A Virtual Phone Number is a phone number that is not tied to a specific phone line or device. Virtual phone numbers can route calls to any phone or device, regardless of the user's physical location. Businesses often use virtual phone numbers to provide customers with a local point of contact, even…
The following is a quick overview of editions offered by other software in similar categories
Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications.
8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.
Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.
