Reviewer

Likelihood to Renew

Jama Connect

Jama Connect 5.5
Based on 1 answer
Jama Connect is not adding many extra features with their major releases. It showed launched new features, but those are not very useful for developers or creators working with Jama. From the performance side, Jama has been reduced it's performance in Jama 8 as compared to Jama 2015.5 from the functional perspective. The test suite must be provided by Jama to test the performance and function of things in our instance, but Jama doesn't provide it. Also, Jama requires a lot of manual intervention for adding users.
Anonymous | TrustRadius Reviewer

Polarion ALM

Polarion ALM 9.0
Based on 1 answer
There is too much at stake to go into a new system. But with everything else being promised as far as newer more innovative products, the justification to not renew is a huge risk so that is not a concern
Fred Sookiasian | TrustRadius Reviewer

Usability

Jama Connect

Jama Connect 5.5
Based on 1 answer
Jama is mostly designed for requirement gathering, but that can be possible using JIRA if we add only approval type of plugin for special requirement types. Jama's performance and features do not improve on a periodic basis i.e. with each release. Even bug fixes take a lot of time and they don't care about customer impact.
Anonymous | TrustRadius Reviewer

Polarion ALM

No score
No answers yet
No answers on this topic

Reliability and Availability

Jama Connect

Jama Connect 7.3
Based on 1 answer
Jama is available most of the time if it is used within the application's boundary. Jama has very good availability if we use very high hardware servers. Sometimes we face issues if there are batch operations running.
Anonymous | TrustRadius Reviewer

Polarion ALM

No score
No answers yet
No answers on this topic

Performance

Jama Connect

Jama Connect 8.2
Based on 1 answer
With performance compared to JIRA, I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.
Anonymous | TrustRadius Reviewer

Polarion ALM

No score
No answers yet
No answers on this topic

Support Rating

Jama Connect

Jama Connect 6.8
Based on 2 answers
They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
Anonymous | TrustRadius Reviewer

Polarion ALM

No score
No answers yet
No answers on this topic

Implementation Rating

Jama Connect

Jama Connect 7.3
Based on 1 answer
Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.
Anonymous | TrustRadius Reviewer

Polarion ALM

No score
No answers yet
No answers on this topic

Alternatives Considered

Jama Connect

Jama has a lot going for it. Although it may not seamlessly plug in from the get-go into ALM tools or be an ALM tool itself, I believe it has a very bright future. In comparison to Rational Doors, we believe for our needs, it is much more of an bang-for-the-buck and feature rich for the amount of time needed to get up and running. We believe it is also more stable than Doors. Since it is not an ALM application, it would not be fair to compare it to one but if Jama expands into that market aggressively, it can be a viable player.
Fred Sookiasian | TrustRadius Reviewer

Polarion ALM

Polarion is a juggernaut of a tool when it comes to traceability and modelling. And it is far better for task management.
Fred Sookiasian | TrustRadius Reviewer

Scalability

Jama Connect

Jama Connect 5.5
Based on 1 answer
There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
Anonymous | TrustRadius Reviewer

Polarion ALM

No score
No answers yet
No answers on this topic

Return on Investment

Jama Connect

  • All the innovation-centric companies are adopting Jama. They have big customers like SpaceX, NASA, Fairchild Semiconductor to name a few. They also have very small companies and startups as their customers. One can conclude that the ROI is surely positive and significant.
Anonymous | TrustRadius Reviewer

Polarion ALM

  • Ability to see and act upon risk components related to requirements to test tracing that would have been missed or overlooked especially during regulatory submission.
  • Always ready reporting for executive management based on trending of product releases before they hit the market.
  • One negative is the resources required to maintain the tool which for most non large organizations would be a huge overhead.
Fred Sookiasian | TrustRadius Reviewer

Screenshots

Pricing Details

Jama Connect

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Polarion ALM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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