TrustRadius Insights
WhosOnLocation provides a range of solutions for managing people on site, simplifying service provider and asset management. The product …
Starting at $55 per month
View PricingOverview
What is MRI OnLocation?
MRI OnLocation, replacing the former WhosOnLocation which became an MRI Software company after the March 2021 acquisition, is a cloud-based solution that unites visitor, contractor, employee, and emergency management, to enable organizations to secure their facilities and ensure the safety…
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Get StartedPricing
Small
$55
Cloud
monthly, per location
Medium
$129
Cloud
monthly, per location
Large
$209
Cloud
monthly, per location
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://whosonlocation.com/pricing/#USD
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $55 per month
Product Details
- About
- Integrations
- Tech Details
What is MRI OnLocation?
MRI OnLocation Video
WhosOnLocation provides people presence management software that monitors the safe and secure movement of people through buildings and work sites. Our powerful, cloud-based solution unites visitor, contractor, employee, and emergency management, enabling organizations to secur...
 Show More MRI OnLocation Integrations
- Deputy
- Microsoft Entra ID
- The Okta Identity Cloud
- Google Workspace
- OneLogin by One Identity
- Brivo
- Alcolizer
- SyncPortal
- Alexa for Business
- Active Directory (On Premise)
MRI OnLocation Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
WhosOnLocation provides a range of solutions for managing people on site, simplifying service provider and asset management. The product enables users to keep track of everyone who enters and exits the premises, providing a real-time view of who is on site. With hourly calculation made easy, it saves time for users and significantly reduces manual effort.
The software assists with emergency management practices, allowing for a consistent and well-known approach across multiple sites. It helps users to account for all individuals in case of an emergency, making it easy to track contractors across different locations. Additionally, WhosOnLocation is a simple tool for managing visitors to the office without the need for reception desks. It provides safety and security by offering various sign-in methods (prox cards) and ensuring that staff has access controls while visitors only have limited access permissions. Overall, WhosOnLocation effectively streamlines processes while keeping H&S requirements in mind and creates a safe environment.
User-friendly Design: Many users have praised MRI OnLocation for its user-friendly design, with a simple and pleasing interface that is easy to navigate. The software's intuitive layout has made it convenient for both employees and visitors to use (over 20 reviewers).
Real-time People Presence Feature: The real-time people presence feature, which allows users to know who is on-site at any given time, has been highly appreciated by many reviewers. This feature provides centralized visitor management and makes it easy to track contractors or other personnel across multiple locations (over 15 reviewers).
Excellent Customer Support: Reviewers have consistently praised the excellent customer support provided by MRI OnLocation. Staff members are described as responsive, helpful, and willing to take time out to resolve any issues or suggestions quickly. Users appreciate the prompt fixes or solutions offered for any small problems that may arise during implementation or use of the software (over 10 reviewers).
Limited Features: Several users have noted that MRI OnLocation has limited functionality, such as the inability to support additional hardware like barcode scanners and a lack of automated reports. Some reviewers have also mentioned that certain features, like the API and calendar management, could be improved.
Difficult to Use: The online portion of the software is not user-friendly and its functionality is difficult to navigate, according to multiple users who have left reviews. Additionally, the touchscreen signature feature can be problematic for customers who have signed an NDA. Some individuals have also found it difficult to learn how to use the mobile app.
Technical Difficulties: Users have experienced glitches and technical difficulties with MRI OnLocation, which can cause delays in sign-in processes and cause frustration among those using the software. In some cases, back-end support has been slow to resolve issues raised by users.
Based on user reviews, users commonly recommend the following for the software:
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Discuss and define specific requirements before using the software. Users suggest having detailed conversations about their needs to ensure alignment with the software's capabilities.
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During the trial period, explore all the features to gain a comprehensive understanding of the software. Users advise downloading the free trial version and taking full advantage of this opportunity.
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Seek assistance from the help desk when making decisions about implementing the software. Users appreciate the efficient and helpful customer service provided by the support team.
In summary, users recommend engaging in thorough discussions about requirements, fully exploring the trial version, and utilizing the assistance of the help desk to make informed decisions about implementing this software solution.