What is LiveChat?
LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers.
The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them using proactive chats. Users can also provide 24/7 support with asynchronous communication features.
LiveChat also comes with mobile applications for iPad, iPhone, and Android devices, allowing users to provide support to customers and answer their questions on the go.
LiveChat can be tried free for 14 days.
Categories & Use Cases
Videos
Screenshots
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Screenshot of Chat Widget and Agent App
Product Demos
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android |
| Supported Countries | All |
| Supported Languages | All |
Downloads
FAQs
How much does LiveChat cost?
LiveChat starts at $25.
What are LiveChat's top competitors?
Olark, LivePerson Conversational Cloud, and Velaro Live Chat are common alternatives for LiveChat.
Who uses LiveChat?
The most common users of LiveChat are from B2C.