Marker

Marker.io is a website feedback and bug tracking tool designed to streamline the process of collecting live feedback, reporting bugs, and collaborating with stakeholders directly on websites. According to the vendor, this tool offers features such as website annotations, bug reporting, session replay, and integrations with popular project management tools. It is suitable for businesses of all sizes, from small startups to large enterprises. Professionals and industries such as digital agencies, QA testers, designers, product managers, and developers can benefit from using Marker.io.

Key Features

Website Annotation: According to the vendor, users can easily annotate web pages with bug reports, requests, and feedback directly on their website. This feature allows for visual markups and high-fidelity screen captures to effectively communicate issues. The customizable widget offers options for color and branding, and it is optimized for responsive websites and compatible with all modern browsers.

Bug Reporting: The vendor states that Marker.io provides a seamless bug reporting feature that allows users to report bugs on their website with ease. It includes all the necessary technical data needed for developers to reproduce and fix the reported issues. Additionally, it offers session replay functionality, enabling users to see what actions were taken by visitors before submitting feedback. The tool automatically records client-side errors and logs in the console, as well as captures and views network logs for bugs reported via the widget. It also automatically adds browser, OS, webpage, and screen size information to the reported issues.

Session Replay: The vendor claims that with the session replay feature, users can rewind and watch exactly what clients did before submitting feedback. This provides a video playback of user interactions, helping in understanding user behavior and identifying any potential issues that may have occurred during their visit.

Communication: According to the vendor, Marker.io facilitates seamless collaboration with stakeholders without the need to grant them access to the platform. It keeps client communication organized and eliminates the need for client emails. All communication is synced back into the user's favorite issue tracker, ensuring that all feedback and discussions are centralized. The guest portal provides an overview of previously reported issues for clients and external reporters, while the automatic status-sync feature notifies guests when an issue is closed in the connected project management tool.

2-Way Integrations: The vendor states that the tool offers 2-way integrations with popular development tools, streamlining the bug reporting process. This eliminates the need for manually copying and pasting client emails into project management tools. Marker.io seamlessly integrates with popular tools like Jira, Trello, Asana, GitHub, and more, ensuring a smooth workflow and efficient bug tracking.

Native Integrations: According to the vendor, Marker.io works seamlessly with various tools to enhance workflow efficiency. It provides native integrations with Jira, Trello, Asana, GitHub, GitLab, Azure DevOps, ClickUp, Teamwork, Notion, Linear, Shortcut, Wrike, and more. These integrations allow for easy syncing of feedback and bug reports, ensuring a streamlined and organized workflow for teams.