TrustRadius Insights for Malwarebytes are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Highly effective at not slowing down the computer: Users have consistently praised Malwarebytes for its ability to provide robust protection against malware without causing any slowdowns or interference with other programs. Many reviewers have stated that they appreciate this aspect of the software, making it a standout feature.
Easy to update and install: Reviewers have found Malwarebytes to be user-friendly when it comes to updates. They mention that the software provides clear indications when updates are available and makes it easy to install them with just a few clicks. This streamlined process ensures that users can keep their system protected without any hassle.
Allows users to decide how to deal with threats: A notable advantage of Malwarebytes is its flexibility in dealing with identified threats. Users appreciate that they are given options on how to handle potential dangers, such as quarantining all or selectively removing them. This level of control empowers users and allows them to tailor their security measures according to their needs.
We regularly use Malwarebytes to clean up stations throughout our organization or to diagnose issues if we start encountering unusual behavior, especially with browsers or on the internet. The scan has proven useful, but doesn't always catch everything, notably rootkits.
Pros
Finding malware.
Finding trojans or viruses.
Locating and fixing registry hacks.
Cons
The program is vast, and it is a resource hog on older machines; it can cripple internet and remote desktop usage.
Business pricing is egregious compared to personal use.
The program should offer a choice between always running in the background and running on an as-needed basis.
Likelihood to Recommend
Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
I am the I.T.
Admin. for our private k-12 school. We have been using Malwarebytes Premium
version for the past 3 years on most of our fifty (25) Admin workstations. We do not use
the addon VPN.
In addition to Malwarebytes, we currently utilize a subscription hardware firewall that scans
packets, provides for Intrusion Prevention Service, AV, Application Control, Web Blocker, Spam Blocker, Reputation Enabled Defense, and Botnet Detection.
So, we have a lot of protection. And believe me,
Malwarebytes still can find stop that makes it through the gamut and reaches
our workstations. And when that happens, Malwarebytes actively intercepts the
threats. It is not often, but it happens enough that the small price to pay per
machine is well worth the benefit.
All of our workstations are Windows
11 Professional. Some have mechanical hard drives, other SSD, and still others
NVME M.2. Every workstation that has Malwarebytes installed is still really
fast, that is to say, our machines do not appear to lag at all while running
Malwarebytes..
Pros
Detects outbound traffic to known malicious sites.
Very LOW resources required to run.
Extremely low false positives.
Cons
Could use a more intuitive menu system.
I would like the expiration to be on the splash page.
Likelihood to Recommend
Easy to install and easy to move license(s) to replacement machine(s). Great as an addon to existing high-ed protection hardware/software. We absolutely benefit from the additional protection Malwarebytes provides.
VU
Verified User
Administrator in Information Technology (51-200 employees)
Be Careful!!! With over 1,300 endpoints protected for years, I can say this is a great product. OUR PROBLEM IS: Three weeks ago, I paid for a renewal for 88 licenses through their online payment portal. The next day, they reversed that charge from my credit card and made an unauthorized charge of DOUBLE, over $13,800. It's been three weeks, and they keep asking me to be patient while they figure out where my refund is. I even messaged the CEO via LinkedIn, and still NO REFUND! Who does this?
Pros
Low overhead
Vulnerabilities and Patch Management module is invaluable
Accounting is amateurish and unprofessional
Double billed on a renewal of 88 clients three weeks ago and no refund yet
Cons
ACCOUNTING - they overcharged me over $6,000
NO REFUND after three weeks
Messaged the CEO on LinkedIn and he "escalated" this to his team
Still NO REFUND
Likelihood to Recommend
Malwarebytes is great. I can recommend the product, but I can't get them to refund an unauthorized charge to my credit card of over $6,000. It's been three weeks and all I have is a screenshot of an internal refund document.
Malwarebytes protects from inadvertent website selections. It is the only product that I use, in concert with Microsoft Defender. The users that I manage and the computers that I have recommended using Malwarebytes, have remained without incident after years of use. I don't use or recommend any other combination of products because of the success of protection; and my experience of other products affecting performance of computers. Malwarebytes operates in the background without creating objectionable performance issues.
Pros
Catches malicious websites
Catches malware activity
Ransomware protection
software exploits
Cons
They are constantly making the program better...no recommendations for improvement.
Likelihood to Recommend
You install Malwarebytes and forget it! You only know it is there when you get a notification or warning of a "catch" of an inappropriate website or application. Unlike other software options, the best part is that you are protected without advertisements or slow computer operation.
We used malware bytes as a secondary antivirus program as we had another antivirus as our primary source of protection, but still, Malwarebytes was easy for us to quickly check systems for viruses and malware. We made use of their trial version to check its features and later we decided to go with paid versions. As it is easy to use, even a beginner can master this software. Quick scan time helps to save a lot of our time.
Pros
Threat prevention
Web protection
Ransomeware protection
VPN
Cons
There are less features provided for trial version of software.
They are missing realtime protection.
Sometimes quick scan fail to capture some affected files.
Likelihood to Recommend
Malwarebytes will be very useful for people who don't want to sit for hours and hours for a virus scan. It can scan your complete PC within a minimum time. People can make use of a 14-day trial of this software to check if it works in your case. Finally worth the try.
Malwarebytes is being used to keep all computers virus-free. Since most of us are still working remotely and logging into the server from home, we needed something to keep our computers safe from viruses. This program came highly recommended by our IT consultant. I get a weekly report from them showing the viruses they quarantined and if any computer is in need of service.
Pros
The weekly reports help me see which employees are not being careful in the emails they open or programs they run.
This program gives me peace of mind that our computers are kept relatively safe from hackers.
Malwarebytes will warn you if a website does not look safe.
Likelihood to Recommend
I know that computers are not 100% safe but it gives me some peace of mind knowing Malwarebytes is monitoring our computers daily. It is very easy to install and use. We were able to take out a 3-year contract for 5 users at a reasonable price.
When anything nasty hits a computer, we trust Malwarebytes to scan, detect, and reverse the harm done. It has proven to actually detect things which other solutions do not detect. The issue with the solution is that it does get a bit heavy when doing a rootkit scan. At times that causes the computers to become non-responsive.
Pros
Works
Clean interface
Cons
Heavy if kept installed on the machine
Likelihood to Recommend
Appropriate to be used as a daily endpoint protection tool. It is suitable for personal, small, medium, and even large enterprises and can be trusted as a daily driver. But if you end up starting a rootkit scan during working hours, you'll have to get another temporary device for that user, as the computer being scanned gets heavy.
VU
Verified User
Manager in Information Technology (501-1000 employees)
We have Malwarebytes deployed across select users throughout our organization who we believe are at higher risk compared to our other users. We did this because we have found Malwarebytes to provide better overall protection on endpoints compared to other products. Also, Malwarebytes has a better admin console. We may consider deploying Malwarebytes more so in the future.
Pros
Admin console is great because it is easy to use and understand.
Malwarebytes was easy to deploy not only because of our small number of endpoint installs but also because of their deployment tool.
Malwarebytes often detects malware that other solutions don't.
Admin console easily allows you to manage endpoints and apply specific/different policies among your endpoints.
Cons
As of 2021 Q1, I have had issues with upgrading Malwarebytes installs on endpoints from the admin console. On about 30%-50% of the endpoints, I have to manually uninstall them, reboot, and reinstall Malwarebytes. This is a relatively new feature over the last year that Malwarebytes has done that let's you control updating the endpoint agent.
Likelihood to Recommend
We only use the Malwarebytes Endpoint Protection software, which is only meant for endpoints for end users. Therefore, this product works really well for that.
VU
Verified User
Employee in Information Technology (51-200 employees)
Malwarebytes is a reliable and effective line of defense at the endpoint. In combination with other security measures, is helps keep our users and company safe from a variety of threats. With less time and resources spent on security and clean-up, business continuity is not disrupted. It works so well the end-user doesn't even know it is there, running in the background without hogging resources.
Pros
Very effective at detecting and blocking threats. Stays up to date with the latest threats.
Makes clean up easy for IT when there is a security incident.
Portal makes it easy to manage incidents and build custom policies.
Cons
I would like to see behavior monitoring tools on their baseline product. I think these should be standard in our current threat environment.
Like many other endpoint security products, prices are based on device count. I think this model is outdated and pricing should be based on an agent or other criteria that are more cost-effective to scale and adjust.
Likelihood to Recommend
This is a great product for an organization with a small IT dept. It is easy to deploy and manage, and if you purchase the R]response product it can save you a lot of time on remediation and other issues. Since you have to purchase separate products for servers, large enterprises with a lot of servers might see high costs.