TrustRadius Insights
MeridianLink Consumer addresses a variety of business problems, providing user-friendly solutions that streamline loan and account …
Overview
What is MeridianLink Consumer?
MeridianLink Consumer, formerly known as LoansPQ®, is a loan origination system, providing a full loan product suite to banks and credit unions. As a single loan origination system, MeridianLink Consumer consolidates and streamlines applications from all channels, applying the same…
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- Tech Details
What is MeridianLink Consumer?
MeridianLink Consumer Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
MeridianLink Consumer addresses a variety of business problems, providing user-friendly solutions that streamline loan and account management processes. Users can open accounts and apply for loans anytime and anywhere, leading to increased loan and account growth. The software's convenience and ease of use are highly praised by users, who rely on it for all their business loans. Integration with vendors simplifies the loan origination process for loan originators and member service representatives, saving staff time and reducing errors.
The software's custom coding and mapping capabilities allow businesses to have control over their operations, resulting in successful operations. It operates efficiently across multiple job families, improving the customer experience and making the finance process more efficient overall. Automation and integration features further enhance efficiency by saving staff time and minimizing errors throughout the loan process.
Users appreciate the software's preapproval solutions and 24x7 support, meeting their expectations as an industry leader. The knowledgeable support team provides a great experience to users, offering assistance when needed. Additionally, the software offers a customizable experience through its user-friendly workflow on Xpress Account, valuable for tracking and mapping.
The relationship with the provider is considered valuable by users, ensuring they get the most out of the product. Moreover, the software provides an efficient and customizable experience across all channels for both staff and members. With a dedicated PSM guiding them, users appreciate that the system continuously evolves to market trends and needs.
Overall, MeridianLink Consumer fulfills its intended purpose according to users. It helps users fill out complete applications quickly while avoiding missing any required portions. By integrating loan origination, core processing, and internal banking software, this solution simplifies processes for businesses in various industries. While some users suggest that more open sourcing would enhance the software's capabilities, it remains a reliable tool for managing loans and accounts effectively.
Easy Integration: Users have found MeridianLink Consumer easy to integrate with other software programs, reducing the time needed to process and fund a loan. Several reviewers have mentioned that they were able to seamlessly connect the software with their existing systems, resulting in a more efficient loan processing workflow.
Customization Options: The ability to customize the software to meet organizational needs has been highly appreciated by users. Many reviewers have mentioned that this feature allows them to tailor the software according to their specific requirements, providing a personalized experience and enhancing overall efficiency.
Responsive Customer Support: The customer support team of MeridianLink Consumer has received positive feedback from users for being highly responsive and helpful. Multiple reviewers have commended the team's prompt assistance in resolving issues or answering queries, contributing to a positive user experience.
Inconvenient Changes Without Support: Some users have mentioned that making certain changes in MeridianLink Consumer requires support, which can be inconvenient.
Limited Customization Options: Several reviewers have expressed difficulty in finding customization options within the software. However, they appreciate the helpfulness of the knowledge base and responsive customer support team.
Challenges with Integration and Flexibility: Users have reported limitations with AVM integrations, such as not having access to Equifax Mortgage Solutions for a tri-merge credit pull. Additionally, some users desire more flexibility to add custom fields and make changes without assistance from support.