KloudMD
What is KloudMD?
KloudMD is front-office software for medical, dental, aesthetic and therapy practices. It puts phones, texting, online booking, intake forms, payments and reviews in one system that connects to the practice's EHR/EMR, so the front desk works from one inbox instead of several separate tools.
Scheduling and intake
Patients book online 24/7, and appointments are written back into the EHR calendar in real time, not only read from it. Reminders and confirmations go out by text and email. Intake and consent forms are filled out and signed on the patient's phone, and payments can be collected by text-to-pay, card on file or deposit.
Patient communication
A cloud deskphone system with phone menus, queues and a mobile app sits next to a unified inbox for texts, calls, eFax, email and social messages. Every call is transcribed and can be saved to the chart, and staff can message each other in a built-in team chat.
AI agents
Voice AI answers calls, including after hours, and books appointments into the EHR. AI texting and web chat reply to patients within seconds, text back missed calls, offer cancelled slots to waitlisted patients, run recall outreach and follow up on no-shows. Insurance AI answers "do you take my insurance?" questions, and Review Reply AI drafts responses to Google reviews.
Reviews, marketing and reporting
KloudMD asks patients for a Google review after each visit, sends email campaigns to the patient list, and reports calls, bookings and ad results in one view. Workflows can be automated by provider or location.
Integrations
KloudMD lists more than 100 EHR, EMR and practice management integrations, including athenahealth, eClinicalWorks, NextGen, ModMed, AdvancedMD, Tebra, Dentrix, Eaglesoft, Open Dental, SimplePractice, Jane and Boulevard.
Scheduling and intake
Patients book online 24/7, and appointments are written back into the EHR calendar in real time, not only read from it. Reminders and confirmations go out by text and email. Intake and consent forms are filled out and signed on the patient's phone, and payments can be collected by text-to-pay, card on file or deposit.
Patient communication
A cloud deskphone system with phone menus, queues and a mobile app sits next to a unified inbox for texts, calls, eFax, email and social messages. Every call is transcribed and can be saved to the chart, and staff can message each other in a built-in team chat.
AI agents
Voice AI answers calls, including after hours, and books appointments into the EHR. AI texting and web chat reply to patients within seconds, text back missed calls, offer cancelled slots to waitlisted patients, run recall outreach and follow up on no-shows. Insurance AI answers "do you take my insurance?" questions, and Review Reply AI drafts responses to Google reviews.
Reviews, marketing and reporting
KloudMD asks patients for a Google review after each visit, sends email campaigns to the patient list, and reports calls, bookings and ad results in one view. Workflows can be automated by provider or location.
Integrations
KloudMD lists more than 100 EHR, EMR and practice management integrations, including athenahealth, eClinicalWorks, NextGen, ModMed, AdvancedMD, Tebra, Dentrix, Eaglesoft, Open Dental, SimplePractice, Jane and Boulevard.
Categories & Use Cases
Screenshots
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Screenshot of Online booking page a practice embeds on its site: patients pick the office and book, and the appointment is written into the EHR.
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android |
FAQs
What are KloudMD's top competitors?
Podium, Tebra Patient Experience, and NexHealth are common alternatives for KloudMD.