Name: MSP360 RMM
Author: MSP360

Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

Cross-Browser Testing

Feature Management

Functional Testing

Performance Testing

Product Analytics

Virtual Reality

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Emissions Management

Payment Facilitation

Enterprise

Accounting

Accounts Payable

Accounts Receivable

Crypto Tax

Travel Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Design

Cloud Storage

DevOps

Fraud Detection

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Privileged Access Management

Software Components

Software Composition Analysis (SCA)

Storage as a Service (STaaS)

Time Series Databases

Vendor Risk Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Data Management

Email Marketing

Marketing Automation

Online Reputation Management

Product Intelligence

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

eCommerce Analytics

Sales

Cloud Infrastructure Entitlement Management

Virtualization Security

Security

Aviation

Banking

Church Management

Digital Forensics

Fleet Management

Geographic Information

Hospital Management

Insurance Claims Management

Intelligent Document Processing

Internet of Medical Things

Veterinary

eDiscovery

Vertical-Specific

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Users of MSP360 RMM have found that the tool has solved several key business problems for them. One major benefit is the ability to identify and address ongoing issues in client systems that would have otherwise gone unnoticed. This allows users to proactively address these problems, preventing potential disruptions and improving overall system performance. Additionally, the tool assists users in determining when system upgrades and maintenance are needed, ensuring that their clients' systems are always up to date and running smoothly.

Another important use case of MSP360 RMM is the centralization of local and cloud backups. Users can easily manage and monitor all backups from a single dashboard, simplifying their backup processes. The flexibility to backup copies to both local NAS devices and cloud destinations like AWS or Wasabi provides users with peace of mind knowing that their data is securely stored in multiple locations. 

Furthermore, MSP360 RMM has been highly valuable for managing a large fleet of machines in a single panel. This centralized approach enhances productivity and revenue by streamlining management tasks, allowing users to efficiently monitor and support their customers on a daily basis. With the ability to list unlimited companies and computers for a single low monthly cost, users see this product as a great bargain for maintaining complete control over their managed services.

One standout feature appreciated by users is the comprehensive overview it provides of all remote machines on a single panel. This visibility allows users to quickly assess the health status of each machine, enabling prompt troubleshooting and issue resolution. Additionally, MSP360 RMM plays a vital role in implementing business continuity plans by ensuring that company information is backed up in the cloud. This safeguard ensures that critical data is protected and accessible even in the event of system failures or disasters.

Overall, MSP360 RMM has proven to be an indispensable tool for businesses looking to enhance their IT management capabilities. Its ability to address ongoing issues, facilitate system upgrades and backups, streamline management tasks, and provide comprehensive oversight makes it a reliable solution for businesses of all sizes.

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MSP360 RMM

Remote Monitoring and Management

MSP360 provides simple and reliable cutting-edge Backup, Cybersecurity, and IT management solutions for MSPs and IT departments worldwide. The MSP360 platform combines an easy-to-use backup solution to deliver best-in-class data protection, secure remote access software, and painless RMM to handle all aspects of IT infrastructures, all under a single pane of glass.

MSP360

Monitoring Tasks

Remote monitoring

Monitoring of network operational activities through the use of remote devices known as monitors or probes

Network device monitoring

Monitor the real-time performance and health of devices on your network

Activity Monitoring

The product's ability to monitor the activity of individual users, devices, or other entities.

Agentless Monitoring

The product’s ability to monitor devices without installing agent software on the device.

Management Tasks

Various tasks required to keep systems running smoothly

Patch Management

Patch management involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system.

Policy-based automation

Policy-based management is an administrative approach  used to simplify the system management by drafting rules to deal with common situations

Application Performance Management

Application performance management software monitors software to ensure performance and availability

Virtualization monitoring

Allows for monitoring of virtual applications and servers

IT Asset Discovery

Discovery of hardware and software assets on the network

Remote access products allow users to operate devices through an internet connection.

Attended device access

The quality and reliability of connections to remote devices that are currently attended by an active user.

Unattended device access

The quality and reliability of connections to unattended remote devices.

Mobile device access

The quality and reliability of remote connections to end-user mobile devices.

Virtual device access

The availability, quality, and reliability of remote connections to virtual machines and devices.

Multiple-display support

The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.

Multiple concurrent sessions

More than one user can access the same remote device at the same time.

Remote access auditing

The product's capability to track and manage remote access sessions. It may also be able to terminate sessions, capture recordings, or generate summary reports.

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MSP360 RMM

Overview

What is MSP360 RMM?