Microsoft Dynamics AX (discontinued) Reviews & Insights

D365 is utilized as the backbone of the business. We run all of our production, Customer Service, Quality System, warehouse management and Finance through the system. It allows us to see the overall picture of work to produce, work in progress and inventory status. Tracking of customer information and orders is easily accessible. Also, data analysis through embedded Power Bi reports makes tracking current capacity and financial information easily accessible and readable.

Due to its cost I am not sure a company much smaller than us, 200+ employees, would be cost-effective. The user costs combined with break fix problems on top of tweaking the system to work for "YOU" are no small sum. It really does require development to make it work for each company. However, for larger companies, its integration with other MS products makes it very attractive.

It combines CRM and ERP in one software suite. Dynamics 365 for Finance and Operations is used in finance and sales development departments, as well as in our subsidiaries and partners throughout the organization so that all offices are connected in an integrated and orderly manner in terms of coordination and data management. The first aid that this platform has given us is to create an access level for each employee. The manager of each department sets a daily to-do list for each person and the person can see it in their daily work dashboard. Each user can only see and access the sections assigned to him. There is coordination in sales, finance, accounting and order, and logistics, and this is a great help in managing services.

It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.

Microsoft Dynamics AX (the new version--Microsoft Dynamics 365 for Finance and Operations--is being implemented now) is our main ERP system used for monthly billing, accounting, payment management, and more.

Dynamics AX is certainly a good fit for mid-sized companies that ideally could use the standard functionality out-of-the-box as much as possible.

It is not very good when processing a large volume of transactions, but presumably, it is also not made for that.

The latest version of Dynamics AX--Microsoft Dynamics 365 for Finance and Operations--has proven to be more complicated in terms of customization.

This system is used organization-wide as the financial system of record. All employees enter project time sheets, expenses, and the finance team uses it for all AP, AR, tax and project accounting and reporting. We had an older platform and upgrade to take advantage of the continuous updates offered by Microsoft.

This product is well suited to all Microsoft enterprise clients as it can be bundled with other apps. For smaller organizations this may not be the right application due to complexity and the support team and developers required but may be more applicable to mid to larger sized organizations.

Microsoft Dynamics AX is being used in our Asia region for logistics and used across multiple departments in the region for sales. The application is robust enough to serve the users even with high latency connection and low bandwidth while achieving high availability and stability that our users need in the region. It is also compliant with various ASEAN countries regulations for data access and integrity and provide secure access to our team members in the region.

Microsoft Dynamics AX is well suited for medium to smaller branch offices or operations where SAP products are not suitable due to lack of resources. It interfaces well with SAP for data configuration to have seamless transactions with our main ERP and BI teams, yet still allow smaller branch and satellite offices to do their job. For larger facilities (500 or more employees) we find Microsoft Dynamics AX to be limiting in features and robust role assignments as well as granular workflow to cover the entire operations in manufacturing and refining.

We use AX as our main system to manage logistics, purchasing, sales, accounting, reporting, controlling, production and quality. AX is our main system because all the company processes are traced inside. We create orders, trace production; accept material for quality point of view and we generate invoices and manage general accounting transactions.

Well suited in an organization with a clear set of internal processes already mapped and consolidated. You cannot count on the well-defined preset processes in the system. AX is flexible and if a company doesn't have clear processes there is a risk of losing control.

Microsoft Dynamics AX is being used as our ERP system by order entry, production, finance, procurement and other departments across the whole organization.

Microsoft Dynamics AX is well suited for a comprehensive ERP system for a small to mid-size organization. It is a solid, base core system with well-designed architecture. From the overview of the upgrade, it contains additional functionality and features. It may be less appropriate for very large, complex organizations. I would not recommend for use as a reporting and/or analysis software.

Our organization is using Microsoft Dynamics AX across our entire organization. As a wholesale distributor, we are using AX as an ERP to manage inventory, sales, accounting, procurement, and more. AX gives us a single solution to manage our organization and create more efficiencies in our business processes.

Microsoft Dynamics AX is suitable for medium to large organizations that are looking for an Enterprise Resource Planning solution that provides a single solution for managing multiple business processes and reporting and transaction requirements. Dynamics AX has proven to be a good solution for our wholesale business.

Microsoft Dynamics is used across the whole organisation. It assists in the recruitment and selection process of new employees. It also helps streamline payroll processes by feeding off information from the HR module in the system. Stock management is also streamlined as purchases and issues of items from store are easily managed through the purchase ledger module. Finally, the use of the "Port call module" addresses the issues relating to vessels calling to the Port to ensure that the proper information relating to the vessel is capture which will eventually translate into proper charges.

[Microsoft Dynamics AX is well suited] In the set up of an employee from the HR module through to the payroll system. An employee is created with all of his compensations, benefits and basic pay details. Information is upgraded through the payroll system by applying all necessary earning and deductions to ensure the right payslip is generated on payment. General ledger is used to record all payment vouchers referencing such transaction before bank details of employee is credited.