TrustRadius Insights
LianaMonitor offers a range of valuable use cases for its users. Customers have found the software to be reliable, providing accurate and …
Starting at $500 per month
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Recent Reviews
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Basic
$500
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is LianaMonitor?
LianaMonitor Features
- Supported: Email Distribution
- Supported: Press Monitoring
- Supported: Press Release Builder
- Supported: Auto Update
- Supported: Article Author Database
- Supported: Clippings Management
- Supported: Contact Management
- Supported: Digital Asset Management
- Supported: Direct Mail Management
LianaMonitor Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
LianaMonitor offers a range of valuable use cases for its users. Customers have found the software to be reliable, providing accurate and consistent results for monitoring media mentions and staying informed about their brand's presence in the media. With the ability to track and keep up with competitors, users gain valuable insights into the competitive landscape, allowing them to make informed business decisions. The software's user-friendly interface and handy tools make it easy for users to navigate and utilize its features effectively without requiring extensive training. This not only saves time but also streamlines the media monitoring process, allowing users to allocate their time more efficiently. Additionally, the prompt and helpful customer service provided by Liana ensures that users receive the support they need whenever necessary. Overall, users express satisfaction with the product's performance in fulfilling its intended purpose and some even mention successfully connecting with journalists in specific regions such as UAE.
Easier to use and modern design: Users have found the redesigned LianaMonitor to be more user-friendly and visually appealing, making it a pleasure to work with. Several reviewers stated that the updated interface has made their experience with the software much smoother and more enjoyable.
Comprehensive media monitoring capabilities: Many users have praised LianaMonitor for its ability to effectively find keywords and capture hits from behind media paywalls. This indicates that the software offers comprehensive monitoring capabilities, allowing users to stay informed about relevant media mentions across various platforms.
Helpful customer support: Multiple reviewers expressed satisfaction with the availability of reliable customer support provided by LianaMonitor. They appreciated having assistance whenever needed, suggesting that the software's customer support team is responsive and helpful in resolving any issues or answering questions that arise during usage.
Limitation in monitoring private social media channels: Some users have expressed dissatisfaction with the software's inability to monitor private social media channels or posts. This limitation has been mentioned by multiple reviewers and can hinder their ability to track and analyze relevant data from these platforms.
Difficulty in creating keywords for Finnish language: Several users have found it challenging to create keywords, particularly when working with the Finnish language. This issue has been reported by a number of reviewers and may impede their ability to effectively monitor and analyze mentions in this specific language.
Lack of information and FAQs within the software: The availability of information and FAQs within the software is lacking, according to user feedback. Multiple reviewers have stated that this makes it difficult for them to understand data analysis or find relevant information easily. Additionally, some users find it inconvenient that the FAQs are located on a separate web address, which disrupts their overall user experience.