LiveChat has 4 pricing edition(s), from $20 to $59. A free trial of LiveChat is also available. Look at different pricing editions below and read more information about the product here to see which one is right for you.
Starter$20Cloud per month, billed annually per user | Team$41Cloud per month, billed annually per user | Busniess$59Cloud per month, billed annually per user | EnterpriseRequest Quote from SalesCloud |
For the latest information on pricing, visit http://www.livechat.com/pricing/?utm_source=trustradius.com&utm_medium=referral&utm_campaign=TrustradiusListing
| Feature | Free Version | Paid Version |
|---|---|---|
| Phone | Available | Available |
| Live Chat | Available | Available |
| Available | Available | |
| FAQ/Knowledgebase | Available | Available |
| Social Media | Available | Available |
| Video Tutorials / Webinar | Available | Available |
| System Status | Available | Available |
I would personally recommend you to acquire a software that is more affordable.
Price point is a little on the high side, making it difficult for some small businesses … It is expensive, but we have definitely noted an increase in overall customer satisfaction … vast majority of ways, but I ended up preferring this product overall. Price points…
Cannot change appearance of chats. Price can be a bit high. Unable to set auto replies.
Cost per user is expensive … Reviewing past chats - for quality audits Metric information Cost per user Cost
It is a little expensive compared to others. Modify automatic greeting to make it more appealing … enterprise for whatever concern they may have. I hope it will become more affordable for small types of businesses too.
responsible for aiding several free seminar signups every month It hasn't cost a lot of money It saves staff time
minimal training required before a team member is able to adequately take charge of the software. When compared to alternative support mediums like a support … app/website support for teams (small, medium, and large).This alternative is cheaper and makes it very easy for support…
It generates more inbound leads. The cost is relatively low versus the lines of communication it opens.
maintaining an effective customer support medium. This has been the most cost-effective and most efficient way via which we are available to respond to
care department or team can anticipate from a helpdesk tool. It is cheap and affordable for small teams. It is fast, mobile compatible and provides teams … to non-stop possibilities VIA the amount of customization freedom it has afforded my team. We are allowed to customize…
addressed via the Livechat medium which has proven to be far more efficient and cheaper in contrast to our call center support option. LiveChat ensures we have … queries and inquiries from our customers. Because it has got a low overhead cost, we have been able to recruit…
According to this, the management will decide to brainstorm with the staff in charge of implementing or managing the chat. The personal responded and resulted … resolve the problems with the clients it was necessary that the department in charge of leading the life of the project take care of LiveChat. This decision … time to the clients, in the planning of the project an…
need extra motivation or training. LiveChat has also reduced the overhead cost associated with maintaining a customer care team, by greatly reducing instances
the customer complaint. It has proven to be much more effective and more cost-effective than call center support. With LiveChat, we are able to evaluate
of time and how much each sale is worth. Allowing us to measure how much value we get from using Livechat, and also to track our highest performing support … Pricing; Livechat is currently overpriced when compared with other alternatives
Pricing ; While this tool is fantastic ,it is overly priced.
Enterprice pricing : This is priced at $149 per month at the moment, and it is just too pricey. Third
Livechat can be a bit cheaper than it currently is.
Basically, I can only think of the enterprise pricing at $149 which is just too pricey.
Enterprise pricing; Livechat enterprise is currently priced at $149 monthly.I believe there are close substitutes for way cheaper.
I think Livechat is currently fair in pricing but it can still be better.
Price; That's the only thing I can think of at the moment. $149 for a LiveChat … high side and I will believe, businesses can get a close alternative for cheaper. … LiveChat. What they aren't suited for? Probably they may be too expensive for a very small team. because…
they need, no delays by email or waiting to get through on the phone, the cost to the customer is reduced greatly so this helps us.
Part of the fees for Livechat can have the previous cost of labor removed. There is an added value of 24/7 customer service representatives
