Name: MSP360 RMM
Author: MSP360

Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Kubernetes Monitoring

Software Repositories

WebOps

Development

Academic Advising

Classroom Management

Education

Business Intelligence (BI)

Collaboration

File Sharing

Workspace Planning

Enterprise

Accounting

Invoicing

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Internet Service Providers (ISPs)

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Configuration Management Databases

Content Delivery Networks (CDN)

Data Collaboration

Data Observability

Database Load Balancing

Disaster Recovery as a Service (DRaaS)

Enterprise Architecture Management

Fraud Detection

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet Security

MLOps

Network Monitoring

Network Performance Monitoring

Release Management

SOA Application Gateways

Secret Managers

Technology Scouting Software

Threat Intelligence

WiFi Hotspot

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Asset Management

Digital Content Creation

Email Marketing

Landing Page

Marketing Automation

Online Proofing

Retail Media Advertising

Search Engine Marketing (SEM)

Social Media Management

Social Media Marketing

Survey & Forms Building

Swag Management

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Video Surveillance

Security

Oil and Gas

Real Estate

Vertical-Specific

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Users of MSP360 RMM have found that the tool has solved several key business problems for them. One major benefit is the ability to identify and address ongoing issues in client systems that would have otherwise gone unnoticed. This allows users to proactively address these problems, preventing potential disruptions and improving overall system performance. Additionally, the tool assists users in determining when system upgrades and maintenance are needed, ensuring that their clients' systems are always up to date and running smoothly.

Another important use case of MSP360 RMM is the centralization of local and cloud backups. Users can easily manage and monitor all backups from a single dashboard, simplifying their backup processes. The flexibility to backup copies to both local NAS devices and cloud destinations like AWS or Wasabi provides users with peace of mind knowing that their data is securely stored in multiple locations. 

Furthermore, MSP360 RMM has been highly valuable for managing a large fleet of machines in a single panel. This centralized approach enhances productivity and revenue by streamlining management tasks, allowing users to efficiently monitor and support their customers on a daily basis. With the ability to list unlimited companies and computers for a single low monthly cost, users see this product as a great bargain for maintaining complete control over their managed services.

One standout feature appreciated by users is the comprehensive overview it provides of all remote machines on a single panel. This visibility allows users to quickly assess the health status of each machine, enabling prompt troubleshooting and issue resolution. Additionally, MSP360 RMM plays a vital role in implementing business continuity plans by ensuring that company information is backed up in the cloud. This safeguard ensures that critical data is protected and accessible even in the event of system failures or disasters.

Overall, MSP360 RMM has proven to be an indispensable tool for businesses looking to enhance their IT management capabilities. Its ability to address ongoing issues, facilitate system upgrades and backups, streamline management tasks, and provide comprehensive oversight makes it a reliable solution for businesses of all sizes.

LogMeIn Central

LogMeIn Central by GoTo

Syncro offers an Extended Monitoring and Management (XMM) platform for midsized MSPs and internal IT teams. The platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale.

Core

Team

MSP360 RMM

Remote Monitoring and Management

MSP360 provides simple and reliable cutting-edge Backup, Cybersecurity, and IT management solutions for MSPs and IT departments worldwide. The MSP360 platform combines an easy-to-use backup solution to deliver best-in-class data protection, secure remote access software, and painless RMM to handle all aspects of IT infrastructures, all under a single pane of glass.

MSP360

Monitoring Tasks

Remote monitoring

Monitoring of network operational activities through the use of remote devices known as monitors or probes

Network device monitoring

Monitor the real-time performance and health of devices on your network

Activity Monitoring

The product's ability to monitor the activity of individual users, devices, or other entities.

Agentless Monitoring

The product’s ability to monitor devices without installing agent software on the device.

Management Tasks

Various tasks required to keep systems running smoothly

Patch Management

Patch management involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system.

Policy-based automation

Policy-based management is an administrative approach  used to simplify the system management by drafting rules to deal with common situations

Application Performance Management

Application performance management software monitors software to ensure performance and availability

Virtualization monitoring

Allows for monitoring of virtual applications and servers

IT Asset Discovery

Discovery of hardware and software assets on the network

Remote Access

Remote access products allow users to operate devices through an internet connection.

Attended device access

The quality and reliability of connections to remote devices that are currently attended by an active user.

Unattended device access

The quality and reliability of connections to unattended remote devices.

Mobile device access

The quality and reliability of remote connections to end-user mobile devices.

Virtual device access

The availability, quality, and reliability of remote connections to virtual machines and devices.

Multiple-display support

The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.

Multiple concurrent sessions

More than one user can access the same remote device at the same time.

Remote access auditing

The product's capability to track and manage remote access sessions. It may also be able to terminate sessions, capture recordings, or generate summary reports.

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MSP360 RMM

Overview

What is MSP360 RMM?